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Effi
New York City, New York

Excelente hotel in one of the best areas in Paris.

4.0 of 5 bubblesReviewed 13 Jul 2021via mobile
The hotel was very comfortable, clean and fully equipped. The staff was very helpful with everything we needed. It is in a very good location walking distance from the Louvre and the river. There was a bit of an issue with cleaning the room and replenishing the toiletries, maybe this was die to the Covid confusion.
Date of stay: July 2021
Trip type: Travelled as a couple
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Delphine Prigent, Directeur général at Hôtel Signature Saint Germain des Près, responded to this review
Responded 19 Jul 2021
Dear Madame "Effi P",
We thank you very much for your really nice comment about our hotel.
We are happy you enjoyed our home and location.
We have the chance to be in a very nice neighborhood, close to 'everything' walking distance :)
We are sorry for your room cleaning confusion on the day after your arrival. Due to COVID we had restricted access to your room and the automatic cleaning service was only on demand, what apparently you were not aware of. At the end we are glad you enjoyed your stay and the cleanliness of our hotel.
Know, that during this unusual period we are trying our best make our guests stay as pleasant as possible but at the same respecting strict rules.
We hope having the pleasure to host you again in your parisian home.
Our kindest regards,
All the Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 12 July 2021

I arrived in Paris on June 19, 10 days after France opened their borders to Americans. I was so fortunate to have reserved Hotel Signature St Germain des Pres. Delphine immediately responded to any questions I had, arranged for a pickup at CDG and was a gracious host as well as her staff. I reserved the patio room which had been recently remodeled, very comfortable bed and large bath. The patio was an extra benefit. The location is ideal as it is one block from Metro and safe walking distance to many wonderful restaurants and shops. I highly recommend this hotel.

Room tip: patio room is lovely
Date of stay: June 2021
    • Location
    • Cleanliness
    • Service
Thank laurasaunt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Delphine Prigent, Directeur général at Hotel Signature Saint Germain des Pres, responded to this reviewResponded 12 July 2021

Bonjour Madame "laurasaunt",
What a nice comment after all these months without Americans... We missed you!
It was such a great pleasure to host you in our Patio room, which is indeed really comfortable, with its extra outdoor space, and its large closet.
We are really glad you enjoyed it and our central location !
Know that it was a real pleasure for us to share with you our knowledge of our city :)
We hope we will have the pleasure to host you in your new parisian home whilst a next visit to Paris !
Our kindest regards,
All the Team

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Reviewed 2 February 2021 via mobile

The staff is phenomenal. Alice went above and beyond. Always a smile and genuine guidance on local restaurants and things to do. Great location, I could walk to every major site, and as a solo traveler felt very safe walking around at night. The room was perfect with a view of the Eiffel Tower to lull me to sleep. It truly felt like my home away from home, and I have to give that credit to the generous staff. I spent many hours trying to decide where to stay, and I couldn’t have picked a better hotel. I look forward to when I can visit again.

Date of stay: February 2021
Trip type: Travelled solo
2  Thank C4881ZXerinb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Delphine Prigent, Directeur général at Hotel Signature Saint Germain des Pres, responded to this reviewResponded 1 July 2021

Bonjour Madame,
What a nice comment. Merci!
We are glad to read you made the right choice by selecting our home for your stay in Paris :)
We are indeed really sensitive to our guest well-being and reading this kind of message is really cheering us up!
We have the chance to be a little family-run home and a small team, so we can share with our guests our passion of our city and our knowledge of local addresses. This human approach is a real DNA of our hotel.
Our location, central and in a beautiful neighborhood, is a real plus ! We are glad you appreciated it.
Some of our top floor rooms, offer a little view on the Eiffel Tower, and have those charming slopped ceiling :)
We thank you very much for your kindness and for your really nice comment.
We are looking forward to have the chance to host you again !
Our kindest regards,
All the Team :)

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Reviewed 3 June 2020

What really is the hidden gem of this hotel is the staff. They were super friendly and helpful. They were always quick with great suggestions and handled a lot of the details for our trip like arranging tours, airport transportation, and went to the local flower market so we had fresh flowers in our room. We stayed in the Prestige room. It was very spacious and well appointed. The view was of the interior courtyard. We paid for the in house breakfast and enjoyed a filling meal before heading out each day. When we return next to Paris, the Hotel Signature will be our home away from home!

