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Reviewed 11 September 2016 via mobile

Popped in for a beer on our shore visit on a tui cruise. Good cold beer the good we saw at people's tables looked amazing. Toilets very very clean. Only lost 1 point as service to get a drink a bit slow but this place is fine with good views of the sea front. May stay here if prices right aa we are returning to this area for a short stay

Date of stay: September 2016
Trip type: Travelled as a couple
Thank Vinney2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2016

The hotel is right opposite the beach on the boulevard. Whilst it is an older style hotel we found it very comfortable, and close to the centre of town. There is a night market on Friday and Saturday nights on the beach boardwalk.
The town has lots of restaurants and reasonable shopping.
The restaurant is excellent with some great meals on a reasonable menu that appears to change daily. Staff are excellent and some speak English very well.
The outdoor area of the restaurant is a great place to have a drink as well as lunch & dinner.
The only item that lets the hotel down is breakfast - it is a continental that leaves a bit to be desired in our opinion.
Other tan that, highly recommend the hotel.

Room tip: no parking at the hotel, just down the road in a public car park that is easily accessible
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 800Mobile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Excelsior83700, Responsable réception at Hotel Excelsior, responded to this reviewResponded 1 September 2016

Dear guest,
Thanks for sharing your feedback about your recent stay at the Excelsior.
Be sure your comment is really appreciated and we will do our best in order to progress in terms of breakfast quality...
Looking forward to welcoming you soon, best regards
Carinne

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Reviewed 9 August 2016 via mobile

This is a two star hotel with perfect location. The rooms are small small small.!two normal people can hardly not stay in the same room with one each suitcase. We payed extra for sea wiev but it was with a mirror:-)
Breakfast is Moore of a joke, don't eat here go out instead!

Date of stay: August 2016
Trip type: Travelled as a couple
Thank tottelisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Excelsior83700, Responsable réception at Hotel Excelsior, responded to this reviewResponded 31 August 2016

Dear "Tottellisa",
Thanks for sharing your impression about your recent stay at the Excelsior.
We are really sorry to be informed you were disappointed by your room and breakfast; we will do our best to give you another room, a bigger one, for your next visit (if we are enough lucky to see you again!) and to improve our breakfast service.
With all our best regards,

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Reviewed 7 July 2016

Just returned from a weeks holiday at the Excelsior. Although we booked with Holidays by Rail, the company fulfilling the holiday was Diamond Rail. All the transfers were smooth with no problems. The Hotel is located in a perfect position for anybody travelling by rail, five minutes walk from the Railway Station and situated on the main promenade. The hotel is in the traditional style, very clean and comfortable. We had room 107 which has a corner view of the sea. The staff were all very welcoming and helpful, the reception staff able to help with any enquiries. The meals were very good and varied. A super holiday, excellent value for money. Thank you Diamond Rail and all the staff at the Excelsior. We hope to see you again.

Date of stay: June 2016
1  Thank KentishMaid2149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Excelsior83700, Responsable réception at Hotel Excelsior, responded to this reviewResponded 19 July 2016

Thanks to you dear "KentishMaid2149"!
Your positive comments is our reward...
See you soon, with a group or individually
Best wishes
Carinne

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Reviewed 7 July 2016

Spent a week at this hotel with Diamond Rail holidays. Lovely room, excellent service and food. Receptionists very helpful, one is English. Very well positioned right on the promenade, within easy walking distance of many bars, excellent market on a Sunday. Lovely toiletries in the bathroom. Small wardrobe for two people, but adequate for one. Rooms very quiet. Free WiFi. We ate as a group but service was very good. Could have done with side plates for the rolls. All in all an excellent holiday

Date of stay: July 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lasty65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Excelsior83700, Responsable réception at Hotel Excelsior, responded to this reviewResponded 19 July 2016

Dear "Lasty65",
Many thanks for sharing your feedback; the whole staff are glad to be informed about your lovely stay.
Hope to welcoming you again soon!
Best regards
Carinne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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