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All reviews washing machine around the corner el pilar building site next door the tourist information centre free wifi sized fridge full kitchen facilities great facilities apartment building cleaned daily top floor fantastic value dining table roman wall enjoyed our stay building work
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3 - 8 of 306 reviews
Reviewed 4 November 2017 via mobile

We enjoyed our stay in Sabinas El Pilar which is truly in the heart of lovely Zaragoza. You are reminded of this every time you look out the window as there is a stunning view of the Cathedral which we never stopped being wowed by. The apartment is also really comfortable and attractively furnished and decorated. It has a full sized fridge and a washing machine. The windows are also of great quality and there are mechanised shutters which manages the light and noise that you would expect to get from being in such a central location. We had a car when we stayed which you could park outside the Hotel Sauce (where you check-in) for luggage unloading, then they helped us park it in their garage. (You will need help as it is very tight!) The parking lot is very close to the apartment and parking costs €15/day. The same very helpful woman then walked us around the corner to the apartment; the whole check-in procedure was very smooth.

In so many ways this is a 5 star experience but two issues made us rate it 4 instead. There is a building site next door to the apartment and while we were there it went into overdrive - pavement was being jackhammered, the building was being clad, railings were being attached and the lane way that provides access to the hotel was closed. It did not disturb our sleep as it got light quite late while we were there but breakfast every morning was accompanied by this bone rattling noise. This is not the hotel’s fault but we were there for 5 nights and it might have been nice if at some stage they had just asked if everything was okay and been a bit apologetic. Hopefully by next summer the building will be finished and people can enjoy a more peaceful stay. Our other issue was that the apartment was randomly provisioned; there were basic things ‘missing’ such as a toaster, wine glasses and detergent for the clothes washer. Also absolutely no basic foodstuffs were provided and I think that oil & vinegar, salt & pepper and sugar should be provided in holiday apartments - so many of our apartments have left so much more but this is something we appreciate rather than expect. The policy of the hotel is ‘ask for it’, but while this sounds good and reasonable it doesn’t work for the guest. For example, I didn’t realise a toaster was not there until I went to make toast for breakfast and I did not think that if I ‘asked for it’ one would be immediately produced so I could make my toast. A guest does not know something is not there until they go to get it and this guest did not want to be constantly at Hotel Sauce asking for things that should be there and that on most occasions I needed now not later.

Zaragoza is a wonderful town and the apartment is very reasonably priced for its location. When the building site next door no longer exists this is accommodation that I could recommend without hesitation.

Stayed: October 2017, travelled as a couple
1  Thank mini_d51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017

Perhaps I shouldn't write this review as management may decide to increase their prices but my wife and I paid £90 for 2 nights in one of their 'deluxe' rooms and it was brilliant!

We were checked in with a very friendly guy from the nearby 'sauce' hotel where you pickup your key since there's no onsite staff here. We found the main living area to be a decent size with nice furnishings and a fantastic view of the basilica just across the plaza from the hotel. Bathroom was spacious - shower was as hot as you could want with great pressure. The AC was also excellent. Despite being early October, it was 30C so it was great to enjoy a day out but return to a well air conditioned apartment to relax in after walking the charming streets of Zaragossa. There was also a handy fridge. I should add that currently, there is construction work going on next to the hotel
(a new office/apartment block being built) but it didn't bother us too much.

A really excellent place which I can only but recommend. I must also highlight Zaragossa which really is a beautiful city with plenty to do with many fantastic (tapa) bars and restaurants. Fantastic value-for-money apartment!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank duckvader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017

We had a top floor apartment which had plenty of windows and fabulous views of the basilica. The apartment itself was spacious and comfortable with a separate fully equipped kitchen and washing machine. We had a dining table and two sofas to relax on.
The location is central to all the major tourist sites.
There are no staff on site but the reception desk around the corner at the Hotel Sauce is available 24 hours by means of intercoms located in the apartment building.
The wi-fi service was unacceptably slow at times and the hot water wasn’t hot enough (there was plenty available but the temperature was set too low). Toiletries were poor quality and not replaced daily.
Noise from the building site next door was a major issue, every morning between 7 and 7:30 building work would start and wake us up. If you want to sleep-in then this is definitely not the place for you. The basilica and plaza below were also noisy later in the day but this wasn't an issue for us.

Room Tip: Check status of building works first
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank rob091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017

For an apartment in an excellent location with breathtaking views of the iconic Basilica del Pilar, the price was very reasonable.

The check in is at hotel Sauce right around the corner. Very friendly and pleasant staff who are available 24 hours to assist you. unfortunately did not take their names but everyone we interacted with were very helpful and all spoke excellent English.

We did not try the restaurant at hotel Sauce but it always looked busy.

The apartment is very clean and well equipped with all the amenities. We did not really cook in the kitchen - there are such nice eating options around! We had an amazing view from our window. Most of the sights and museums are within a short walking distance. The tourist information centre is right in front of the hotel.

A few tips - avoid the restaurants right opposite the Basilica. They may be well located but there are much better eating options around. Check with the tourist information centre for any tickets as they always have some promotions happening.

Sabinas El Pilar is the place to stay when in Zaragoza. There is no doubt about that!!

Stayed: June 2017, travelled with family
1  Thank Sheetalsg15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017

Appartments are large, very clean and comfortable, located in the very center of the city (probably, the best location in the city) the with an amazing view from panoramic windows; the staff is very friendly and helpful,

Room Tip: best views, comfortable, best location
  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Explorer527899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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