Although the room was exceptionally large and we had a river facing view, which was nice, that’s about all I can say to encourage you to stay here.
At first I thought we’d been given a room for a disabled person as the bed was so low to the ground, but the bathroom was not suited to disabilities so it was just an exceptionally low bed, given that the average German man I’ve seen seem to be well over 6ft tall, even I am 5’7”, I found it uncomfortable to get in and out of.
The wifi in our room was pretty much non existent. You know how a wifi icon is rainbow shaped, our intermittent connectivity was the little dot at the bottom of the rainbow, if I stood right at the entrance door.
You have to ask to have your room cleaned and if you forgot, too bad. Our room wasn’t attended to the 3 nights we were there but I managed to get our bins emptied, once. There was a space for a fridge, but no fridge, no phone either to call reception to request room clean.
The bathroom, while nice, had the toilet paper holder right in the splash zone from the shower, so everyday we had wet toilet paper.
We didn’t eat at the hotel, breakfast was €25 each so we went to the street that is a 2 min walk away and has breakfast for €8.
The staff were all very pleasant.
All in all, there is nothing wrong with this hotel and Hamburg generally is not cheap, (we were hit with an unexpected city tax upon checkout, which we have not paid in any other German city), but I think for the price, things could have been better.
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