A lovely boutique hotel with excellent access to the metro. The room was very comfortable and the service excellent. Special commendation to Ilyes, Yu and Khayri who looked after us wonderfully. Great place to spend our 30th wedding anniversary!
Dear Ms & Mr Hyman, thank you very much for your feedback and for choosing our hotel for your special anniversary. It was a real pleasure for our staff to welcome your lovely couple. We look forward to see you again ! Yu
Such a beautiful place. We felt like transported into the times of Luis XIV. Super friendly staff. Fabulous interior design. Even the walls of the elevator shaft are painted . Love for detail. We will for sure be staying here again. Thank you!
Dear Martin
We would like to thank you for this wonderful comment, we always strive to improve oue customers service.
We would be glad to welcome you again.
Kind regards
Olivier
Reception
A marvelous and charming hotel in a mythic neighborhood of Paris, with an amazing view on the Sacré Coeur and place of Pigalle. The rooms are authentic and cosy, furnitures are very stylish, every object has a story. One of the best luxurious hôtel in Paris, the most unique and charming for sure!
Dear Guest,
Thank you for your feedback and your appreciation. We hope you can come to visit us another time!
All the best,
Danilo & Hotel Villa Royale's Staff
Hotel is in a great location overlooking Place Pigalle. 1 mins walk from Pigalle metro, 15 min walk from Sacre Cour. Area surrounding the hotel is very busy with some good bars restaurants. Some sex shops/bars in the area. The hotel was clean with great service from reception and housekeeping. We found the room very small with only enough room for the bed and two small bedside tables. Bathroom was a good size, clean and well stocked. Overall a very pleasant stay, just the room being a little small being the only negative.
Dear Elisa,
Thank you very much for your stay and your comment. We hope you can see you here another time!For the size, don't hesitate to ask for the Deluxe rooms and Suite rooms, that are more than 25 sq meters large.
Best regards,
Danilo.
This place has really blown my mind in terms of bizarre/bad service. And I’ve been around the block.
We had one room with a TV which didn’t work and documentation telling us an old WiFi code, when I told them they said they were astonished- not apologetic just astonished- and asked if I was sure the TV wasn’t working...well have you ever watched a TV where all the channels can only hold half the reception...yes me too, and everyone else. So we were moved to a noisier room with a TV which also didn’t work- in-spite other people testing it, and one towel between two of us.
Guess what happened when I told them: they were astonished, and only just about managed to struggle out a ‘well sorry’ after 5 mins discussing it.
The noise from the road is not in their control (though they don’t have double glazing) and this is a good enough reason not to go.
Dear Charlie,
Thank you for taking the time to post those comments.
Please accept our most sincere apologies for the inconvenience you encountered with the TV and the noise.
A technician is coming to the premises to check all TVs.
There are quieter rooms within the hotel.
We hope to have the chance to proof it to you next time you come...
Have a nice day.
Best regards,
Raphael
Reception
Hotel Villa Royale, Paris
