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Appart'City Aix en Provence - La Duranne
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Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of US$419/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (133)
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1 - 6 of 133 reviews
Reviewed 10 August 2017

Very rude manager, wifi not working, terrasse not cleaned, ants in the apartment, no cover for the bed so we were cold and uncomfortable. Shower curtain filthy. Changed the gate code without notification so we were trapped outside one evening. But mostly, very rude manager. That woman really should not be working in a job that means talking to people.

  • Stayed: August 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank ScullyA13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 August 2017

Hello Sir,

We are very surprised of your return because have no memory of our meeting, I am the manager of the residence and I did not meet to you during your stay, very certainly did not cross but I remember not having had a conversation with you.

I am vraiement saddened that your stay does not pass as you hoped for it and I ask you to receive all our excuses.

Sincerely.

Corinne. Direction (the true!)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2016

The personnel are friendly and the breakfast is good. However, the rooms are not well cleaned and the maintenance of the air conditioning has been poor. I was sneezing the whole week until I found out it was caused by the very dirty filters of the air conditioning, which by the amount of accumulated dust had not been washed for a long time. This is unacceptable and a risk for your health.

  • Stayed: December 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank eco2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direction_Department, La Direction at Appart'City Aix en Provence - La Duranne, responded to this reviewResponded 6 February 2017

Dear Guest,
Thank you for taking the time to share your impressions.
We pay special attention to our clients’ remarks, as they constantly help us.
Please accept our sincere apologies concerning the cleaning issue. About the problem of the air conditioning, we have planned a full cleaning of our air conditioning filters with an expert company.
In addition, we would like to let you know that we have a meeting with our team to improve cleanliness of our establishment.
We hope to see you again soon in one of Appart’City group apart-hotels.
Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2015 via mobile

Very close to Aix en Provence 10 min by car, confortable and silent. Only issue not perfectly clean.
Receptionist very friendly. Kitchen without microwave. WiFi available for 1 euro per day. Fantastic back garden to have a meal outside.

Stayed: July 2015, travelled with family
Thank Paolo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2015 via mobile

Honestly, why do these guys have to build apartments that turn like €&@%$ only a few months after being built?
The staff is friendly and the location is OK, so that's why it gets 2 stars but the bed is stiff, the shower is ridiculous and the room is so small that even with a tiny table for the kitchen (which can barely fit one plate) you still have to work hard to get around the bed ...
I have stayed at a few Appart city hotels and they are just as bad ... But for half the price ...

Stayed: March 2015, travelled on business
1  Thank Steph_3806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2015

Apartment - nothing special, but clean and with kitchen. Just surprised that there is not wine corkscrew in the apartment. Good for travelers because it is located near Marseille Airport and Aix-en-Provence.

  • Stayed: June 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Dalmik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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