Nice roof-top bar and restaurant with terrace. Good fitness room. However the rooms ar somewhat stuffy. The michelin star restaurant is good with excellent, attentive service, but overrated.
We would have had breakfast included, but at check-in we were told, that breakfast ist not included. Unfortunately, I did not check with my confirmation an we ate our breakfasts at nearby cafes. The check-out did not work at all. We had paid the night before we left very early in the morning. In the morning we were told, the bill was not settled yet. It took ages until they figured it out. Not very professional.

First the positive. The hotel is extremely well located on the Place du Comedie, across from the Opera house. Most of the old city and its sites are within walking distance. They provide valet car service. The beds are very comfortable. The staff is very accommodating and helpful. Now the downside. Stairs! Lots of stairs. We have mobility issues and so advised the hotel before we got there. The first room they assigned us was reached via an elevator followed by a long flight of stairs. Eventually they located another suite in a different part of the hotel which only needed an elevator ride on which can only be compared to the elevator on the Disney Tower of Terror. Unfortunately, this room was dimly lit with very few electrical sockets for our electronics. It had a tiny walk in shower, with no hand bars and a slippery. Plastic floor. The room was wallpapered with dark, gloomy wallpaper and the furniture was ancient and saggy. At night we could hear footsteps and scrapping from the room upstairs. The manager did call on the second day we there there and offered to change our room, but that would have entailed repacking and schlepping all our stuff so we declined. I do want to say that when you are a 5 star hotel all the rooms should be spectacular. The breakfast staff was very nice, especially the chef working he omelet stand who was friendly and efficient, but the selection offered was not nearly as nice as the other hotels at which we have stayed during this trip. Really thought, the worst thing was that it seemed everywhere you went in the hotel involved an elevator ride and a flight of stairs. Maybe they need to install stairlifts. I know the hotel ownership and staff is proud that it was built over a century ago, but at some point you need to modernize the place. You should want to emulate and compete with the Four Seasons. Otherwise the Intercontinental only means a slightly upgraded Holiday Inn.