The room was clean, but dated. No air conditioning meant that the window had to be kept open at all times; this meant that due to noisy construction work nearby our early mornings were disturbed. The kitchen tap was not fitted to the worktop (see photos). The tap in the bathroom was also completely detached from the sink. The boiler was very prominent in the bathroom meaning my boyfriend had to lean back whilst taking a number one! The shower mixing valve itself was extremely hot, to the point that my boyfriend was scolded twice and I once from accidentally leaning against it while showering. The lift had a mind of its own; not ideal given we were on the top floor. The parking was at additional cost which was not made obvious at the time of booking through Booking.com, the same goes for breakfast. The access mechanism to the car park was also a bit of a faff, involving ringing a phone number from a registered mobile.
To make matters worse, the external keypad to get into the building broke one evening, stranding ourselves and a new arrival outside. Since reception was closed, I phoned the number on the door and spoke to a guy who was very unhelpful, even though I spoke to him in French. He didn’t believe there was a problem and didn’t know what could be done at that time of night; he said he would ring back but never did. Someone else also turned up and rang him, only to have the same response. Eventually we were let in by a couple of people already in the building who said to just push the door very hard... which worked; not very secure!
Overall, a bad experience. Next time we will pay more for nicer accommodation.
