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Vee
Auckland, New Zealand

Parisian chic in the heart of pigalle

5.0 of 5 bubblesReviewed 9 Oct 2023via mobile
Chic, charming, excellent helpful staff especially the delightful Tyler, fab cake place next door, excellent restaurant food - it’s Parisian small, so if you can, upgrade to a bigger room and ask for a balcony but excellent and charming place.
Date of stay: May 2023
Room Tip: Great cafe bistro opposite and tapas, easy walk to metro and moulin rouge
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Grand Pigalle Experimental, responded to this review
Responded 11 Oct 2023
Dear Guest,
Thank you for reviewing your recent stay.

We are delighted to hear that you found our hotel chic and charming, and that our team, especially Tyler, provided excellent service. We take pride in our attentive and helpful team, and it's great to know that they contributed to your enjoyable stay.

We appreciate your compliments on our restaurant and the delicious food offered. Our aim is to provide a memorable dining experience for our guests. We understand that room size can be a concern for some guests, and we would like to suggest considering one of our larger room options, such as the Corner or Sous les toits rooms, for your next stay. These rooms offer more space and some even have balconies for an enhanced experience. We apologize for any inconvenience you may have experienced due to the room size.

We hope to have the pleasure of welcoming you again.
Kind regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (368)
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Reviewed 25 September 2023 via mobile

I booked the hotel through Luxury Escapes and opted for one of the Parisian Roof Suites.

The hotel was difficult to identify at first as there’s not really a sign telling you that’s the hotel. I was looking at it and struggling to identify it from the road.

Reception was great, check in was smooth and English speaking. We arrived via the Metro which was easy and efficient after taking the Eurostar over from London.

The room was on the sixth floor and the lift only goes to the fifth floor so you have to carry your bags up the extra flight but reception did offer to carry them up for us.

The room was big and spacious and the bed was comfy. The bathroom was big as was the shower. I’m not a particular lover of a shower curtain and prefer a screen but it was sufficient. Still water was provided in the room along with air conditioning and views were good from the floor.

We had breakfast included and that was amazing, definitely worth getting if you can with the room rate.

We even booked dinner one night in the hotel and that was good, a tapas style.

All the staff were pleasant and felt it was in a good location to all the attractions. We walked a lot which was a fine for us but there is plenty of ways to get around if required such a metro and taxis.

Upon departure you have to pay the City tax which was around 17 Euro for our three night stay and we flex out from Paris via the Metro and train.

I would stop in this hotel again.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank r1gby1983
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Grand Pigalle Experimental, responded to this reviewResponded 25 September 2023

Dear Guest,
Thank you for reviewing your stay with us.

We are delighted to hear that you enjoyed your stay in one of our Parisian Roof Suites and found our location convenient for exploring the city. Our staff takes great pride in providing a smooth check-in process and assisting our guests in any way possible, so we appreciate your kind words about their service.

We apologize for any confusion in identifying the hotel upon arrival and for the inconvenience of carrying your luggage up the extra flight of stairs. We are glad that our reception team offered assistance with your bags.

It's wonderful to know that you found the room spacious and comfortable, and that you enjoyed the views from the top floor. We're also pleased to hear that you appreciated the breakfast and dinner options at our on-site restaurant, as well as the friendliness of our staff.

Regarding the city tax, it is a standard practice in Paris and we try to inform our guests about it upon check-in. We hope this did not cause any inconvenience during your departure.

We hope to welcome you again.
Best wishes,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2023 via mobile

Gorgeous hotel very conveniently situated for sightseeing as long as you don’t mind a bit of walking

We loved the room. Small but very well appointed with a seriously cute bathroom and balcony

And such friendly happy staff.

We would definitely return

Room tip: Lift very small
Date of stay: May 2023
Trip type: Travelled as a couple
Thank vanessaoG156WY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Grand Pigalle Experimental, responded to this reviewResponded 23 May 2023

Dear Vanessa,
Thank you for your recent stay and for taking the time to leave a review.

We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and meet your expectations.

We look forward to the pleasure of seeing you again.
Best regards,

Alexandre Briet, Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2023

Lovely staff, great location but an awful night's sleep. The metro runs beneath the building and there is a loud rumble every time a train passes.

Can't be avoided but is something to be aware of before booking.

Room tip: Negatives - Noisy, small rooms, no hotel bar, no in room temp control, aircon unavailable Positives - Located in a buzzing safe area
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sightsee09710686830
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Grand Pigalle Experimental, responded to this reviewResponded 9 May 2023

Dear Guest,
Thank you for taking the time to share your review.

We are thrilled that you received exceptional service from our incredible team and that our location met your expectations.

However, we are very sorry that you were disturbed during your stay and if informed we will do our best to find a solution and a change of room if possible; we do also provide earplugs if needed.

We hope to have the opportunity to welcome you back for a more enjoyable experience.
Kind regards,

Alexandre Briet, Front office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2023 via mobile

Friendly staff. Quiet hotel convenient to many locations. Comfortable rooms. Service is excellent. Breakfast in restaurant is very good. Rooms are made up daily and checked my staff to ensure they are properly done for guests. Staff is helpful and is bilingual which is great.

Date of stay: April 2023
Trip type: Travelled on business
Thank Robert A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Grand Pigalle Experimental, responded to this reviewResponded 26 April 2023

Dear Robert,
Thank you for positively reviewing your time at our hotel.

We are delighted you had a pleasant experience and appreciated our prime location. Your kind words about the friendly and professional service you received from our team members are much appreciated.

We look forward to having the opportunity to welcome you back in the future.
Best wishes,

Alexandre Briet, Front office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2023 via mobile

The best stay in Paris! We initially booked an airbnb that was so disappointing and we decided to book two rooms here for our entire family including two toddlers. Staff is so attentive and personable to your needs. They prepared my son’s crib before arrival. He had the best sleep and beautiful blanket! Very clean rooms, comfortable soft bed and good ac in the hot summer. The restaurant is fabulous for breakfast lunch and dinner! Or you can also go across the street there are lots of options in the neighborhood but the hotel food is highly recommended. The staff helped with our luggage since arrival and departure. They give good tips and recommendations. Overall, it was a great experience and would definitely stay again next time. Thank you to the staff for your hospitality.

Date of stay: August 2022
Trip type: Travelled with family
Thank Anita C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Owner at Grand Pigalle Experimental, responded to this reviewResponded 29 March 2023

Dear Anita,
Thank you for this kind feedback concerning your visit.

We are glad that everything met your expectations during your time with us and it's great to know that we helped start your day off on the right foot with our tasty breakfast buffet.

Furthermore, we are pleased that you enjoyed your dining experience and appreciated our strategic location as well as the high standards we strive to uphold.

We look forward to welcoming you back.
Best wishes,

Alexandre Briet, Front office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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