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All reviews former school great hotel school days city centre breakfast was amazing two metro stations public transport best western hotel private parking leave the car minutes walk away breakfast room modern rooms modern style recommend this hotel three nights hotel is located
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Reviewed 3 October 2018

We got to the hotel early (a bit before 2pm) because we were travelling from a long distance. When we got to the reception, we were told the rooms aren't ready before 3pm and were asked if we wanted a map of Hamburg. We had suitcases and had just travelled, we didn't plan to go round the city with all our gear in tow. It wasn't a great welcome. We weren't offered to wait and have a drink at the bar in the next room (free or not). We didn't even have the possibility to check in. We decided to go to the bar and wait. Nobody came to see if we wanted to drink or order anything.

Not long later (maybe 15 minutes), someone came to tell us the room was ready and we could check in.

From that point on everything was fine: the rooms are nice, the hotel felt quiet even though it was busy, breakfast is good.

  • Stayed: October 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Cedric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie F, Guest Relation at Hotel Volksschule, responded to this reviewResponded 5 October 2018

Dear Cedric R,

thank you for your stay.
We can guarantee the rooms from 3 p.m., because the check out time is until 11 a.m.
All rooms must be cleaned and are personally controlled by our housekeeping manager.
We always try to clean the rooms as soon as possible. Of course you can leave the luggage at the reception if you want to visit the city earlier. Free coffee is available in the lobby.
We are sorry if it was apparently communicated wrongly here.
We would be glad to convince you of our service quality during a further stay and we wish you a good time.

Your hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2018

This was an excellent choice for a base from which to explore Hamburg. We arrived before noon just to park and go into the city but they already had our room ready and allowed us to check in.. Nice! The breakfast is amazing and a great way to start your day.
Pros:
Clean, clean, clean! Everything worked. Elevators. Nice safe parking. Friendly, multi-lingual staff. Laminate floors. Sufficient, well placed electrical outlets. Original warehouse brick added to the charm. Close to bus and subway stops.
Cons:
Internet was glacial. Bed was European: hard, split and duel duvet. (but you do not go to Germany for American beds)
We will return!

Room Tip: If you are not on the top floor you could hear stomping.
  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank mebejim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie F, Guest Relation at Hotel Volksschule, responded to this reviewResponded 5 October 2018

Dear mebejim,

thank you for your visit and your very good, detailed rating.
It is very nice that you were completely satisfied and you like our concept.
We'll pass on your praise to the team and wish you a good time.
We are looking forward to welcoming you again.

Your hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2018 via mobile

Stayed here for three nights and cannot fault the hotel, lovely high ceiling rooms with character walls mixed with modern charm.

Transport link to city centre very simple and quick. Would recommend highly

Stayed: September 2018, travelled as a couple
Thank Kevster100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie F, Guest Relation at Hotel Volksschule, responded to this reviewResponded 4 October 2018

Dear Kevster100,

thank you for your good rating. We are especially pleased with your kind words about equipment.
We are looking forward to your next visit and wish you all the best.

Kind regards
Your hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

The building used to be a school, however, this hotel takes the advantage of the building and make it like a theme hotel. Decorated with school stuff made me feel like still in high school. Service is good and the hotel is neat and clean. It takes 4 stops to central railway station by U-Bahn. The breakfast time start at 7 and end at 11, which means you can really relax and take your time to have a good “sleep-over”. Great for people on vacation. My boyfriend and I spent a really good vacation in this hotel.

Stayed: September 2018, travelled as a couple
Thank LanzaS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie F, Guest Relation at Hotel Volksschule, responded to this reviewResponded 16 September 2018

Dear Lanza,

thank you for your stay and your positive feedback.
We hope to welcoming you again soon and we wish you a good time.

Your hotel team

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Reviewed 27 August 2018

I spent 4 days in this hotel for a vacation. The hotel is very confortable, the rooms are clean, spacious and well organized. Breakfast is really excellent. The parking is very useful for people travelling with car. The hotel is not in the center, but the center of Hamburg can be easiliy reached with the metro. Unfortunately the people at the reception were not kind at all, and the first impact was unpleasant. The girls at the receptions gave us the minimum information requested and were annoyed when we asked more about restaurants. This is a pity..

  • Stayed: August 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Paola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie F, Guest Relation at Hotel Volksschule, responded to this reviewResponded 16 September 2018

Dear Paola S,

thank you for your stay and your recommendation.
We are pleased to hear that you like our concept and the architecture of the hotel.
However, we regret very much that you could not enjoy our usual service quality.
We would be happy to convince you of our staff on your next visit to our hotel.

Best regards your hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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