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All reviews san bernardo tram stop city centre business hotel premium room minute walk breakfast was amazing old town nespresso machine nice pool swimming pool hotel is modern free wifi per day great room around the corner comfortable beds
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Reviewed 11 August 2018

Room okay. Clean and functional. Had to have them come up and install a curtain between the bathroom and the bedroom because the lights shined through at night. Obviously, this was a frequent challenge, because they had cutouts ready and came up and installed them within an hour on the window between the bathrrom and bedroom.

They claimed the rooms were air conditioned to 71 degrees F. Felt more than 80. .

Breakfast included that was good. We were surprised that many of the customer service staff at the front desk or in the restaurant did not speak English. They were nice and made an effort, but you could tell based on answers that they did not understand the question asked.

Considering we booked almost 5 months in advance, it was disappointing that we passed another NH Collection to/from the main downtown attraction area the 5 days we were in Sevilla. The main thing that made this location even okay was the three day bus/tram/metro pass, the closest stop was about 1/2 mile away. Otherwise, we were 2-3 miles from almost everything we wanted to access each way. It was also several miles from the train station, and I had specifically requested a location convenient to both the train stations and attractions... so someone dropped the ball big time when selecting that location for us when the reservation was made back in early March.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank nickesquire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaRodriguezGR, Director de Relaciones Públicas at NH Collection Sevilla, responded to this reviewResponded 17 August 2018

Dear guest,

We would like to thank you for having chosen us for your stay in Seville, as well as for taking the time to share your impression because your opinion is very helpful in our efforts to provide the best service to all our guests.

We appreciate your nice comments regarding the clean and functinal rooms, and also the complete buffet breakfast. We take into account your feedback in order to improve English, we fully agree it is very important to understand the correct information

On the other hand, we regret did not achieve your expectations due to the location. We are not in the old town, however, it is possible to arrive to the cathedral in 10 minutes by tramway. We have good communications with the city centre. All this information is available on the website.

We feel sorry that your overall experience with us did not fulfill your expectations and we take note of your comments to improve the level of our guests satisfaction.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018 via mobile

I booked this hotel at the last minute while being in Madrid. I was not familiar with this chain so I basically relied on the photos.
I loved my room. Confortable and clean. I couldn’t believe my rate ( 53 Euros) maybe because it was low season.

Good decor and the staff is very friendly and attentive. I recommend including the breakfast buffet for 16 Euros when you are making the reservation or the check in (instead of paying 18 if you show up). They provided a very good recommendation when asked for a flamenco show. It was superb (el Arenal). After that you just walk a few steps and can enjoy a walk in Paseo Colon and watch the magnificent view and take pictures in la Torre de Oro.

Date of stay: August 2018
Trip type: Travelled with family
Thank rari5252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaRodriguezGR, Director de Relaciones Públicas at NH Collection Sevilla, responded to this reviewResponded 11 August 2018

Dear guest,

Thank you very much for your wonderful comment, it is totally "WOW"

We are really excited reading your review because we appreciate your kind words to our staff, they are the most important wealth in this establishment And also, we want to thank you your words regarding the good value for money.

Hope to see you soon!


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

We loved the pool and breakfast at this hotel. We found all NH hotels in Spain to be excellent. It was very easy to take the public lightrail (Tranvia) down to the center of Seville from this hotel. We enjoyed exploring the area around the Cathedral along with Triana across the river. We loved the flamenco show at Casa de la Memoria. Coming back for a dip in the pool in the afternoon was great after hot days in town.

Date of stay: June 2018
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaRodriguezGR, Director de Relaciones Públicas at NH Collection Sevilla, responded to this reviewResponded 11 August 2018

Dear Laura,

Thank you for sharing your opinion with us. We highly value your comments for process of continuous improvement and as a base for making our guests stay more enjoyable every time.

We also want to thank you your confidence in NH Hotel Group, we want to offer an extraordinary stay anywhere in the world

It will be a pleasure to welcome back you in this amazing city

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2018

This hotel is a bit off the beaten path but still quite accessible to major attractions. Easy walking distance to a couple of decent casual restaurants and a nice hike or short bus ride to much more. Accomodations are modern and comfortable. Staff were very good.

Date of stay: January 2018
Thank Milovan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaRodriguezGR, Director de Relaciones Públicas at NH Collection Sevilla, responded to this reviewResponded 30 July 2018

Dear guest,

Thank you for sharing your opinion with all the travelers on Tripadvisor.com. It will be the most important thing if we want to improve our services. The essential key is what you think when you have left our Hotel.

We appreciate your kind words concerning to our rooms and staff.

We look forward to seeing you again,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018

My Wife and I stayed at this hotel for 6 nights in July 2018. This was our second visit and, again it did not disappoint.

It is a great choice, the hotel delivering great service and comfort in every respect.

The room was modern, clean and very comfortable.

Being a very short distance from a tram stop it is very well situated for exploring the City Centre. It is also within walking distance if this is preferred.

There is a swimming pool and gym on the second floor as well as a very comfortable terrace with lounging chairs and sun shades.

Overall the NH Collection offers excellent quality and value for money. We therefore have confidence in recommending the Hotel to others. When we return to Seville this is where we will stay again.

Room tip: Premium rooms are larger that standard
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank travelfans38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnaRodriguezGR, Director de Relaciones Públicas at NH Collection Sevilla, responded to this reviewResponded 30 July 2018

Dear guest,

Let us show you our sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it again for your stay in Sevile.

We really appreciate the excellent comments and I would like to thank you personally.

On behalf of the entire staff of Nh Collection Sevilla we send you our warmest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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