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All reviews business hotel city centre big container cruise liners public transport breakfast was excellent rooms are spacious elbe aerobus elba taxi landungsbrucken germany
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Reviewed 27 October 2015

We stayed five nights here; husband had meetings at nearby Airbus. The hotel is modern, quiet, very clean, comfortable, has nice-sized rooms (all non-smoking). Rooms are air conditioned, with a safe, and have a small refrig. and 4 bottled drinks included free every day (2 water; 2 soda). There are excellent views on the River side with continual traffic of cargo/container ships, ferries, occasional cruise ships. Everyone on staff was friendly and very helpful, particularly the trainee (Peter) who gave us information, directions, etc. and patiently helped get our new phones connected to the free hotel WiFi. The hotel offers an excellent full hot breakfast for an extra charge. Or there is a small area by the restaurant to purchase coffee, muffins, fruit. Hotel is located on south bank of the Elbe River at Finkenwerder with a free shuttle serving Airbus. They do not provide airport shuttle. It is possible to take the train from airport into the city and the ferry from there to hotel. (Ferry stops directly in front of the Rilano). The same company operates city train, busses, and ferry system -- you can buy individual one-way tickets or Day Passes that will work on all three. There are discounts for Seniors a well as Family Passes good for up to 5 people. The ferries run on regular "very tight" schedules so when pulling up to the dock be ready to get on or off -- it stops only briefly. Be sure you know what time the last ferry leaves for your end of the day destination. The ferry is also a great way to sightsee along the coast -- much less expensive than buying the narrated boat tour.

The town of Finkenwerder is small, quaint, within walking distance of the hotel but not really much to do there.
If you're without a car, you can rent bicycles at the hotel to explore the nearby environs. The only reason I gave 4 instead of 5 rating is that it's not quite as handy if you intend to do a lot of sight seeing in Hamburg proper. I did go back and forth daily but it takes some time to build that ferry schedule into your plans. The hotel has maps to show where each ferry stop is located.


Stayed: August 2015
Thank Karen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this reviewResponded 26 July 2016

Dear ka7482015,

thanks a lot for your review after staying with us!

We´re glad that you have had an enjoyable time in The Rilano Hotel Hamburg!

Looking forward to welcome you again!

Kind regards,

Tobias Kannenberg
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2015 via mobile

If you are in town for your Airbus affairs this is a very conveniently located option. Not much within walking distance except the ferry to town. A short drive will put you in a shopping district. The hotel has one good restaurant and a pizza bar in the evening. Both quite pricy. Good gym and sauna areas. A simple yet inexpensive hotel. Fridge and microwave in the room.

Stayed: October 2015, travelled on business
Thank German A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this reviewResponded 26 July 2016

Dear German A,

thanks a lot for your stay at The Rilano Hotel Hamburg and also for your nice review on Tripadvisor.

Looking forward to welcome you back soon!

Regards,

Tobias Kannenberg
Front Office Manager

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Reviewed 16 October 2015 via mobile

If you have a room in front of the Elba river you can enjoying the passing of bug ships getting in the harbor. Typical business hotel with clean and spacious rooms as well as good service. Close to offices and Airbus company. Gym and spa available.

Stayed: October 2015, travelled on business
1  Thank francescop299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan C, Leiter Front Office at The Rilano Hotel Hamburg, responded to this reviewResponded 21 October 2015

Dear Francesco,

thank you very much for staying in our hotel and your very nice feedback on Tripadvisor.

We hope that we can welcome you soon in The Riilano Hotel Hamburg!

Kind regards,

Tobias Kannenberg
Front Office Manager

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Reviewed 16 October 2015

Hotel located close to Airbus and its suppliers. Very convenient for professional stay. Might have an interest too for tourist as there is ship stop in front the hotel to go downtown in 20 minutes on the Elbe river. Room large but no decoration, quite cold atmosphere. Restaurant take ages to be served. Very nice view from the rooms on the Elbe river. For runners, you get trail arranged around.

  • Stayed: October 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank domonhisway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan C, Leiter Front Office at The Rilano Hotel Hamburg, responded to this reviewResponded 21 October 2015

Dear Domonhisway,

thank you very much for choosing The Rilano Hotel for your trip to Hamburg.

We are happy to read, that you had an sucessful and enjoyable stay with us. Thank you also for your remarks regarding to our restaurant service, which are helpful to improve our quality standards. We will share your experiences with our Resataurant Manager.

We are looking forward to your next stay with us!

Kind regards,

Tobias Kannenberg
Front Office Manager

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Reviewed 8 September 2015 via mobile

You might be lucky to see some big cruise ships drift by in addition to the shipping container types. Nice terrace to sit in the evening sun and enjoy the bar food. Nothing much around the hotel in walking distance, mostly business clientele.

Stayed: September 2015, travelled on business
Thank mduffy06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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