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All reviews central location small pool rooftop pool free toiletries excellent location comfy bed vending machine small hotel nice breakfast single room holiday experience lovely room wonderful stay pedestrian area would stay again top floor big balcony
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Reviewed 30 April 2018 via mobile

We were put to this hotel by travel agency. It is hardly a 3 star hotel. The room was old, beds were short; 20 cm of my husband legs were over the bed. The beds are not even beds. Its yust something nobody else wants to use and the hotel took it and put it in. Its quite insoulting.
You hear all of your neighbours, each word, each shower, all sounds..... all night. If somebody showers you hear it. Bathrooms hasnt been reneeved since the hotel was built.
Elevators have not been changed since the hotel was opened.
Breakfast is poor, dinner also.
I would not recommend this place to anybody.

Stayed: April 2018
Thank JanjaAles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Propietario at 4Dreams Hotel, responded to this reviewResponded 1 May 2018

Dear Sirs,

We are sorry if we didn´t meet your expectations and apologize about that. In Tripadvisor there are more than 400 comments from guests of 26 different nationalities that value us in a remarkable way as it happens in other internet platforms where there are more than 1,000 comments.
We are sad that you do not value any positive aspect such as the price paid, the central location, the free services provided in your room (wifi, fridge, TV with international channels, free amenities), as well as our solarium-pool and attention 24 hours a day at Reception.
Let us give our opinion: If your expectations and needs are high, you should book a higher category hotel and, of course, multiply your budget for accommodation.

We wish you to be happy.

4Dreams Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018

Thoroughly enjoyed my stay here for 7 nights. We were on the 4th floor but there were lifts and the stairs were my occasional workout! The rooftop pool was great as had it to ourselves most of the time and didn't have to fight for a sun bed. All the local shops and restaurants were within walking distance and the Costa Martinez was a 10 minute walk away.
The breakfast was good - ranged from cereal and fruit to full English things to choose from. All the staff were very helpful and their English was excellent too.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank SianEdmeads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Gerente at 4Dreams Hotel, responded to this reviewResponded 14 April 2018

Dear Guest,

How happy we are to know that you have spent a pleasant stay with us!
Thank you for your positive assessment ... and yes, many customers, although we have elevators, use the stairs as training! :-))
We hope to see you again on your next visit to Puerto de La Cruz!
Our best wishes,

4Dreasm Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

Great location in Puerto de la cruz, The hotel is a little dated but very clean, The staff are excellent, Friendly and helpful and the rooftop view of Mount Teide is to die for! Great for sunbathing as well with a nice little pool to cool down when it gets to Hot! On the whole I would highly recommend a stay here!

Stayed: March 2018, travelled solo
1  Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Propietario at 4Dreams Hotel, responded to this reviewResponded 4 March 2018

Dear Peter,

Thank you very much for sharing your positive feedback. We are delighted to read you found our staff helpful nd you enjoyed our pool.


We are already waiting forward to your next visit.


Best wishes,

4Dreams Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2018

The room was fine great roof with small pool. Staff on the desk very helpful and friendly. The only thing that let it down was the breakfast very poor and no tea for the last 2 days. I asked for tea and she said only green tea The bacon and eggs very badly cooked and presented.Been to this hotel 3 times always good till this year

Room Tip: Rooms facing the road can be noisy but rooms at the back are quiet
  • Stayed: February 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Thelma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Propietario at 4Dreams Hotel, responded to this reviewResponded 10 February 2018

Dear Thelma,


Thank you for choosing again 4Dreams Hotel and for sharing your experience with us, it is really important for us and we greatly appreciate it. We are deeply sorry to know on this occasion we didn´t met your expectations like in your previous visits.

We apologize for your bad experience and are already investigating the problem in order to act accordingly and ensure this does'n happen again in the future.


Best regards,

4Dreams Hotel

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Reviewed 9 February 2018

A quaint room with distressed style furniture and interesting art work. The bed was very comfortable with a net drapery above the bed head. A small table and two easy chairs were provided and the balcony overlooking a pedestrian street was great for people watching. The bathroom was adequate if a little jaded. The reception staff were pleasant and helpful.

Room Tip: We asked for a balcony which was arranged at no extra expense
Stayed: February 2018, travelled as a couple
Thank Sheila N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotur P, Propietario at 4Dreams Hotel, responded to this reviewResponded 10 February 2018

Dear Sheila,

Thank you for sharing your experience with us and all the travellers here on TripAdvisor. We are pleased to know you enjoyed your recent stay and that we met your expectations. We sincerely appreciate your comments and hope to see you again upon your return to Puerto de la Cruz.



Best regards.


4Dreams Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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