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Reviewed 27 September 2021 via mobile

Top class hotel well located just a short walk from town centre and close to park/Speilbank/Therme Tanus. Reception is impressive, the staff friendly, rooms comfortable and luxurious. Breakfast was good. Gym is better than most in German hotels - very modern Techno gym equipment. First class hotel and will return.

Date of stay: September 2021
Trip type: Travelled solo
Thank MJMChester_UK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 September 2021 via mobile

Excellent hotel with great service and comfortable room. Gym top new equipment. Perfect located next by the city (Kur) Park. Staff was super friendly, helpful, supportive - in total it was a fantastic time we had and we will definitely come back.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Franz Walter P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sonja König, Sonstige at Steigenberger Hotel Bad Homburg, responded to this reviewResponded 22 September 2021

Dear Franz Walter P,

Thank you for your Feedback and for your recommendation. I gladly have forwarded your great praise to my team and we are very proud that you enjoyed your stay so much.

We are looking forward to welcome you again soon.

Warm regards


Michael Kain
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2021

This is a beautiful hotel. I had high expectations from the website and my booking but I was disappointed. The air conditioning did not work. Sadly we arrived on a humid and warm September day. We informed the front desk. The attendant came to our room to turn it on. No cold air came out. Nothing was fixed. This made for a poor night’s sleep with opened windows. The bathroom was missing bath soap. Only a squeeze bottle attached to the wall for hand soap was provided along with two bottles of the same shampoo and conditioner in one. For a hotel at this level, I would expect soap for the shower and body lotion. In room coffee service was instant coffee. Uck.

Date of stay: September 2021
    • Value
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Review collected in partnership with this hotel
Thank emacswim
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sonja König, Sonstige at Steigenberger Hotel Bad Homburg, responded to this reviewResponded 22 September 2021

Dear Guest,

Thank you for your feedback and for sharing your personal impression. I regret that we could not meet your expectations.
We hope to welcome you again as our guest to convince you of our hospitality and service.

Yours sincerely

Michael Kain
General Manager

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Reviewed 18 August 2021

Hight quality of service, next to the station, the stores, the restaurants and the Park. The room was clean and comfortable, the breakfast was generous and varied. We hightly recommend the stay at THIS hôtel !

Date of stay: August 2021
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank mljaeg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sonja König, Sonstige at Steigenberger Hotel Bad Homburg, responded to this reviewResponded 31 August 2021

Dear mljaeg,

Thank you so much for your feedback and for your recommendation.

It's important for us that our guests enjoy a pleasant stay and we are pleased that you keep a positive memory of our hotel.
We are very proud of your great praise.

Warm regards

Michael Kain
General Manager

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Reviewed 2 August 2021

The Steigenberger was a much needed getaway. I would have to complement the cleanliness & attention to detail. The staff especially Simone in reservations and the young lady at front desk (forgot name) went above and beyond to answer questions and translate German to English. Traveling alone I felt safe and beautiful park and lovely restaurants near-by. I will definitely stay here again!

Date of stay: July 2021
    • Value
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Review collected in partnership with this hotel
Thank donnabW3095ZD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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