This is a really good hotel for families, couples, singles, businesspeople, indeed everyone.
The initial check in meeting set the scene, with a relaxed but very professional welcome and introduction to the hotel and its services.
Breakfast is self-service, with the full range of English breakfast/German favourites/pancakes/toast/fruit/yoghurt/etc., etc.
Typical of the high standard of service is that when my wife and I sat in the bar area near the lifts on a Sunday afternoon, a staff member came across to apologise for the use of the passenger lifts for moving the huge heaps of laundry, as the service lift had broken down and the engineer had the day off. The staff member, like all the staff, switched from German to English once he realised our nationality. Excellent!
Rooms are large, beds are comfortable (with a choice of pillow types) and bathrooms/wardrobes well equipped. Good soundproofing removes the traffic noise (apart from occasional sirens on emergency vehicles)
There is a Lidl store opposite (like 90% of the retailers, it closes on Sundays) and the local police station is across the road.
The Arcotel Rubin is a shining light in a sometimes less than salubrious area of Hamburg. A lady on her own may not feel comfortable in the streets around Steindamm, where the mix of characters, beliefs, and lifestyles sometimes creates an atmosphere which may be seen as threatening.
That said, my wife and I (both seniors) were not concerned as we walked along Steindamm each evening to and from the Arcotel, and we were not approached by beggars or others,
For those who want a really good hotel but without the potential issues, there is a local rail station just 100 yards from the hotel, with connections to all of the sights.
The main rail station is an easy walk of around 8 to 10 minutes.
Recommended!
