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Reviewed 9 June 2018 via mobile

We have just stayed at this hotel..... wonderful. Reception staff so helpful and friendly. Rooms and bathroom spotless. Bed so comfortable, can’t fault this hotel at all. What a fabulous selection for breakfast too.
To top it all Seville was wonderful!

Date of stay: June 2018
Trip type: Travelled as a couple
Thank MoiraV805
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Armando_Bayoll, Director de Relaciones con Clientes at Hotel Monte Carmelo, responded to this reviewResponded 26 June 2018

Dear Moira V,
Thank you for your review , we are so pleased to hear you enjoyed your stay at the Hotel Monte Carmelo. It will be truly a pleasure to welcome you again and we will be sure to send your kind remarks to our staff.

Thank you also very much for your nice comments. As you should alredy know, our best prices and offers are in our Website, "hotelesmonte".

Sincerely yours.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018

The air conditioning(ac) was turned off twice at 4am. on two consecutive days which resulted in 2 disturbed sleeps for me and my girlfriend and after complaining twice was this rectified with the ac remaining on during the whole night, even then it was turned off once at 10.00 am in the morning! The hotel response was that this was based on the outside temperatures that they turned the a.c. off which is completely farcical and I never experienced this at any other hotel around the world of which I visited many. This has definitely tainted my experience in South Spain and I will not be recommending this hotel chain to anyone.

Room tip: Rooms at the front
Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Service
1  Thank Rez_Zaman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Armando_Bayoll, Director de Relaciones con Clientes at Hotel Monte Carmelo, responded to this reviewResponded 3 July 2018

Dear Rez_Zaman,

Thank you for your feedback; We are disappointed to hear that your experience did not fully meet your expectations. Although we do not offer 24 hours aircon the hole year, we try hard to get the confort temperature for all of our clients.
We respect all the reviews, but as you can check in this page, our team is always happy to help at any time and make your stay easier and more confortable, and most of our clients recommend our hotel.

Again, we want to express how sorry we are since we do not get to satisfice your expectations. We look forward to a future opportunity to show you again the level of performance you have every right to expect from the hotel Monte Carmelo and how good all of our team work hard to make your stay easier and more confortable.

Sincerely yours.

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Reviewed 29 May 2018

This hotel is in an excellent location. Pretty central. Interesting decor and nice rooms, well furnished. Very comfortable. Funky design and roomy although this could apply to a lot of hotels in Spain. Would recommend staying.

Date of stay: April 2018
Trip type: Travelled with family
1  Thank Brian L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Armando_Bayoll, Director de Relaciones con Clientes at Hotel Monte Carmelo, responded to this reviewResponded 3 July 2018

Thank you Brian L for taking the time to share your experience with us at Hotel Monte Carmelo. We couldn't agree with you more as we are centrally located with easy access and just a nice walk to the landmarks around the city!
We are so happy to have been a part of your stay and to hear that you found our location and guest rooms all to your liking. We look forward to seeing you again soon.

We remind you that our best prices and offers are on our website, "hotelesmonte".

Sincerely yours

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Reviewed 28 May 2018

We spent a few nights here recently. It is a nice hotel, with well appointed comfortable rooms, and courteous, friendly staff. It is on the less "touristy" side of the river, but only a short walk to the bridge. We had a car, and our room rate included parking. Access to the park is skinny and steep, but the staff were more than happy to help. I'd recommend this one.

Date of stay: May 2018
Trip type: Travelled as a couple
1  Thank 503bruce
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Armando_Bayoll, Director de Relaciones con Clientes at Hotel Monte Carmelo, responded to this reviewResponded 29 May 2018

Dear Guest,

Thank you for your kind feedback of your recent stay at Hotel Monte Carmelo. We were very happy to read your remarks of our team and their efforts to deliver professional service. We are pleased that you found our location to be great and convenient for visiting Sevilla.
We appreciate that you recommend our hotel to stay in Sevilla.

We love that your stay was enjoyable and we look forward to welcoming you back again in the near future.

We hope to host you again on your next visit to Sevilla or Cadiz, in these case please check our Webpage "hotelesmonte", where you can find the best prices and offers.

Warm Regards

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Reviewed 26 May 2018

We just spent 8 nights at Monte Carmelo and we loved it, the location is perfect in that it is in the Los Remedios area (Triana) across the river from tourist central. It is a modern hotel with large comfortable rooms, a great breakfast and very helpful staff.
Other than getting a taxi from and to the train station we walked everywhere. Around the hotel is a main shopping street for locals and a number of good tapas restaurants and formal, very close, only a 10 minute walk to the Mercado market with a fantastic small flamenco theatre, great cooking school and over the bridge you can easily walk to the Alcazar, Plaza Espana and Cathedral.The great part of being this side of the river, the restaurants are more real and very inexpensive.
We look forward to returning to Seville and Monte carmelo

Date of stay: May 2018
Trip type: Travelled as a couple
1  Thank Edward S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Armando_Bayoll, Director de Relaciones con Clientes at Hotel Monte Carmelo, responded to this reviewResponded 29 May 2018

Dear Guest,
Thank you for choosing to stay at Hotel Monte Carmelo for 8 nights!!! and for taking the time to post the review of your recent visit. We are happy to read your appraisal of our location, services and facilities.

We certainly look forward to welcoming you back to Hoteles Monte in the very near future, in these case please check our Webpage "hotelesmonte", where you can find the best prices and offers for our hotels.

Warm Regards,

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