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14 - 19 of 525 reviews
Reviewed 19 August 2016 via mobile

Spa opening only 9:30-12 and 17:00-19:00!! Room was clean and big. Facing noisy street and smelling cooking from restaurant as chimney is close. Rest is a try to be modern but just bad style. Bar always empty not inviting at all. Very grumpy and slow staff at reception. Cold atmosphere in general. Guests are classified into first and second class depending if you book treatment ( first incl big bathrobe etc) or not ( bathrobe, water, towels.. ).. Never experienced before.

Stayed: August 2016, travelled with friends
Thank Anette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2016 via mobile

Plus: big car park.
Part of Reception staff friendly and helpful.
Negative: the other part a pain in the neck.
We arrived on a Sunday and were at 13.45 in their restaurant, and deemed to be too late. Luckily, they sent ut 100 m away to a much more appealing place (in hotel des Sables Blancs). We avoided then to visit the hotel canteen.
Interior decoration modernistically tasteless, also rooms.
There is a street between hotel and beach area. Quite noisy, and during nights until 3-5 pm beach parties if weather permits.
I handed over laundry twice (no bags and forms in room). Got both times back on 4th day after reminders. At first service all socks disappeared forever.
Wifi slow and often interrupted service, got quite upset. Complaints useless.
Have not tried Thalasdo as this was closed very long.
Summary: ideal for masochists.

Stayed: July 2016, travelled with family
1  Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2015

Started badly, given wrong directions to room. Which when eventually found was the wrong room. Paid for sea view, they had booking as std. To be fair the guy on reception who thankfully spoke English very well upgraded us to jnr suit. We then saw the notice on reception saying spa only open for 1hr 15mins that day and then closed the following day till 16.00!!!! Now as the whole point in booking this hotel for my wife's birthday on 11th was to spend whole day in spa and having treatments. You can imagine our disappointment. Same guy on reception said he would see what he could do. Long story short we were eventually allowed in at 15.00hrs on 11th. We were told by reception that all booking sites are informed that there is restricted access to the Spa, but I did not find this information on any of them, or on my confirmation of booking. Have looked thoroughly again and still can't. If Spa is more for paying public rather than hotel guests, they should make this VERY clear. Not once did we here the word sorry! It simply did not seem to be an issue to them. If this is a hotel with occasional access to a spa, rather than a Hotel Spa then they need to take Spa out of their name!!

Stayed: December 2015
1  Thank 6giggleabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2015

Really lovely new hotel and spa. Arrived last minute and were given a super room with sea view. Spotlessly clean and well decorated. The room also had a balcony. We didn't use the spa as men have to wear speedo's and my husband didn't have any with him. We were only there overnight so it wasn't a big problem. Staff were lovely especially at reception.

Room Tip: Ask for an upgrade - you might get lucky like we did!
  • Stayed: September 2015, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank 29lizzylizzy29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago
Google Translation

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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