The hotel was clean, quiet, friendly staff, close to train and a fair price. We had arrived early so we had requested to check-in early at the front desk. The receptionist checked on the room and let us into our room a few hours early!
Dear noem1mol,
Thank you so much for your kind words and for sharing your experience with us!
We are delighted to hear that you enjoyed your stay at Piapia and that our staff was able to accommodate your early check-in request. It's wonderful to know that everything went well and that you were pleased with the service.
We look forward to welcoming you back for another great stay in the future!
Kind regards,
PiaPia Team
good experience overall, but the sink was clogged for most of the accommodation and no one fixed it...
Dear Bucaresr,
We are really sorry for the inconvenient, we would love to welcome you again and offer a better experience as your comfort is our concern and we do our best to offer the best customer experience.
Thank you for your feedback !
Fatima and the PiaPia team
The accommodation was near my office and from that location I can go easier to metro. The place is clean and quiet, the rooms are a little bit smaller, and there are not refrigerator in the room.
Dear Florina Alexandra,
Thank you for your feedback. We're glad to hear that our location near your office and the metro station made your commute easier. We're also pleased that you found our place clean and quiet. Regarding the room size and the absence of a refrigerator, we appreciate your comments. We're constantly looking for ways to improve our guests' experience, and your feedback will help us in this regard.
We hope to have the opportunity to welcome you back in the future!
Fatima and the PiaPia team
We appreciated the modern and family friendly concept. A hotel with playroom surely is a rare find. On top of that the location was convenient for us to spend some days in the city center as well as commuting to Disneyland. Highly recommend.
Dear Annikab,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you appreciated our modern and family-friendly concept. Our playroom is indeed a unique feature, and we're delighted that it added to your overall experience. It's fantastic to know that our location was convenient for both exploring the city center and visiting Disneyland.
We are really glad to hear that you enjoyed your stay and thank you for your recommendation it really means a lot to us, and we truly appreciate it. We look forward to welcoming you and your family back for another wonderful stay in the future!
Fatima and the PiaPia team
Lovely hotel, tastefully decorated, friendly staff, clean and welcoming. Lovely continental breakfast and free coffee/water etc.
Only gripe, our room bizzarely had absolutely no storage at all; no wardrobe, drawers or surfaces ... it was literally a case of living out of your bag on the floor.
Also, the lighting in the room was very dim.... Great for romance, not so great for putting on make up or doing your hair!!
Not a major issue for many, but if I'd have been there for more than two nights I'd have been a little peeved.
Thank you for your lovely feedback. We are delighted to hear that you enjoyed our tasteful decor, friendly staff, and clean, welcoming environment. It's great to know you appreciated the continental breakfast and the free coffee and water.
We acknowledge your comments regarding the lack of storage and the dim lighting in your room. Your feedback is valuable to us, and we will consider these aspects for future improvements.
Fatima and the Piapia team
Merci pour votre retour positif. Nous sommes ravis d'apprendre que vous avez apprécié notre décoration soignée, notre personnel amical et l'atmosphère propre et accueillante. Nous sommes heureux que vous ayez aimé le petit déjeuner continental ainsi que le café et l'eau gratuits.
Nous prenons en compte vos remarques concernant le manque de rangement et l'éclairage tamisé dans votre chambre. Vos commentaires sont précieux pour nous et nous réfléchirons à ces aspects pour de futures améliorations.
Nous espérons avoir le plaisir de vous accueillir à nouveau pour une expérience encore meilleure la prochaine fois.
Fatima et l'équipe Piapia
