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Reviewed 21 April 2018 via mobile

We stayed here two nights during the April Farie. Our room was on the ground floor, but we didn’t find it noisy as others have mentioned. The room was small, but clean. The location was great. We thought the breakfast was too expensive, so just went somewhere else. The various people we dealt with at the reception desk were helpful and knowledgeable. It was a very satisfactory stay.

Date of stay: April 2018
Trip type: Travelled with family
1  Thank MarshaLuke
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesús P, Manager at Petit Palace Santa Cruz, responded to this reviewResponded 23 April 2018

Dear Marshaluke,
We thanks your review. We are glad you enjoyed our hotel in April Faire. We hope to having you soon.
Sincerely
Jesús P. Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018

We had a lovely stay at this small hotel which is in a great location just a 10 minute walk away from the cathedral.
The staff are very helpful and friendly, always welcoming with a smile. We had a room for three adults - the room was large with three single beds. It was a corner room with two doors out to a tiny balcony with a view of the church opposite, which was lovely. Our only disappointment was the siting of the bathroom - which was part of the room and was a opaque glass structure. Not the best as no real privacy and if you needed to use it during the night you couldn't put the light on as it lit up the whole room. These glass bathrooms seem to be a trend in hotels recently but I think it's a case of style over privacy. Having said that, I would return to this hotel as it was very comfortable and a great location.

Date of stay: February 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Highflightswan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesús P, Manager at Petit Palace Santa Cruz, responded to this reviewResponded 23 April 2018

Dear guest,
Thank you so much for your wonderful review, We are delighted you enjoyed our hotel location and services. We also thank your comments from our staff. We take your information for future changes in our bathrooms. Thanks to help us to improve.
We look foward to having you back.
Our best regards.
Jesús P. Manager

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Reviewed 20 April 2018

We stayed here for five nights it was great the location was very good it is close to the Cathedral.The hotel is modern on the inside and old looking outside ,the staff were very helpful especially Sonia and Gladys who runs the breakfast

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank wilkosteph28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesús P, Manager at Petit Palace Santa Cruz, responded to this reviewResponded 20 April 2018

Dear guest,
Thank you so much for your wonderful review. We are delighted you enjoyed our hotel location and you mentioned our collegues Sonia and Gladys.
Thank you for your trust and we look foward to having you soon.
Our best regards
Jesús P: Manager

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Reviewed 20 April 2018

The hotel is perfectly located for sightseeing in central Seville. It is situated in a very quiet spot but only a few blocks from the cathedral. The staff are very hospitable and helpful. Our room was fine, although with bathroom doors that are not designed to lock, you might like to choose your room-mates carefully! We didn't eat at the hotel because there were so many cafes where you could sit in the sun and watch the world go by.

Date of stay: April 2018
1  Thank RedbedlingtonUk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesús P, Manager at Petit Palace Santa Cruz, responded to this reviewResponded 20 April 2018

Dear guest,
Thank you for your feedback. We are glad you enjoyed our great location, close from the Cathedral, just in the center of Seville. We value you mentioned our staff and we would like to having you back in our hotel.
Yours faithfully
Jesús P. Manager

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Reviewed 10 April 2018

We had 3 nights here on a birthday celebration trip to Seville. The hotel is well situated in the Santa Cruz area, just 10 minutes walk to the Cathedral and near plenty of restaurants, tapas, bars etc. The rooms are small but adequate, bed comfortable and very clean. My test is always signs of mould in the bathroom - absolutely none.
Breakfast is good and they catered especially for my wife who is Coeliac.
Whilst location is good, rooms clean etc what really makes this hotel worth staying in again is the staff, they are all so friendly.
My only issue, and this applies to almost every hotel I have stayed in, is they change the towels even if you hang them up, despite the sticker about caring for the environment.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank David B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesús P, Manager at Petit Palace Santa Cruz, responded to this reviewResponded 10 April 2018

Dear David,
Thank you very much for your review. We are delighted you enjoyed our great location in Santa Cruz quarter, just in the centre of town. We appreciate your feedback from our staff.
Thank you for your trust and we look foward to having you back between us.
Our best regards.
Jesús P. Manager

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