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Very clean room and common area. Staff was very friendly and informative. The room was more well equipped than expected. Nice boutique hotel to stay at, especially if you need to be close to the train station.
Date of stay: June 2024
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Fabienne ARDOUIN, Propriétaire at Hotel Helussi, responded to this review
Responded 11 Aug 2024
Dear Guest, We thank you very much for your kind words and for your review. We try to help as much as possible our guests for everything they need and to provide the necessary to make their stay in Paris a unique experience. We hope to welcome you again very soon ! Best regards, Valeria
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very welcoming personnel and very nicely decorated, clean and recently renovated rooms, apart from the safe which did not work everything was fine. the hotel's location is also perfect close to various public transports.
Date of stay: June 2024
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Fabienne ARDOUIN, Propriétaire at Hotel Helussi, responded to this reviewResponded 11 August 2024
Dear Luigi Mario, We thank you for you great review and for taking the time to share your experience with others. We are glad to read that you appreciated the renovated room and the decoration. Again, we would like to deeply apologize for the disturbance of the safe, we took note of this and we will make sure it does not happen again. We hope to welcome you again to Paris ! Best regards, Valeria
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Excellent hotel, location. The staff was great and very helpful. Room was up to the standard. Thanks
Date of stay: May 2024
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Fabienne ARDOUIN, Propriétaire at Hotel Helussi, responded to this reviewResponded 3 June 2024
Dear guest,
Let me thank you first for taking the time to share your experience in our hotel with others.
We thank you for you great review. We are pleased to read that you appreciated the room and the staff, we are indeed always ready to provide to our guests the best experience from the moment they pass the door until the moment they leave the hotel.
We hope to welcome you again to Paris.
Best regards,
Valeria
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The staff could not have been more helpful — coffee on arrival, cheerful and professional throughout. Spotlessly clean with coffee machine in the room and quality toiletries. Perfectly positioned between the two main stations and with a metro station at the end of the road. A gem of a hotel.
Date of stay: April 2024
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Fabienne ARDOUIN, Propriétaire at Hotel Helussi, responded to this reviewResponded 7 May 2024
Dear guest,
What a great recognition you gave us in your review. Many thanks for taking the time to do it.
We are very proud to know we have made your stay the most enjoyable as possible.
Our most important goal is to facilitate your stay so you can better appreciate your visit in Paris.
We hope to welcome you again very soon.
Best regards,
Valeria
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The staff is very friendly and the convenient location to explore surrounding either by bus or metro.
Date of stay: April 2024
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Fabienne ARDOUIN, Propriétaire at Hotel Helussi, responded to this reviewResponded 7 May 2024
Dear guest,
We thank you for taking the time to share your stay in our hotel with others.
Thank you for your feedback on our staff, we do our best in assisting our guests.
We are pleased to hear that you found our location convenient to explore Paris.
We hope to welcome you to Paris again very soon.
Best regards,
Valeria Hôtel Helussi
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The hotel was clean and within walking distance to Montmartre, restaurants, and Galleries LaFayette. The staff was super friendly with special recognition to Emmanuel who provided us with excellent recommendations and assistance getting around. Highly recommend this boutique hotel.
Date of stay: March 2024
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Fabienne ARDOUIN, Propriétaire at Hotel Helussi, responded to this reviewResponded 7 May 2024
Dear guest,
Thank you for taking the time to share your experience on Tripadvisor after your stay.
We are deeply touched by your feedback.
We try to help as much as possible our guests with everything they need to make their stay in Paris a unique experience.
We hope to welcome you again very soon.
Best regards,
Valeria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC