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All reviews cobbled street gastronomic restaurant hair straighteners korres products cocktail club thick towels rooftop terrace old town small indoor pool great design comfortable sun loungers perfect location little extras the entire staff hotel is great the hotel staff my husband and i have just
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Reviewed 27 October 2018 via mobile

Just back from four nights in this lovely hotel. The location, style, comfort and ambience are all excellent. Modern but not “cold”. We did not eat in for dinners but enjoyed excellent breakfasts in a beautifully decorated room. So much variety and very high quality ingredients. Faultless.
In particular, I would like to mention the staff. They helped to make this lovely hotel very special indeed. From the reception staff to the room staff they were all so helpful and genuinely friendly. Difficult to single anybody out but a mention of Elena who helped to make our stay really special. Nothing was too much trouble for her and her cheerful manner was infectious.
A thoroughly recommended hotel.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank RD36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo R, General Manager at Boutique Hotel Sant Jaume, responded to this reviewResponded 1 November 2018

Dear Guest,

We would like to thank you for such a fantastic words and for taking your time after your holidays in Mallorca to comment us on Tripadvisor.

Our staff always feel great to see that they make you feel like at home. Also we will inform Elena that she makes your stay really special. We are sure that this will make her so happy.

We are also glad you enjoyed our location, design and comfort of the hotel.

Please feel free to contact us for your next stay in our hotel. We are sure we can make your stay even special.

Best regards from the heart of Palma,

Lorenzo Riera
Hotel Manager (gm@boutiquehotelsantjaume.com)
Boutique Hotel Sant Jaume | IT MALLORCA UNIQUE SPACES GROUP

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Reviewed 26 October 2018

The front desk staff was outstanding, helping with tips on restaurants and tours. They arranged for early breakfast twice when I had to leave before regular service started. Not sure about other reviews stating that rooms are large - mine was very small, even for a single. Just barely had enough room for a luggage rack and there was no coffee maker.
Location was very convenient, with several good restaurants and the cathedral within walking distance.

Room tip: Not sure how you get a larger room - I reserved a double room for single occupancy and it was very small
Date of stay: October 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank cicloforza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo R, General Manager at Boutique Hotel Sant Jaume, responded to this reviewResponded 1 November 2018

Dear Cicloforza,

First of all thank you for

We feel really glad to see that the staff and the location was great. The most important for us is to offer the best service.

Regarding the room, we are sad to read that we did not meet your expectations in terms of room size. We kindly inform you that the single ocuppancy are the smalest rooms and also the cheapest. We would like to recommend you to book a standard room or even a Premium room if you visit us again. You will find those rooms bigger. We inform you that the coffee maker is only available in our superior rooms.

We want to thank you again that you take a little bit of your time of sharing your opinion on tripadvisor. This is very helpful for us in order to improve.

Please feel free to contact us directly in your next reservation and we will try our best to suit all your preferences.

Best wishes,

Lorenzo Riera
Hotel Manager (gm@boutiquehotelsantjaume.com)
Boutique Hotel Sant Jaume IT MALLORCA UNIQUE SPACES GROUP

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Reviewed 21 October 2018

Really enjoyed our stay - top service - friendly staff - tasty food - nice rooftop - welcome drinks - would highly recommend and stay again. Very good value too. Stayed for 9 days, great location right in the centre of town.

Date of stay: October 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank guym444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo R, General Manager at Boutique Hotel Sant Jaume, responded to this reviewResponded 1 November 2018

Dear Guy M,

Thank you very much for your beautiful words and taking your time to share your experience.

Making your stay memorable is our main goal and we feel very grateful when our guests share their positive words with us meaning they have had a pleasant experience.

We kindly inform you we are a small group of 4 charming Boutique Hotels in Palma de Mallorca. in case you would like to try any of them do not hesitate to contact me¡¡

All our best regards,

Lorenzo Riera
Hotel Manager (gm@boutiquehotelsantjaume.com)
Boutique Hotel Sant Jaume | IT MALLORCA UNIQUE SPACES GROUP

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Reviewed 16 October 2018

We were thoroughly impressed with the Boutique Hotel Sant Jaume. Located close to the Cathedral on an ancient cobblestone lane, everything is within walking distance.

Upon arrival we were offered a drink our our choice (rare) which was wonderful, while our luggage’s was whisked away to our room. We had a completely tour of the hotel and saw the indoor pool and sauna, the rooftop pool and lounge area, the gym and the dining room. All in wonderful brand new condition.
Our room was upgraded to a suite with its own private terrace with two chaise lounges complete with big fluffy soft blue towels. There was a hand written note and a gift of Mallorca artisanal products waiting for us in the room.
The bathroom was spotlessly clean with a huge shower and a big bath tub. The bed was very comfortable with lovely linens.
The hotel was helpful providing directions to nearby restaurants and also arranged a taxi for us with no trouble.
The warm welcome, the smooth check-in, super comfortable room and excellent service make this hotel an easy choice for any stay in Palma de Mallorca.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank westcoastcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo R, General Manager at Boutique Hotel Sant Jaume, responded to this reviewResponded 1 November 2018

Dear Guest,

We feel absolutely delighted to read your beautiful words regarding your recent stay at Boutique Hotel Sant Jaume.

We would love to thank you for taking your time to describe us in such a detailed way and with this fabolous feedback. This fantastic feedback keep all of us very motivated to keep on giving our best¡

We are so glad you felt special and welcomed since your arrival as well as for the rest of your stay with us, this is definitely our most important aim and also the way we want to achieve the excellence.

We also feel totally pleased to read your rewarding words mentioning our location in one of the oldest streets in Palma and also regarding our concierge service which is always focused in trying to create a unique and remarkable experience for our guests based on their preferences.

We hope to welcome you very soon again for another pleasant stay in Palma¡

Receive our warmest regards,

Lorenzo Riera
Hotel Manager (gm@boutiquehotelsantjaume.com)
Boutique Hotel Sant Jaume | IT MALLO|RCA UNIQUE SPACES GROUP

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Reviewed 10 October 2018 via mobile

Just spent a wonderful week at the Hotel Sant Jaume ! From the moment we arrived we were made feel special Complementary Cava at the cocktail bar while our luggage was sent up to our room ! .We were welcomed by the very friendly and professional receptionist Casilda ! Who could not do enough to make us feel that we were at home ! It was my wife’s Birthday and she organised flowers and a to die for Chocolate cake for a special treat ! On arrival to our room complementary Flowers Champagne And yummy chocolate sweets and bottled waters we’re waiting Breakfast was amazing and was served from 7am
to 11am all fresh produce and Cava to boot :) In the evening wee dined in Restaurant Tommue and And once again the food was Michlin star ! The Waitress was so helpful in guiding us through the menu! And the head waiter could not do enough for us as was the same for the whole team at this wonderful boutique hotel! I could go on and on !! Just want to say thanks again to all the wonderful team at Sant Jaume for making our stay in Palma so beautiful! Can’t wait to return soon!

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Roberto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo R, General Manager at Boutique Hotel Sant Jaume, responded to this reviewResponded 11 October 2018

Dear Roberto M,

First of all we would like to thank you for choosing our hotel on such a special occasion. We have done all our best to make your stay memorable.

We are very grateful to receive this wonderful feedback about the service provided during your holidays. We are happy to know our main goal which is customer satisfaction have been reached.

We will forward your comments to all the staff, specially Casilda¡¡

We wish you all the best and hope to welcome you back very soon! Do not hesitate to contact us when you come back to Palma.

Best Regards,

Lorenzo Riera | Hotel Manager

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