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Absolutely Terrible

1.0 of 5 bubblesReviewed 17 Feb 2024via mobile
ATROCIOUS. I called the receptionist (Nader), a few days before arrival (in perfect French) to explain about one of our guests in two rooms arriving earlier than us. His response, in French: “yes but what is your question”. Perfect example of Parisian hostility versus hospitality. Next: our guest arrives at 1600, is not allowed into her room even though it was past check-in time, and her room isn’t “ready” says “Nader” with no apology. Our guest leaves her luggage with the hotel and they send her luggage to the wrong room!!!!! Again, no apology but only Parisian arrogance. Beautiful city, horrible customer service unless you pay for the George V hotel. Please do not ever step foot in this terrible tourist trap of Paris - and certainly not the Kipling Hotel - unless you have no expectation of service or you are wealthy enough to buy courtesy.
Date of stay: February 2024
Trip type: Travelled as a couple
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All reviews moulin rouge balcony room rooms are small sacre coeur reception area the breakfast area would definitely stay here again minute walk long weekend bed was very comfortable charming hotel blanche metro wardrobe boutique neighborhood cafes
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5 - 10 of 842 reviews
Reviewed 8 February 2024

It is a nice looking hotel and very conveniently located. Good for travellers who come in from Gare du Nord! The Parisian man who greeted me for check-in was very interesting and hearing him explain the amenities of the hotel in his Paris accent was a highlight. The rooms were comfortable. I did not get a balcony, which would have been epic. The location is great! Lots of bars around and good food! Breakfast was continental. I personally am not a fan of continental breakfast! Which continent is my question!? But the croissants were fresh!

Each room had a Nespresso machine, which is a delight!

The shower was excellent. The water pressure was a surprise and it soaked the bathroom and hallway floor. Maybe Poseidon was mad that day at me like he was with Oddyseus! They have this towel heater in the bathroom which is a French thing. I inquired with the receptionist and couldn't believe I never seen one in my life! It makes the bathroom warm! Which is good, especially on a cold winter day!

I have two complaints. The elevator was always blocked with vacuum cleaners multiple times to transport towels. But stairs are good for the heart, maybe they were looking out for me!

My second complaint is I was constantly asked what my room number was. I am a very unique looking client during my stay!

Night receptionist was interesting.

If I were to go back, I would most likely stay there again.

Also when googling your hotel name, its in Chinese for some reason. I forgot how to read Mandarin!

Room tip: The Showers are weirdly strong. Like too strong.
Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank kristofer a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 December 2023

Had an amazing time spending 4 nights at this lil hotel in. Fantastic location within 2-3 minute walk to the moulin rouge right up the street. The neighborhood is buzzing and there is always something to see and do. Also close to all the major attractions weather by walking or a short taxi ride. Hotel staff was amazing. Very friendly and helpful. Had a few different ones while I was there and they were all equally warm and welcoming. Bed was a nice size and very comfortable.

Cons: no fridge in the room
No drinking water in room (free water was available in the lobby)
No iron for clothes
Toilet was very tiny. Like unusually tiny and the light inside didn’t work so I had to keep the door open when I would use the toilet. (The actual shower is separate )

Room tip: Great for a weekend get away. Awesome neighborhood
Date of stay: November 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank tosb559
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2023

Definately not 4 star, mould on the bathroom wall - health hazard, switches falling off the wall, dust, dirty walls, dirty bed.....had to leave! Eventually got a refund and it was acknowledged the room needed renovation. Dont sell rooms which arent up to standard

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank xxxxxPortrush
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 November 2023

The staff was amazing, super helpful and very professional. The service was also amazing. The location is great. The only issue we had was the size of the rooms. We could not open the door completely because the bed was behind the door and our suitcase didn't fit on the floor next to the bed properly because the room was too small. Also, my partner said the room was a bit too dusty in comparison to what we could expect for such a place. The decoration was great though and the location is also very good.

Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank henxihuanlvyou
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edouard DEVOT, Directeur général at Hotel R. Kipling by HappyCulture, responded to this reviewResponded 9 November 2023

Dear B2216JF_ , thank you for taking time to share your experience with us.
We are glad that you enjoyed our staff , we always do our best to offer the best experience possible to ours guest.
For the room size , we have standard room size for Paris.
We are glad that you enjoyed the hotel location.
We would be delighted to welcome you again for your next stay in Paris.
Kind regards
Hugo , Executive Assistant

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Reviewed 11 October 2023 via mobile

Myself and my 16 year old daughter had an excellent stay at the his small friendly hotel. Staff were very friendly, breakfast in a beautiful room with a fantastic variety of food and drinks, It was in a great location for Moulin Rouge and Metro. Would definitely recommend!

Date of stay: October 2023
Trip type: Travelled with family
Thank BackPacker802437
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edouard DEVOT, Directeur général at Hotel R. Kipling by HappyCulture, responded to this reviewResponded 12 October 2023

Dear BackPacker802437 , thank you so much for your review.
We are glad that you enjoyed your stay in our hotel and our breakfast.
We would be delighted to welcome you again for your next stay in Paris.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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