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Er1nye5
Basingstoke, United Kingdom

Clean, but...

3.0 of 5 bubblesReviewed 27 Sept 2023via mobile
First off room was clean but bed left my back & neck in pain. Staff were abrupt bordering on rude. Wifi was rubbish to the point of non existent. Close to the motorway but beyond a single night stay at the last minute after a day driving, not likely to recommend.
Date of stay: September 2023
Room Tip: Spa is purely pool, sauna & steam room. Not treatments.
Trip type: Travelled as a couple
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2 - 7 of 277 reviews
Reviewed 4 August 2022 via mobile

If you have a long travel and this hotel is good opportunity to cut your trip in half. The hotel is located near the highway with a free parking. The rooms are clean, the staff is welcoming and the restaurant is nice but a bit expensive. For the breakfast a bit more choice of savory would be nice as well as better table placement to avoid crowds. If you have time a pool and a spa are available. A good experience, if you have a long trip ahead.

Date of stay: August 2022
Trip type: Travelled with family
Thank mithrandir2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2022 via mobile

Room was basic and mattress ok. Pillow was of no use whatsoever. Nothing in it and only one. Very inconsiderate delivery driver parked his lorry outside our window with fridge running at 6am. You can turn the fridge off when making deliveries!

Restaurant was ridiculous. Waited 30 minutes for someone to take drinks order when not particularly busy. When we asked staff to take order, we were just ignored. Several times this happened. This continued though out the night. Got the impression they didn’t like people from the UK as the locals were getting prompt service. Should have gone to Burger King next door. Wouldn’t recommend

Room tip: Not too bad if you don’t want to eat there.
Date of stay: May 2022
Trip type: Travelled as a couple
1  Thank davebS4345BK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2021 via mobile

The rooms are nice and clean. There is a choice you have to make, depends on the room you are in: if you open the window, there will be too much noise for a sound sleep, if you shut it there is no air…
The hotel has a very large restaurant, where you can choose to be inside or outside. The two vegan dishes are quite good. Very nice and helpful personnel.

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank Joshua E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 February 2020 via mobile

Very near the autobahn about an hour north of Munich. You can turn up any time (e.g. 0130hrs). Very reasonable priced with a good breakfast. Only issue I am 193cms tall and the bed was a bit short; however the room was clean and comfortable. Will certainly use again.

Date of stay: February 2020
Trip type: Travelled with family
1  Thank RupertN45
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2019 via mobile

Well this was as an option to stop and get a rest - found the hotel from the highway .
Price - acceptable
Rooms - not the best cleaned
Restaurant - average
Situation - easy to get in and get out close to the highway and to the city - closest city is Ulm
- Pros - huge parking , easy access , restaurant and gas station in the complex, pets friendly (6E) per night .
Cons - not sure how secured it is as no body checked my ID just filled in the paper and that’s it , lots of trucks around stoping , very noisy as the restaurant is working all night .
If you are in a need you can use it .
I payed a 77 E rate for a double room for 2 adults + 6 E for a dog

Date of stay: February 2019
Trip type: Travelled with family
Thank illiantk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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