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13 - 18 of 889 reviews
Reviewed 9 September 2020 via mobile

Lovely hotel. Everything you need. We have stayed here many times and seen the improvements. The new resturaunt is great, bright and clean. PPE worn where nessecary. Helpful staff and ideal location.will deffo stay here again on next trip over. Marbella very quiet due to Covid and masks worn all the time.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank _stephT12345_
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cristobal Parra, Marketing at Hotel San Cristobal, responded to this reviewResponded 9 September 2020

Dear guest,
Thank you very much for the review. Yes we are improving the Hotel, rooms, new restaurant and in the future we will have a pool on the roof, new reception and other things. Hope to see you soon again.
Kind regards and keep safe,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2020 via mobile

The hotel is situated directly near the old town and only 5 minute walk from the beach. The most friendly staff and the rooms are good and very clean. I can recommend the hotel to everybody. Of you search for a hotel with good prices, visit hotel San Christobal.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank SusanneJong
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cristobal Parra, Marketing at Hotel San Cristobal, responded to this reviewResponded 28 August 2020

Dear Susanne,
Thank you very much for your review!
Hope to see you soon again.
Kind regards and stay safe!

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Reviewed 13 March 2020 via mobile

We stay at the San Cristobal twice a year and have stayed eight times in all. Sadly, this was our worst experience.
We were given a ‘premium’ room on the sixth floor, which in our opinion wasn’t. The door didn’t close properly, the bedside light fitting was coming away from the wall and constantly flickered and the electricity cut off completely one morning.
We advised the receptionist who said she would send up an engineer, but no one came.
The ‘sea view’ was just about visible through the trees.
On leaving we stressed these points and were told we should have mentioned it! We still had to pay the extra charge for the premium room.
The rooms on the third floor are far better.
Breakfast was included in our stay and the staff in the restaurant were pleasant and helpful; sadly the rest of the stay was disappointing.

Date of stay: March 2020
Trip type: Travelled with family
1  Thank vivm2126
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 March 2020

The hotel was very central and was very clean and enjoyed our stay there. But give the breakfast a miss the whole place was totally disorganised, the food was cold and it just got the day off to a bad start.

Date of stay: February 2020
    • Location
    • Rooms
    • Service
Thank Noreen M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 January 2020

what a change from our last trip last time we gave HOTEL SAN CRISTOBAL 5* but sorry this time we can only give you 2* The breakfast dining area is complete chaos,you have to get your breakfast from a counter and either it is stone cold i.e. scrambled egg, bacon, beans are all stone cold. When you get to the counter they have run out of egg, bacon beans or mushrooms. One morning we had to wait 20 minutes for them to bring out the bacon, and because it is cold as stated above you then have to find someone (which is difficult as they are busy doing other jobs) to warm it up for you in the kitchen, presumably by microwave. We were also told if we booked on line we would receive a welcome gift in room plus a meal in the dining room etc. No such thing was offered.

Date of stay: December 2019
    • Value
    • Rooms
    • Service
1  Thank paullE1412GN
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CristobalParra, Director Comercial at Hotel San Cristobal, responded to this reviewResponded 28 February 2020

We are very sorry about the incident of the breakfast, we are working on it and hopefully the company provided us the counter will fix it soon.
Kind regards,

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