It is a beautiful hotel; the staff is accommodating, the room has lovely views over Paris, and the hotel is close to the centre of Paris, which is very convenient for travelling around Paris. I would love to return next year; thank you to all managers and staff, 5 out of 5 star

My recent experience with a 4-star hotel in Paris, La Villa Royale, left me sad. I was looking for a hotel for my wife and daughter for one night near Montmartre. Two hotels caught my attention: one was a 3-star hotel, rated better (8.5), and the other was a 4-star La Villa Royale, rated worse (7.5). I booked a room in the latter and paid. Unfortunately, the flight was cancelled due to a strike by French air controllers. And somehow everyone understands what to do in such a situation, except at the La Villa Royale hotel. Airlines understand this and treat the traveller appropriately. Booking.com understands and assures me that although my reservation did not include a free cancellation option, the hotel will probably find a solution taking into account this situation.
I contact the hotel and after a long time I receive an unsigned answer like NO because NO. The reservation did not provide for free cancellation, so there is no such option. I thought, maybe a robot answered. On the hotel's website, I find the option to communicate via WhatsApp, but via WhatsApp I receive a similar unsigned response. I explained that this is not about a refund of the funds paid but about the possibility of using the already paid accommodation at another date. The hotel does not lose anything and gains a satisfied guest who will probably buy something else. Still, the answer is the same. The charm of Montmartre and the 4-star hotel is gone. :-( Do I have any reason to recommend this hotel or return there in the future?
By the way, the hotel took the money but did not issue an invoice as I asked for.

Booked for first wedding anniversary as was attending moulin rouge. Location for moulin rouge is perfect. Surrounded by bars, restaurants, supermarkets and underground.

Cute decore- not at all modern but that’s what attracted us to this hotel.

Standard double room spacious enough for 2 adults, TV (with damage to screen but once we figured out how to get everything in English we managed to use) coffee machine with 3 coffee pods, 2 t bags & one bottle of water provided free of charge. Mini bar stocked but chargeable so didn’t use.

Bed was 2 singles pushed together and 2 extremely small pillows (a contribution to my rating) lighting in the room whilst in tone with the decore as a boudoir wasn’t sufficient.

Bathroom was the second let down contributing to the rating. Spa bath - wow yes please. Shower - negative. Well there was a mixer head to the taps but the water doesn’t mix so you get cold via the tap and have to sit in the cold water (as the drain is so slow) whilst burning scalp on the red hot water coming from the mixer head. No ‘hook’ to attach shower head mixer too so no choice but to sit and shower.

Staff was on site and available at all times however booking in wasn’t smooth or informative.

Would I stay again? No, the shower was a big issue having such long hair and reynaulds with a choice of freezing or boiling water to have a wash was not at all pleasant. I should add that we moved from our first room due to bath issues so this was obviously something in all rooms.

Had there been a shower my answer would be different.