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19Francis72
New Plymouth, New Zealand

Overall great value

4.0 of 5 bubblesReviewed 27 Nov 2017via mobile
We arrived early and were allowed to use our room which meant we could freshen up before exploring Paris. All the staff were friendly and willing to help. The room, although not large, was big enough for all 4 of us. It was nice and warm. The hotel is handy to all the sights and train stations. Our only complaint is the shower which set at a weird angle which meant water went all over the floor - more an annoyance than anything. We would come back.
Date of stay: November 2017
Trip type: Travelled with family
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Jean Luc L, Responsable relations clients at Hotel Peyris Opera, responded to this review
Responded 3 Dec 2017
Dear Mr. Francis,
We thank you for your nice comment and we are glad that you enjoyed your stay in our hotel.

The staff and the central location are often highlighted by our guests.

Looking forward to welcome you again during your next trip to Paris,

Best regards
Jean-Luc LITTAYE - Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 27 November 2017

I chose this hotel due to needing to be walking distance to Gare du Nord where I would fly from to return to the States. What a lovely surprise. The hotel is very quaint and is very near the Opera and Follies Berger, but there are also several metro stops within a 10 minute walk. The front desk was very helpful and spoke multiple languages. Breakfast was hearty and they have a juice and water matchine in the lobby at all hours. I highly recommend for your stay in Paris.

Date of stay: November 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
2  Thank 609ronw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Luc L, Responsable relations clients at Hotel Peyris Opera, responded to this reviewResponded 4 December 2017

Dear Mr. Ron,
We thank you for your comment and we are glad that you enjoyed our multilingual staff, the location of our hotel and our buffet breakfast.
Thank you for recommending us.
Best regards.
Jean-Luc LITTAYE - Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017

We spent one night at Hotel Peyris and had a wonderful stay. The location is bustling and has beautiful Parisian architecture in surrounding area, and so it definitely had a feel of being in Paris. It's about a 15 minute walking distance from the metro. There are many restaurants and bars in the area. There seems to have quite a few Asian restaurants in the area, and so if you like Asian food, then you are in luck.

As far as the hotel itself, it was very clean and with very charming decor. Our room was beautifully decorated and very clean. Beds were comfortable. The room was small, but we paid for the cheapest one and so we can't complain. However, the toilet was very small, and so if you have to go do "no. 2", you might have a little trouble getting around. Also, we stayed on the first floor and it got quite loud in the morning around 6 or 7. Since we only stayed for one night, we don't know if it was just for that day or it's like this every single morning.

The staff was very friendly and professional. As for the breakfast, it cost 12 Euros per person and it's your typical croissant, sliced ham, cheese, cereal and juice. I think you can definitely find a better breakfast elsewhere.

Overall, for the price we paid, we really enjoyed our stay and would definitely recommend.

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Bob C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Luc L, Responsable relations clients at Hotel Peyris Opera, responded to this reviewResponded 4 December 2017

Dear Mr. Bob,
We thank you for your nice comment and are glad that you enjoyed your stay in our hotel.
You are right; the PEYRIS OPERA hotel is in a Parisian style.

Thank you for recommending us and it will be a pleasure to welcome you again.
Best regards.
Jean-Luc LITTAYE - Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2017 via mobile

Nice and clean rooms, service minded staff. I was on a birthday trip with friends, and they contributed to keep great memories about Paris. Super location, we reached all famous sites we wanted to see walking. Thanks a lot! ❤

Date of stay: October 2017
Trip type: Travelled with friends
1  Thank karipanna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Luc L, Responsable relations clients at Hotel Peyris Opera, responded to this reviewResponded 5 November 2017

Dear traveler,

We thank you for your nice comment and we are glad that you enjoyed your stay in our hotel.

The staff, the cleanliness and the central location are often highlighted by our guests.

Hoping to welcome you again during your next trip to Paris,

Best regards
Jean-Luc LITTAYE - Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

We checked in into this hotel, they gave us a room with a door that's doesn't close. We asked them to change rooms they couldn't, next day they promised to fix the door after we spent all night in a room with a broken door. When we came the next day at night after a long day of waking, Guess What!!! The DOOR IS STILL NOT FIXED. I had to have a conversation with the host downstairs which concluded to us being moved to a sister Hotel of theirs. Me and my wife had to walk with luggage in the streets at 11pm to get to the other hotel. Please be aware of this hotel, the pictures do not look anything close to the reality. The premium suits are horrible, they are just full of BS.

Date of stay: October 2017
Trip type: Travelled as a couple
2  Thank Mina E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Luc L, Responsable relations clients at Hotel Peyris Opera, responded to this reviewResponded 30 October 2017

Dear Sir,

We are very sorry that your wife and you faced a problem with your room door, please accept our apologies.

The door was fixed right after your departure.

We will continue our efforts to increase our guests comfort.

Best regards
Jean-Luc LITTAYE - Assistant Manager

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Reviewed 20 October 2017 via mobile

The hotel was shabby not chic. Staff was really rude and one guy told us no stores were open for water and wine etc. tried to sell us expensive water and wine. Literally walked two minutes down to next street and there was a 24 open small market with everything we wanted. Evidently stores are open all night all over the neighborhood. Do yourself a favor don’t stay at hotel peyris opera. It’s dim, dark, and a little creepy. The breakfast looked like a bunch of sugar and starch. Was not able get directions correctly from any staff who spoke broken English. Also getting in and out of door operated by Non attentive front desk staff was super annoying. There are so many great hotels. Also advertised as a four star hotel when it really should be 2.5 at the most.

Date of stay: October 2017
Trip type: Travelled as a couple
1  Thank marmuit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Luc L, Responsable relations clients at Hotel Peyris Opera, responded to this reviewResponded 30 October 2017

Dear traveller,

We are sorry that you did not enjoy your stay in our hotel and that you did not appreciate anything.

All our rooms were remodeled some years ago in a boutique style.

Our staff being rude is really unusual as you can read in other comments. We apologize if it was the case. There are many shops nearby which are open in day time, none at night. Our bar is open around the clock, the prices are:
Water: Evian 25 cl: 2.60 €, Volvic 1,5 l: 3.70 €, Badoit 1,5 l: 3.70 €,
Wine 75 cl: 11 €

The buffet breakfast offers a large range of products:
¤ Hot drinks : Tea (Darjeeling, Earl Grey, green, black Lipton), Coffee, Chocolate, Milk
¤ Cold drinks : Orange juice, Apple juice, Water, Milk
¤ Salted food : Cold cuts (ham, salami), Cheese (Emmenthal, St Paulin, Gouda), Hard boiled eggs, Condiments
¤ Sweet food : Cereals (corn flakes, choco pops muesli), Fruit salad, White cheese, Fresh Fruit, Honey and organic Jams, Nutella, Dry Fruit (prunes and dates), Cake
¤ Bakery : Selection of Breads, Pastries (croissants and pains au chocolat), Rusks

Concerning the entrance of the hotel, regulated to increase the level of security, after check-in, the guests open the door with their key card.

Our hotel has 3 stars, not 4.

Best regards
Jean-Luc LITTAYE - Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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