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Joey B
Hoogvliet, The Netherlands

Nice and clean hotel, very poor parking garage.

4.0 of 5 bubblesReviewed 4 Jul 2024
The room and breakfast is good. The location is a bit poor if you want to visit the old city by foot. The parking garage is horrible! Almost all lighting is broken. It is very dusty and a lot of garbage, empty bottles and cigarette butts. Broken down cars parked over there for years. Not a pleasent place to park your expensive car there. If you charge 20 euro per night of parking you should keep it neat and thighty! Now it is a junkyard for junkies.
Date of stay: July 2024
Room Tip: Don't use their parking garage, it is dark, dirty, full of garbage, broken down cars, almost all...
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Dennis Cetinkaya, Guest Services / Front Office at Jaz in the City Stuttgart, responded to this review
Responded 7 Aug 2024
Hallo,

vielen Dank für euer Feedback. Es tut mir leid zu hören, dass ihr mit dem Parkhaus so unzufrieden wart. Das klingt nach einem ernsten Problem, und ich werde euer Feedback definitiv weitergeben, damit sich dort etwas ändert.

Es freut mich jedoch, dass euch das Hotelzimmer und das Frühstück gefallen haben. Auch wenn die Lage für einen Fußweg in die Altstadt nicht ideal war, hoffe ich, dass ihr ansonsten einen angenehmen Aufenthalt hattet.

Nochmals danke für eure ehrliche Rückmeldung, und ich hoffe, dass euer nächster Aufenthalt angenehmer verläuft.

Mit Jazy Grüßen

Dennis Cetinkaya
Front Office Manager a.k.a. The Chief Guest Entertainer
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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2 - 7 of 275 reviews
Reviewed 4 July 2024

Hotel excellent, fun, funky. Great staff. Wolfgram Restaurant on top floor is a disaster. Avoid at all costs. We had to leave after 20 minutes of waiting for 2 drinks. But hotel staff and hotel accommodations were absolutely great. We would stay there or one of their operations in other cities.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 304gilk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dennis Cetinkaya, Guest Services / Front Office at Jaz in the City Stuttgart, responded to this reviewResponded 7 August 2024
Google Translation

Hallo,

vielen Dank für eure Rückmeldung. Es freut mich sehr zu hören, dass euch das Hotel und das Personal so gut gefallen haben. Es ist großartig, dass ihr die Atmosphäre und den Service im Hotel als „lustig“ und „funky“ empfindet!

Es tut mir jedoch leid, dass ihr beim Besuch der Wolfgram Bar eine so schlechte Erfahrung gemacht habt. Das klingt nach einem enttäuschenden Erlebnis, und ich werde euer Feedback an das Management weiterleiten, damit dort Verbesserungen vorgenommen werden können.

Trotz dieser negativen Erfahrung hoffe ich, dass ihr insgesamt einen angenehmen Aufenthalt hattet und wir euch bald wieder in einem unserer Hotels begrüßen dürfen.

Mit Jazy Grüßen

Dennis Cetinkaya
Front Office Manager a.k.a. The Chief Guest Entertainer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2024 via mobile

Fantastic hotel with very friendly staff. It has a nice rooftop bar and the rooms are very clean, spacious, modern and importantly for us quiet with a comfy bed. I’d have no hesitation staying here again if we visit Stuttgart. It’s about a ten minute walk to the city centre and train station but it’s a very easy stroll

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Bonnyscotlandx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dennis Cetinkaya, Guest Services / Front Office at Jaz in the City Stuttgart, responded to this reviewResponded 7 August 2024
Google Translation

Hallo,

vielen Dank für die wunderbare Rückmeldung! Es freut mich sehr zu hören, dass euch das Hotel so gut gefallen hat. Die moderne Ausstattung, die Sauberkeit der Zimmer und das freundliche Personal sind für uns wirklich wichtig, und es ist toll zu wissen, dass ihr das zu schätzen wisst.