Room tip: Pay extra for the Prestige room. It provides a lot of space to stretch out after a long day of sightseeing.
Date of stay: March 2020
    • Value
    • Location
    • Service
2  Thank Gone2TheBeachPhoenix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Delphine Prigent, Directeur général at Hotel Signature Saint Germain des Pres, responded to this reviewResponded 28 January 2021

Dear "Gone2TheBeachPhoenix",
Thank you so much for your really kind message!
You are right, here in our home, everything is about PEOPLE, "people" who work here and "people" we have the pleasure to host :-) We are a real family, and that helps!
We are passionated by our job and love of our city, so there is no secret for us about Paris, and we like to share our local tips.
Our home was designed to welcome our guests in a cosy and modern atmosphere. We are happy you enjoyed your Prestige room (which is the largest room type of our hotel), with is king size bed, large bathroom and its sitting area.
Breakfast in France is a special meal and we like to share local products, such as fresh baguette and croissants (and much more of course) ! But remember you are in Paris, so you will experience the parisian breakfast :-)
All the Team is waiting for you, whilst your next trip to Paris !
Our kindest regards,
All the Team :-)

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Reviewed 17 April 2020

Staying here was a delight. The staff was incredibly helpful many times and the room was amazingly decorated. I adored the modern toile wallpaper, the furniture, the clean, classic bathroom and the whole calm vibe! I’v stayed 6 other different places in Paris but will be back here as soon as I can.

Date of stay: May 2019
Trip type: Travelled with family
Thank manordquist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Delphine Prigent, Directeur général at Hotel Signature Saint Germain des Pres, responded to this reviewResponded 12 July 2021

What a great comment :) Merci "manordquist" for this wonderful feedback!
This is the best reward we can receive from our guests !
We decorated our hotel like a home and tried to establish a cosy atmosphere. We are very happy you enjoyed it.
We are a family-run business and welcoming our guests in a home more than in a hotel, is what we like to do. Every little detail is an attention for our guests to make their stay as pleasant as possible.
We are looking forward to welcoming you soon, we hope :)
In the meantime we wish you a wonderful Summer !
Our kindest regards,
All the Team

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Reviewed 19 March 2020

Small, boutique, clean, cozy, friendly, Parisian. Conveniently located 1 min walk to the Babylon Sevres metro station, 1 min walk to Le Bon Marche, 15 min walk to Musee d'Orsay, and about 20 min walk to the Eiffel Tower. The hotel is right in the middle of Saint-Germain, one of the most elegant and nicest neighborhoods in Paris. The staff team are very cheerful and friendly, gave us some excellent restaurant recommendations.
Only negative comment is the breakfast which is very simple and not inspiring. But overall I will stay here again.

Date of stay: February 2020
    • Value
    • Location
    • Service
3  Thank BangkokJock
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Delphine Prigent, Directeur général at Hotel Signature Saint Germain des Pres, responded to this reviewResponded 12 July 2021

Bonjour "Bangkok Jock",
First of all we would like to thank you very much for your really nice comment on our home and team :) This is really rewarding !
We are sorry you were a bit disappointed by our breakfast, but we would like, as much as possible, to stick with our French traditions and offer a real parisian experience with qualitative products rather than quantity of products. We do not offer indeed, chain-style buffet, but restrictive products mainly local and fresh.
We are happy you enjoyed our cosy atmosphere and location :-) It is true that being such in a beautiful neighborhood offers a lot of possibilities to our guests and being family-run a unique friendly vibe.
We really hope having the pleasure to host you again very soon in your new parisian home :)
Our kindest regard,
All the Team

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