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All reviews christmas shop the main square perfect location historic hotel no air conditioning middle ages city hall room was large hotel entrance old world the hotel staff antique furniture breakfast buffet night watchman tour tauber valley rental car rothenburg odt
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Reviewed 10 September 2018 via mobile

Hotel Eisenhut is a fantastic hotel with a dated theme that goes very well with the medieval old town of Rothenburg. Located right next to the market place (marketplatz?), it's easy to explore the old town from here. Since we only stayed for a night, we didn't try the food at the hotel.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank rafeymaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2018 via mobile

Staff is professional with good service as expected. Most attendants spoke English (an unexpected plus) and if they didn’t, they cheerfully found someone to help.

Our room was comfortable with plenty of space.

The rooms are nicely well preserved/restored from the 1600’s.

The bathrooms are dated, and not in a historic way, more like 1960’s and I’ll call it quaint and certainly from another era (pre mid century modern?). Clean and in good shape for the age.

Pros:
Location is the best
Service is pleasant and professional
Building is wonderfully historic
Internet was included and reliable
Rooms and guest areas are clean
Provided soap, shampoo, and hair dryer
Easy access to upper rooms via open stairs (elevator works well too)

Cons:
Room appointments and furnishings are woefully out of date
Bathrooms are from a bygone era (and not an historic one)
Internet was very slow (reliably slow)

Advice/guidance:
It’s a small tourist town so, just like in the States, there’s no Four Seasons option. If your looking for a spa/luxury or business class hotel, make Rothenburg a day trip. You’ll miss out on quite a bit, but if the hotel experience is what you value, don’t stay in any small town...anywhere, ever.

Get a room with a view over the Tauber river. They are quieter than the street side and it’s an amazing view.

The beds are firm (hard). That’s a European thing though...oh and they are separate (twin) mattresses. Even 5 star hotels usually have the twin mattress king setup...that’s a European thing too.

If you have more than two devices or need more internet time, just ask the front desk and they will happily generate more access codes for you.

Reserve valet parking, it’s worth it. The streets are unusually wide for Europe/Germany but they’re overrun with tourists and parking is scarce. Be prepared to wait 30+ min for your car but then you won’t need it because the location is so central.

The hotel restaurant is one of the best in town. Again, top chefs aren’t lining up to work in small tourist towns anywhere in the world, just enjoy what’s offered.

Download Rick Steve’s FREE town walk audio tour. It’s one of his best and does a great job.

Also, catch the night watchman tour (at or around 8:00 every night). It’s 8 euro pp, collected on an honor system at end of tour. Groups are usually 30-50 ppl. but we had about 100 on ours and we could still hear him and experience the fun.

Generally, be aware of the practice of restaurants rounding up your bill to the next euro. Rothenburg is rotten with this practice. One great clue is when your bill is in even euro. When they do this I never leave an additional gratuity, (which is usually 5% - 15% for me). I think most folks round up to the next euro or add one and round up but don’t add anything when they round up for you.

Leave 3 or 4 euro per day for housekeeping staff if room is clean. I left 4 euro per day at Eisenhut, despite the outdated elements because our room was clean. 3/day would have been appropriate as well.

Tip of the day: return your plastic bottles for the deposit. We buy 6 packs of water. All retailers, that sell bottled water, must pay the deposit. Chain stores (EDEKA, Lidle, Aldi, etc) have machines that accept them so each new 6 pack only costs around one euro after return credit!

Date of stay: August 2018
Trip type: Travelled as a couple
2  Thank BrewsterPug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

As the title of this review states- I am beyond upset and frustrated with this hotel- but beyond that I’m upset with my tour operator (Disney) for ever deciding to put a hotel like this into a very high end and pricey guided tour vacation.

This hotel is not charming, quaint, or a ‘throw back’ to golden era. It is old, worn, threadbare, musty, tired, and if those words don’t accurately summarize it I’ll end with this- it is unacceptable.
When we checked in we were initially assigned a room (228) that had a bed which looked like something out of a doll house from 1950. It was green with pink trim and only a few inches off the ground. The wallpaper was at least 30 years old and had a bizarre layer of plastic halfway up the wall that ran horizontally on some walls. The bathroom was tiny and beyond outdated. I was appalled at the room and immediately asked to be moved.

We were moved to room 102 which- while larger in size- is just as hideous. These rooms are literally frozen in time from the 50’s. There is a bizarre white metal cage like structure separating the bed from a sitting area. The furniture is worn and looks like it may just give up and crumble to the floor under the weight of its old age.

There is a “mini-bar” in a locked cabinet that must be about 30 years old. In the entry way there is a white ikea-style melamine cupboard that is scuffed on all shelves and beaten to what should have been its retirement about 25 years ago.
I’m honestly beside myself with frustration and disappointment. We will be checking out of what should have been a 2 night stay tomorrow. That’s correct- I’m going to leave my tour group which I already paid thousands of dollars for to check out of this nightmare and pay (again) stay at another hotel down the street until we move on to the next city of our tour.
Be warned- this hotel is more of a hostel than a 4 star hotel.

Date of stay: August 2018
Trip type: Travelled as a couple
2  Thank MakaiLuxuryTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2018

Pro:
Rothenburg is a beautiful medieval city and this hotel is conveniently placed near the city center and the beautiful castle garden. The hotel itself is filled with historic decorations and furniture, which basically turns it into a small museum. Because of this, we loved exploring the hallways and public rooms. We were also pleasantly surprised by the fact that this hotel comes with a terrace with an amazing view. (Rothenburg is located on a hill) If visiting, one should definitely have a drink there. =) The staff was extremely helpful in helping us with parking matters in this -very- touristic city, and also offered daily parking tickets that were cheaper than the parking machines outside. Awesome!

Con:
The room itself was comfortable enough, but could use some extra decorations and a paint job. Compared to the rest of the hotel the room felt out of style. A bit empty/sober even. It's no biggie, but I would recommend to look into it. =) (check rhe added photo's to see the difference in style)

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank xandrianan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2018

Rothenburg is an amazing place - must be seen to be believed! This hotel is perfect, right near the center of town, walk to everything. Very helpful staff. The Night watchman tour starts just steps away! We also ate in the restaurant, that was amazing also!

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Susanbunny_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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