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GlobetrotterIL
Chicago

Great choice with great location

4.0 of 5 bubblesReviewed 4 weeks ago
The Moxy was a great hotel for our 5-night stay in Hamburg. We found the rooms to be adequate for our travel purposes, but be forewarned thay are pretty sparse and the bathroom is tiny. Our internet TV was not working properly so just occasionally tuned into CNN or BBC. Otherwise no issues with the room. The hotel is a horseshoe around a courtyard. There were frequently loud people sitting in the courtyard, which could be heard by all the rooms with windows open (no AC so we had to keep them open), but front desk was diligent about shooing them out after 10pm. We also had the unpleasant experience of watching a couple being blatantly intimate in their rooms when looking out the window. Not pleasant.

The hotel breakfast was okay but honestly after the third day we lost interest. 22 euros - not worth it. The lobby/lounge area was fun for hanging out and for an evening drink and people watching. Fascinating mix of clientele here.

The Moxy is off the Berliner Tor S and U-bahn stop so getting into town was easy and fast. Didn't find many businesses or restaurants near the hotel though.

The front desk team ranged from wonderful and helpful to cold and disengaged. They were confused about what I got as a platinum member and I had to explain the F&B amenity to them. Didn't matter, my bill was incorrect and I am still dealing with Bonvoy on this.
Date of stay: August 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviews (154)
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Reviewed 20 August 2024 via mobile

A very nice and functional place. Rooms are basic, but nice and clean. All utilities works nicely. Staff is friendly and helpfull. Breakfast is excellent. You can always have a cup of coffee or a drink at the bar/reception. Location is just a 5 min walk from u/s-bahn

Room tip: Get a room towards the back facing away from street and construction sites
Date of stay: August 2024
Trip type: Travelled solo
Thank GeoTrunk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2024

The Moxy Hamburg provided a surprisingly vibrant stay for my recent business trip. The complimentary Wi-Fi was reliable for all my work needs, and the hotel's convenient location offered easy access to meetings and the city center. What surprised me was the buzzing atmosphere, a refreshing change from typical business hotels. Highly recommend for those seeking a productive yet energetic stay.

Date of stay: August 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank christic379
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2024

Good and reasonable price ..Amazing hotel, great delicious food specially at breakfast time alot of chocios you will enjoy every single moment in this hotel
Very quiet
Very Very clean
Great friendly staff welcoming at anytime Very special decorating relaxing smells very relaxing
I will come back my next trip surely

Date of stay: July 2024
Trip type: Travelled with family
Thank Passport62993331003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 June 2024

Wow, I was so off when I booked this one. This hotel is literally above a bar. There is no reception desk. The rooms are small (very small) and the beds are only doubles. There is construction everywhere and nothing close nearby. We checked in, went upstairs, immediately felt uncomfortable, and left. I book based on reviews, so I was very surprised at my error. It was sketchy that I abandoned the hotel completely, gave up all the money, and rebooked at the Elysee. I do NOT recommend this for families.

Room tip: Choose a new hotel.
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Elizabeth F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 February 2024 via mobile

Nice and quiet hotel with good and experience personnel .

Everything is clean and tidy, great bar and good breakfast included in the price.

excellent and high-speed elevators.

I can recommend this hotel for my part.

one minus is that the rooms are very small and only have a shower.

Room tip: Checkout in the morning the busiest time
Date of stay: February 2024
Trip type: Travelled on business
Thank fatalistd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miriam Ziemer, Geschäftsführer at Moxy Hamburg City, responded to this reviewResponded 17 February 2024

Dear fatalistd,

We very much appreciate your comments regarding your stay at our Moxy Hamburg City. It is always a pleasure to receive positive feedback.

We will share your impressions with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Miriam Ziemer
Captain aka Hotel Manager
Moxy Hamburg City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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