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All reviews james bond grand old hotel classic hotel beautiful hotel alster lake deluxe room a wonderful stay nespresso machine room service great bar train station business trip rooms are spacious reception area shopping area breakfast buffet main station
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Reviewed 3 October 2018

What a treat to stay at the Hotel Atlantic Kempinski in Hamburg at a not too high price. The location is central city at the Lake Alster. From here you can walk easily the city centre of Hamburg. It is easy to do sightseeing in Hamburg using the subway.

  • Stayed: September 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank FelixT21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticKempinski, Leiter Öffentlichkeitsarbeit at Hotel Atlantic Kempinski Hamburg, responded to this reviewResponded 1 week ago

Great Feedback! Thanks a million. Hope, to see you soon in Hamburg and at the Hotel Atlantic Kempinski Hamburg!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2018 via mobile

Starting with the inviting leather armchairs in the lobby to the 4M ceilings in the rooms this hotel sets one back pleasantly at least 50 years. Service is competent and friendly and the location very good. It may not be the very first address in town but it is an excellent choice nonetheless. Get a room with Alster view.

Stayed: September 2018, travelled on business
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticKempinski, Leiter Öffentlichkeitsarbeit at Hotel Atlantic Kempinski Hamburg, responded to this reviewResponded 1 week ago

Dear David E, Thanks for your review and recommendation for other travelers. We admit that watching out on the lake Alster from your hotel room at the Hotel Atlantic is a truly fascinating experience. Have a nice day and visit us again. We would be very happy about it! With very best wishes,

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Reviewed 26 September 2018 via mobile

The most famous hotel in Hamburg by far! The lobby and bar area are stunning with lots of beautiful people frequenting the bar! Cocktails and nibbles are delicious and well worth trying them.

We upgraded our room and it was massive, beautiful lush curtains and furniture, comfortable bed and large bathroom!

Location was lovely overlooking the lake and a nice stroll into the centre of Hamburg.

The only disappointing thing was the service. The receptionists were a bit offhandish which is a shame, all customers paying lots of money for a hotel should be treated the same but we did feel some were given much more attention and service than others. This is the only reason I gave four rather than five stars.

Stayed: October 2017, travelled as a couple
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticKempinski, Leiter Öffentlichkeitsarbeit at Hotel Atlantic Kempinski Hamburg, responded to this reviewResponded 1 week ago

Dear Karen L, Thanks for your positive feedback. We are happy you liked your stay so much. We would appreciate to welcome you soon and prove the excellence of your services. Sending you best wishes for a happy weekend from Hamburg!

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Reviewed 21 September 2018

When entering the hotel lobby at Kempinski Atlantic Hamburg you will immediately know that this is high class.
A very classic and high class hotel. The corridors and rooms are huge and very beautiful. I stayed in a Deluxe room which was large and the decoration very classic. The generel servicelevel from the staff was high. The breakfastbuffet was well prepared and with a wide selection of different courses.

  • Stayed: September 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank M-Nykjaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticKempinski, Leiter Öffentlichkeitsarbeit at Hotel Atlantic Kempinski Hamburg, responded to this reviewResponded 1 week ago

Many thanks, we appreciate the time you've taken to write about us and your stay. Hope to welcome you soon again and sending best wishes from the Hotel Atlantic Kempinski Hamburg!

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Reviewed 19 September 2018 via mobile

Location : the best next to train station and shopping area
Services : very nice and polite
Room & Comfort : very elegant and clean classic German transitional style bed and comforter and soft pillows
Food : only had morning buffet €35
Nice selection ! Limited ! save money go to train station area
Value : Try to book online in advance do not try book in Germany for example I booked at Expedia for $167 a night while in Germany was €305 a night

Stayed: September 2018, travelled as a couple
Thank Zaino M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticKempinski, Leiter Öffentlichkeitsarbeit at Hotel Atlantic Kempinski Hamburg, responded to this reviewResponded 1 week ago

Thanks for the review and feedback! Great that you liked it so much! Best wishes from our team!

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