Spent one night at this hotel and it was my most disappointing night spent at a hotel during my 15 nights in Spain, Morocco and Portugal. The service was not very good from the Front Desk to the room and the buffet breakfast. There was no phone directory and had problem calling the front desk. Had to go down to the Front Desk to ask why they did not have a Phone Directory, and all I got was a shrug from the Clerk. I had issues with lowering the temperature in the room, as well as the shower, which was broken. Management needs to take a look at how they run this operation, because if they continue to provide this type of service they will not be around for very long.