Great hotel, had all the right things and we enjoyed our stay. Room was small and a little noisy but was suitable. Ubers can not get to the hotel so was a long walk with bags on cobblestone. Will definitely be back.
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BonRepas21
Cordes sur Ciel, FranceOvernight stay with our son
Review of Mama Shelter Bordeaux
Reviewed 10 Aug 2021
Great hospitality. The roof terrace was super for an Apero with great views of Toulouse, and the restaurant and Music hit the spot. The hotel is right in the centre of the city and well placed for shops, restaurants, and Bars.
We will certainly be returning.
Date of stay: August 2021We will certainly be returning.
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All reviews rooftop bar funky hotel ping pong nice stay centre france
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justaBenny
Brisbane, Australia
3052
via mobile
Date of stay: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MrMMrsK
Leicestershire, United Kingdom
5772
via mobile
A very funky hotel indeed.
Great location within walking distance of most key places.
Rooms spacious , however could do we some extra attention to cleaning in certain areas, bathrooms a little dusty and needing touch ups in places.
The bar and restaurant area are very busy and lively in the evenings, really quirky. Food is amazing here.
Reception has a cabinet for sex toys for sale so not really a place for children.
Roof top bar only for use in season when the weather permits.
Have been here twice now and would return.
Date of stay: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Florence D, Directeur général at Mama Shelter Bordeaux, responded to this reviewResponded 14 February 2020
Hello MrMMrsK,
Thank you for your very nice review.
I will share with the team your positive comments.
We hope to see you soon in Bordeaux,
Mama loves you!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SaddleworthSheelz
Saddleworth
1712
Lovely well informed staff, great location - but what is it trying to be? Lots of respectable couples looking baffled at the desperate attempt to be hip. (masks on the pillows argh!). Our room (a medium twin), was tiny and bizarrely laid out - lavatory and shower in one bit wash basin and sink and microwave in another bit. Clothes rail too short for clothes (and I'm 5ft 1in)nowhere to put anything really.. The good news is the shower stopped working and we were immediately upgraded and given a free cocktail - great service. It wasn't a disaster - it was clean and well run and a fabulous location but I'd rather stay somewhere with rooms which were less like a school dormitory. Oh and the windows didn't open so it was really hot and stuffy in the first room. Loved the rooftop bar as well.
Room tip: invest in a large room - rooms on the front a bit more noisy but small interior rooms very stuffy.
Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Florence D, Directeur général at Mama Shelter Bordeaux, responded to this reviewResponded 14 February 2020
Hello SaddleworthSheelz,
I thank you to have taking time to write a review.
You have some nice comments regarding the service and the staff: I will share it with the team.
I am sorry about your first room and I am glad that the reception find a solution.
We hope to see you soon,
Mama loves you!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mai Thao N
Ho Chi Minh City, Vietnam
2710
The receptionist is extremely friendly and enthusiastic. The bedroom is small but fully furnished and comfortable, the restaurant on the ground floor is quite good. "Mama love you from head to toe" !!
Date of stay: November 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Florence D, Directeur général at Mama Shelter Bordeaux, responded to this reviewResponded 24 January 2020
Hello Mai Thao N,
Thank you so much to have taking time to write a nice review.
All the team is waiting for your next stay.
See you soon!
Mama loves you!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LondonTraveller67
London, United Kingdom
6888
Stayed here on an unseasonably-warm autumn weekend so the roof-top bar was a great bonus. The guys who checked us late at night in were super friendly, which is always the initial test by which I measure a stay. The room - can't remember what category I had but it wasn't the smallest - seemed a weird design with the bed in the middle of the room which wasted space.
So overall it was really good, but a couple of things.
It's great to have dim lighting in the restaurant at night but seriously please turn them up a bit for breakfast. We were literally groping around in the dark, even though we sat by a window.
And on our floor, the corridors all looked over a central courtyard, but all the blinds were pulled down all day which made everything really dark. How about someone rolls them up every now and again...we're not all vampires. It's not as if there any privacy issues because no bedrooms face the courtyard.
But overall a good stay and would recommend to friends.
Date of stay: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Florence D, Directeur général at Mama Shelter Bordeaux, responded to this reviewResponded 2 January 2020
Hello LondonTraveller67,
Thank you so much to have taking time to write a review.
I can read that you travel a lot, so thank you for your constructive notes.
The designer is Mr Philippe STARK himself ;)
I hope to welcome you again in Bordeaux.
Happy New Year!
Mama loves you :)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC