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All reviews hamburg airport free shuttle shuttle service double windows typical courtyard an early flight car rental cooked breakfast takes minutes following morning powerful shower small gym bed was comfortable home away from home desk staff favorite hotel up to date
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Reviewed 30 August 2016 via mobile

Super convenient located to the airport. Very friendly staff makes you welcome at every stay. Even close to the busy airport it is like a little oasis, no noise, no stress
Parking is perfect underground
Rooms are clean and nice
Evening restaurant is surprisingly good with a fixed alacarte menu and a seasonally menu (go there during asparagus season..)
Breakfast fine
Travel 100+ days - this is best airport hotel overall

Stayed: August 2016, travelled on business
Thank Anders T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gsoeh, Guest Relations Manager at Courtyard Hamburg Airport, responded to this reviewResponded 18 September 2016

Hi Anders T,

thank you for taking your time to share your experience at our hotel on tripadvisor.
It means a lot to us if an experienced traveler like you appreciates the service we deliver. This is exactly what we are aiming at every day. Thank you for your kind words.

We hope to have you again whenever your travels have you come to Hamburg.

Sincerely
Gerrit Söhn
Director of Front Office
Courtyard Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2016

This hotel had a lovely feel to it and the food was excellent! Evening meal had a wide choice of well cooked dishes and breakfast gave a good choice. good facilities and very comfortable beds. Not far from the airport.

  • Stayed: November 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Simone_monie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gsoeh, Guest Relations Manager at Courtyard Hamburg Airport, responded to this reviewResponded 18 September 2016

Hi Simone_monie,

thank you for taking your time to share your review with future travelers on tripadvisor.
Great that you enjoyed your stay with us.

We hope to serve you again whenever your travel plans have you come to Hamburg.

Sincerely
Gerrit Söhn
Director of Front Office
Courtyard Hamburg Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2016

This was my first visit to Hamburg and this hotel was an unexpected delight. It is not like the inexpensive brand in the US. This is much nicer and felt more like a cottage or bed and breakfast experience. There is a courtesy shuttle from the airport. The hotel is near the airport but the take offs and landings were not bothersome to us. Our room was larger than expected and even with the king sized bed, we had a comfortable space. The staff is excellent from the front desk to housekeeping. We especially enjoyed the on-site restaurant, Concorde, which serves excellent meals. There was even a pianist during dinner time which added to the elegant ambiance. The only drawback for us was needing a taxi to get to our prime objective, Miniatur Wunderland, the model railroad layout.

  • Stayed: August 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank tngram99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gsoeh, Guest Relations Manager at Courtyard Hamburg Airport, responded to this reviewResponded 21 August 2016

Hi tngram99,

thank you for taking your time to share your review on tripadvisor.
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you again for your time and come visit us again soon!

Sincerely
Gerrit Söhn
Director of Front Office
Courtyard Hamburg Airport Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2016 via mobile

Arranged a quick Buisness meeting here participants from around Europe had a small walk from the airport , and what a service , our own conference waiter , super service everything was there coffee , the, soda , fruit, crossaint and that was just in between , the lunch was like 6 stars

Stayed: August 2016, travelled on business
Thank Jimmy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gsoeh, Guest Relations Manager at Courtyard Hamburg Airport, responded to this reviewResponded 21 August 2016

Hi Jimmy K,

thank you so much for your wonderful review. I'm delighted your learn that you had successfull meeting at our hotel.
Thank you for your business; we hope to serve you again whenever your travels have you come to Hamburg.

Sincerely
Gerrit Söhn
Director of Front Office
Courtyard Hamburg Airport Hotel

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Reviewed 13 August 2016

I have nothing but Rave Reviews about this place. We had a lot of trouble with rescheduled/cancelled flights, lost luggage and travel communication trying to get from the USA to Hamburg. The one good thing was this hotel and its Excellent STAFF!!!!! Marie went above and beyond to help me and my family with locating luggage, explaining train travel and helping us find places to buy essentials. Not only that...........her patience was sooooo appreciated as I'm sure we appeared to be cranky tourist due to our exhaustion of travel and troubles trying to get there. Also, the restaurant food delicious and our waitress was very welcoming to us even with our late evening meal.

We took the airport shuttle to/from the hotel twice without much wait nor issues. (You can call hotel from information desk at airport if have no other way of calling) The staff made this stay the best part, however the hotel is very nice as well. The rooms were very clean and nice, much of what a person expects during a Marriott stay.

Room Tip: Restaurant is open from 5:00 am to 11:00 pm.
  • Stayed: August 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Hwolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gsoeh, Guest Relations Manager at Courtyard Hamburg Airport, responded to this reviewResponded 14 August 2016

Hi Hwolk,

thank you for taking your time to share your review on tripadvisor. I'm delighted to hear that you had a great stay with us. That's all we want! Marie was so happy to help you. She told me afterwards that she was sorry that you had a tough time travelling to Germany.

We hope to see you again whenever your travel plans have you come to Hamburg.

Sincerely
Gerrit Söhn
Director of Front Office

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