We arrived in Concarneau with no reservations during high season. We went to the Office du Tourisme and they were kind enough to help us quickly. We gave our budget of 200+Euros for one night and they immediately recommended the 4-star Thalasso Concarneau...and it was available. This is where the pleasant surprises stopped. Upon arrival the staff is cold, unhelpful and unwelcoming. They couldn't even tell us how long it would take to walk to the town center. Which, by the way is about 45 minutes. The room was fine...clean and new. So I guess 2 of their 4 stars are for newness and cleanliness. As we arrived late we wanted a quick swim in some fresh water. The only choice was the outdoor swimming pool, which as shown in the photo has no chairs or anywhere to relax. Frankly it was no better than a roadside motel. The spa staff was rude so we did not bother going there. The toilet did not work properly. Nobody, upon check out, asked how our stay was, so we offered no feedback. Instead I contacted the hotel via their Facebook page. They read my message 4 days after I submitted it and now 3 days later they still have not replied. One of their stars cannot be for customer service. If you like being far from the conveniences of town (restaurants, shopping, tourist activities), rude service and poor amenities then stay here. Otherwise save a few hundred bucks and stay in town.
- Official Description (provided by the hotel):
- The Resort Thalasso Concarneau Situated near the Sables Blancs beach, the newest Spa Marin Group HMC Hotels & Resorts offers a privileged environment with beautiful views of the nearby ocean, as an invitation to relaxation and well being. The property is a new building of 3 floors with 2 lifts and a free enclosed car park and a heated outdoor pool. It is directly connected to the thalassotherapy institute Thalgo. Its 68 rooms, the majority with beautiful sea view, all have a balcony, a refined decoration and high quality furniture. The restaurant Le Domaine A showcase of the establishment, the restaurant offers contemporary cuisine showcasing local & fresh products. Admire cakes & lobster from our tank, or discover a wide selection of wines. Lounges dedicated to receptions, conventions and cocktails await you as well as a wide range of menus tailored according to your wish. The lounge area with views of the gardens and the sea, welcomes you throughout the day in a cozy atmosphere for you to discover our selection of the world's coffees or enjoy the cocktail of your choice. Your seminar Thank you for the interest you have shown in our brand new hotel. Please find attached to this document, containing all your benefits quote requests and general conditions of sale. If you wish, we can send you sample menus we offer. Finally, you will find below an overview of the area and suggestions for activities. ... more less
- Reservation Options:
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