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George M
London, Canada

Good location and pleasant experience.

4.0 of 5 bubblesReviewed 8 Mar 2023
I arrived early evening, in the dark, luggage lost in transit.

I was given a room in the older section of the building, which was quite nice. Everything worked as it should and the bed delivered a good night's sleep.

Breakfast, although not usually included, was a great start to the day.

On the second day my luggage arrived and was put in storage - waiting for my return on a day of sightseeing.
Date of stay: February 2023
Room Tip: Room 45 had good proportions and was very quiet.
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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2 - 7 of 333 reviews
Reviewed 15 August 2022 via mobile

Really liked this place. Main building faces the water. There’s a courtyard in the back that faces onto a nice quiet street. Has parking for maybe ten cars, I think parking was €18 per night. Staff were nice. Place itself was charming and had good place-energy. Room was clean and nice. Also not very expensive. Next time we’re going to Hamburg I’m definitely going to see if this place is available.

Room tip: It’s fine but if you are a nervous driver, know there isn’t much clearance around the car when driving through gate to the little courtyard.
Date of stay: August 2022
Trip type: Travelled with family
1  Thank Gustav E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 July 2020

This is a hotel where most things work, but dont look for anything extra. There is no AC and during a very warm couple of days we experienced the rooms incredibly hot and they didnt have a fan to help us out.
Location is really good, walking distance to everything and amazing restaurants in the street right behind. Parking is also really good.

Date of stay: June 2020
    • Location
    • Cleanliness
    • Service
2  Thank esbech
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2020 via mobile

Had a great spacious room on 2nd floor overlooking the Alster and with a medieval bed and extra couch for extra guests. Quiet and clean. Crhistmas chocolates outside the door as a little surprise on the 24th. Very good breakfast. Kind and helpful staff all around.

Date of stay: December 2019
Trip type: Travelled with friends
Thank Kroglund
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
relexabellevue, Review Manager at relexa hotel Bellevue, responded to this reviewResponded 12 January 2020

Many thanks for taking the time to do a review. We are very pleased that you were so satisfied and are looking forward seeing you again. Greetings from Hamburg.

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Reviewed 1 December 2019

This hotel is in a beautiful setting next to the Alster. It is about 25 minutes walk from Hauptbanhof. You are a couple of minutes away from some great bars and restaurants, which are busy and really nice to visit.
The hotel staff are excellent: they are polite, knowledgeable, friendly and welcoming. They speak fluent English. I stayed on the ground floor. It wasn't loud and my sleep was not disturbed by the car park. The room was immaculately clean with good facilities: minibar, TV with loads of channels and a powerful, easy to use shower. There is plenty of room to work, if you need to. There are a couple of ways to walk into town and it is a very pretty walk.
I thought the hotel was good value and would be happy to stay here again because the local facilities are great, without the hurly-burly of the City Centre.

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
Thank headbeeguy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
relexabellevue, Review Manager at relexa hotel Bellevue, responded to this reviewResponded 3 December 2019

Dear Guest, many thanks for your feedback.
We are pleased that you enjoyed your stay with us and are looking forward seeing you again.
Best regards, Franziska Tornow / Review Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2019 via mobile

One night here in a single room (51) it was a lovely room, facilities were decent, the staff were very friendly and helpful taking my bag off me at 10.30am.
The only downside was the pillow, absolutely dreadful, how a human being can get a good sleep lying on those pillows is beyond me.

Date of stay: October 2019
Trip type: Travelled solo
1  Thank Sweatman08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
relexabellevue, Review Manager at relexa hotel Bellevue, responded to this reviewResponded 2 November 2019

Dear Guest, many thanks for your feedback.
We are pleased that you enjoyed your stay with us, but we are sorry for the pillow also.
Next time please contact us directly so that we can choose the right pillow for you from our large selection.
Looking forward seeing you again.
Best regards, Franziska Tornow / Review Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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