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paul s
Birmingham, United Kingdom

excellent

5.0 of 5 bubblesReviewed 2 Jan 2019via mobile
Really nice cozy and clean room. Lovely view, even had a pair of binoculars on the window sill. Excellent customer service front desk printed off my boarding passes without charging me. also they lent us some umbrellas when it was chucking it down.
Date of stay: December 2018
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
relexabellevue, Review Manager at relexa hotel Bellevue, responded to this review
Responded 6 Feb 2019
Many thanks for your outstanding feedback.
We are pleased that you enjoyed your stay with us and are looking forward seeing you again.
Best regards, Franziska Noeckel / Review Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (334)
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12 - 17 of 334 reviews
Reviewed 8 October 2018 via mobile

In a fantastic location at a great price. The hotel staff could not have been more helpful. Very cosy room for one person and very quiet. Located directly opposite a beautiful lake and a short stroll to the bus stop and lots of nice eateries.
The only negative was the pillow, somewhat lacking in stuffing.

Date of stay: October 2018
Trip type: Travelled with friends
1  Thank Michelle H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
relexabellevue, Review Manager at relexa hotel Bellevue, responded to this reviewResponded 14 October 2018

Dear Michelle, many thanks for your feedback.
We are pleased that you enjoyed your stay with us and are looking forward seeing you again.
Best regards, Franziska Noeckel / Review Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2018 via mobile

A great location , with the lake on one side and the cool area of St Georg on the other means this is great for location. The main rail station within walking distance is another bonus. The room we had was spacious and clean and staff were polite and attentive throughout our stay. Would recommend and will probably stay here again.

Date of stay: July 2018
Trip type: Travelled as a couple
2  Thank Flyboy7225
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
relexabellevue, Review Manager at relexa hotel Bellevue, responded to this reviewResponded 25 July 2018

Dear Guest, many thanks for your feedback.
We are pleased that you enjoyed your stay with us and are looking forward seeing you again.
Best regards, Franziska Noeckel / Review Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

The room was clean, but slightly worn; the view out over the lake made up for that—despite the presence of a busy (and noisy) street in between. Parking is only available for a charge, and it’s not at all easy to find—if you’re driving, you might prefer a more accessible location. The staff was friendly and helpful. Breakfast is available for a charge. No A/C.

Date of stay: June 2018
Trip type: Travelled solo
2  Thank J1646QQtimm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
relexabellevue, Review Manager at relexa hotel Bellevue, responded to this reviewResponded 25 July 2018

Dear Timothy, many thanks for your feedback.
We are pleased that you enjoyed your stay with us and are looking forward seeing you again.
Best regards, Franziska Noeckel / Review Manager


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Reviewed 11 June 2018

This is a very rustic and historic hotel on the Alster not too far from the Kennedy bridge and with the bar and restaurant section of St. Georg just behind it. It is about 15 minutes walk from the central train station, but there is no public transport (at least none I could see) very near it.

My room seemed ancient. I have no idea when the building was constructed (1800‘s?) but the floor seemed original. It creaked with every step and I felt very sorry for the people below me, especially after getting in quite late one night.

The room looked over the Alster (well mostly over trees in front of the Alster) and the windows were really well soundproofed - the street between the hotel and the Alster is very busy, but it wasn‘t a problem. What was a problem was the lack of A/C, so unless the room service shut the drapes against the afternoon sun (they didn‘t!) it was baking. The windows had insect screening, so getting fresh air in wasn’t a problem - just not over night.

Breakfast was quite good but extremely full on both days - on the first day my colleague and I actually had to request for a second dining room to be opened, as the regular one was overfilled with guests.

All in all, I felt the price of the room was too high for what you get (around 160€ per night).

Room tip: Rooms to back likely less noisy, but windows keep street noise low.
Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank HDBGermany
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
relexabellevue, Review Manager at relexa hotel Bellevue, responded to this reviewResponded 19 June 2018

Dear Guest, many thanks for your feedback.
We are pleased that you enjoyed your stay with us.
First there is a bus stop on the backside of the hotel, 2 minutes walking distance.
Bus Nr. 6 runs frequently to the central train station within 2 stops.
The building was constructed in 1880 and it is a hotel since 1950.
The original wooden floor is a component of the historic building and its creeking belongs to the special atmosphere in this old house.
Unfortunately none of our rooms provides air condition. Maybe you try a room to our quite backyard next time, so that you can sleep while the window is open.
We are looking forward seeing you again.
Best regards, Franziska Noeckel / Review Manager

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Reviewed 9 April 2018 via mobile

Highly recommended hotel. Location is fantastic, our room was over looking the beautiful lake Alster. A few steps from the city centre. The room was very spacious for a triple room with a double sofa bed, and clean. We enjoyed a lovely enormous window which gave a lot of light. Hotel management and staff were very professionally nice and helpful. They saw to all our requests without hesitation. They also surprised me with a lovely birthday cake for my birthday. Will definitely stay there when visiting Hamburg. For the sailors they ll definitely enjoy the sailing going on the lake from the comfort of the room. Well done.

Date of stay: April 2018
Trip type: Travelled with family
1  Thank nadianne a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
relexabellevue, Review Manager at relexa hotel Bellevue, responded to this reviewResponded 13 April 2018

Dear Nadianne, many thanks for your outstanding feedback.
We are pleased that you enjoyed your stay with us and are looking forward seeing you again.
Best regards, Franziska Noeckel / Review Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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