Es klingt auch nach einer tollen Erfahrung, die Rooftop Bar zu genießen und einen entspannten Spaziergang ins Stadtzentrum zu machen. Ich freue mich, dass ihr den Aufenthalt so angenehm fandet und gerne wiederkommen würdet.

Wir freuen uns schon auf euren nächsten Besuch in Stuttgart!

Mit Jazy Grüßen

Dennis Cetinkaya
Front Office Manager a.k.a. The Chief Guest Entertainer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2023 via mobile

Perfect location as is really close to town and is surroundedby cafes. Spacious room. Bathroom was spacious with a nice electric shower. The hotel has a really nice roof terrace. Staff was friendly and very clear when in need of directions.

Date of stay: October 2023
Trip type: Travelled with family
Thank 28cgm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dennis Cetinkaya, Gästeservice/Empfang at Jaz in the City Stuttgart, responded to this reviewResponded 26 October 2023

Hello, what a great feedback! We are really happy that you appreciate the perfect location of our hotel and the friendliness of our team. That's right, our goal is to provide a special experience for every guest and it sounds like we made your stay a special one. Glad you were able to enjoy our spacious rooms and rooftop terrace as well. We hope you'll come back soon for more memorable moments with us.

With jazy regards I Dennis Cetinkaya I Jaz in the City Stuttgart

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Reviewed 16 October 2023

Nice modern hotel even if it’s one of these hotels with no face to remember. Neighborhood with Milano shopping mall is during the day worth a visit otherwise it’s an dead end and you have to take the public transport to find some decent place in the City. This isn’t complicated because one step from the hotel to the platform makes it easy to come and go. Comfortable bed and room size ok, nice bar on the top.

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Thomas K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Catherine Wright, Gästeservice/Empfang at Jaz in the City Stuttgart, responded to this reviewResponded 18 October 2023

Hello, we are glad to hear that you enjoyed our modern design and the comfort of our hotel. It's great to know that you appreciated the location close to the Milano shopping center and the easy access to public transportation. We hope your next stay with us will be even more pleasant and memorable. Until then!

With jazy greetings
Dennis Cetinkaya
Front Office Manager a.k.a. The Chief Guest Entertainer

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Reviewed 7 August 2023

The room was quite nice and big although not quite as shown on the website, no yoga mat was on the room and the bathroom door couldn't be completely closed. I really enjoyed the tea Selection in the room and the bed was quite comfortable. I didn't have a chance to use the wellness area but it looked quite good set up and well as took a peak into the terrace/bar and looked very stylish. I didn't get the breakfast because even for a Buffett 25 EUR seemed excessive. Upon arrival the didn't have enough parking space and to get one was a nightmare, no information was gien over the phone since they are cpounting on parking infront of te hotel to do the check in and give information but it can be full like was my case and there is nowhere else to park on the side the police asked me to move because it was a walking area. Then I procedded to park in the mall next to the Hotel and to my surprise from Sunday to Saturday many of the areas are closed so I had to go back and move the car to leave the card one night. AT least they have a Hotel discount 25 EUR per night, not the cheapeast too.

Room tip: Go the Wellness early because it gets full.
Date of stay: August 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank ammal d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Catherine Wright, Guest Services / Front Office at Jaz in the City Stuttgart, responded to this reviewResponded 30 August 2023

Hey there,

Super stoked you enjoyed the fashionable vibes and found the room comfy, especially the tea selection! Sorry about the missing yoga mat and the bathroom door issue - we'll make sure to pass this on to our maintenance team.

Our wellness area and terrace always love having guests, so do try them out next time. We totally get your point about the breakfast and parking. We always strive to provide the best experience to our guests and your feedback helps us do just that.

Do remember, the Jaz in the City Stuttgart is always here to welcome you back for another jazzy stay. Rock on!

Jazy greetings,
Dennis Cetinkaya
Front Office Manager a.k.a. The Chief Guest Entertainer

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