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Mike R
Newcastle upon Tyne, England, United Kingdom

FESTIVAL WEEKEND

5.0 of 5 bubblesReviewed 19 Jun 2018
We were in Bordeaux, 3 couples in this hotel, perfect for a short stay in the city easy access to train station, trams and buses. Restaurants and bars easy walking distance. The hotel was clean, good sized rooms, excellent secure parking which is very important in large cities. Staff were very helpful and pleasant.
Date of stay: June 2018
Room Tip: Rear of building
Trip type: Travelled as a couple
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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14 - 19 of 427 reviews
Reviewed 17 June 2018

I stayed here a few weeks ago for one night. I opted for this hotel as the photos on all the different sites made it look like a lovely hotel. How wrong was I?

First off you have until 9pm to get your key for your room, which is not advertised anywhere, I only know this because the receptionist rang me to see where I was, and what time I would be arriving. My train arrived at Bordeaux at 8:40pm and I needed to rung to get there in time.

I got the key to my room, and talk about disappointed does not cover it.
The rooms are dated and nothing like advertised in the photos they have put on the internet.

The bathroom is small, with a huge water boiler over the toilet. I am 5ft1 and found it a struggle not to smack my head everytime I used the toilet.

The sink unit was broke, and the tap was not fixed down properly and wobbles about when you try and use it.

The shower had several hoels dotted around. No idea why and what had previously made these holes.

The flooring was chipped and broke throughout the room.

I went to plug my phone in to charge it and found the cables leading up to the plug socket were open, very dangerous.

Someone tried several times getting into my room at 11pm; and when you are a woman travelling on your own, this is scary.

No aircon in the room, so you will cook slowly throughout the night.

No hairdryer! Seriously what hotel doesn't offer a hairdryer?

The hotel is situated on a very busy room, and the noise through out the night is awful.

I hardly slept here, and I would recommend not staying here.

Not value for money. Go further up the road to the All Suites apparthotel.

Room tip: Dont book here
Date of stay: May 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank claireetguillaume87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2018

I liked the apartment but feel they need to be better equipped in the kitchen areas. There was nothing to make tea or coffee in, no kettle or coffee maker, which, after a long journey we all look forward to. I found the equipment very limited. Overall it was spacious enough and clean. Comfortable bed, but pillows typically French with a flat unpuffy feeling :( I didnt like the fact that the bathroom is open without a door, so when you are showering anyone else in the room can see you, not a problem for a couple, but for friends sharing it would be a problem.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Sharon B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 April 2018

Pros:
*Spacious room - basic but plenty space to sleep/eat/prepare food in for 2 people for 3 nights
*Location - 5 min walk from train station/airport link bus stop (8euro each way), 10 min walk to main city centre. Nice Sunday market and patisseries nearby (e.g. Le Fournil des Capucins) for breakfast (and we did not use the hotel breakfast for this reason).
*Fridge
*Towels provided
*Radiators heated room well
*Clean to a suitable standard
*Bed comfortable enough (but I am not especially fussy about mattresses)
*Helpful reception staff but reception is not staffed 24hrs

Cons:
*Noise pollution - we were on 2nd floor and windows appear to be double glazed but noise from traffic, nearby building works and people in the street was really noisy. I am a heavy sleeper but I did not have one single quiet night's sleep. Both of us had to use ear plugs and we could still hear noise.
*No kettle or hair dryer (although you can use pot to boil water and hair dryer and iron can be requested from reception - not ideal).
*The street leading up to Victoire square is not the most pleasant of walks (uneven pavements and lots of chicken and kebab houses and closed shops) but we did not feel unsafe during the many times we walked along it.

Summary:
For a 3 night trip over Easter weekend, we were happy with the price and location as we were not expecting luxury and were happy to walk the short distance to city centre attractions. Noise pollution is the major let down but I suppose that is not something the hotel can control and should improve once the building works across the road are completed. Not suitable for people with poor mobility in terms of accessing the rooms/toilets and city centre.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank nicolastorrie24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 December 2017 via mobile

The Teneo Aparthotel is very conviniently located close to the train station. It is clean, has a choice of a breakfast and reasonably priced.
We would stay there again. The rooms facing the courtyard are very quiet.

Date of stay: June 2017
Trip type: Travelled as a couple
Thank peppine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 October 2017 via mobile

The hotel location is very close to tram and bus stations and rue catherine (shopping street) and rooms are clean, breakfast is good for 7.5 euro. but, there is no aircondition and hair dryer in room. You have to give your ID to get one hairdryer, which is very weird:) and it is not easy to find water from vending machines. The staff is very friendly, anyway we liked to stay in here..

Date of stay: October 2017
Trip type: Travelled as a couple
2  Thank g_lc_n_2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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