Arrived ok, no problem so far. Checked in, pay up front - ok, not unheard of…
Got to the room, the first thing we saw was a tatty bathroom door. It’s obviously been knocked, and the paintwork damaged, also there was water damage to the bottom. This was explained when we used the shower and the spray went over the floor and pooled below the door.
The promised bathtub was included, although no plug. Try having a bath without a plug!! The shower was a hand held spray hooked to the wall at waist height. Bizarre. The mirror was damaged at the bottom, the whole room was rather neglected, although it was clean, so these pieces of damage are obviously being ignored.
The bedroom had a comfortable bed, although the room was rather dark and poorly lit. Reading wasn’t easy.
There was one armchair, in a room for two people (?), a dining room chair and a wooden stool. Unusual mix. The armchair seat was heavily stained (?!). Not tempting to sit in! Quite why we had two fridges in the room was not apparent. Not many sockets were available, and we could only use the kettle by plugging it in under the television. Which was fine as we couldn’t use the television as the remote had no batteries. The hospitality tray was minimally stocked, and when we asked for milk we were told we could go and buy some as the hotel had no milk. Although there was some at breakfast the following day. No doubt we could have bought new batteries too. When paying €300 for two nights, surely a few tablespoons of milk is not a big ask? It was disappointing that the staff couldn’t be bothered to help with such a small request.
Breakfast was ok, no hot food available and it was self service. There was a button operated hot drinks machine, with milk available, mini croissants and pains au chocolat, artisan breads, muesli type mix, fruit, yoghurts, one variety of ham and some very bland cheese. The room felt a bit like a hostel dining room with a big animal mural on the wall and the constant drip from an air conditioning unit onto a towel on the floor. The tables and chairs were clean, but the staff - again - uninterested.
A good 20 min walk into Bordeaux, which is a beautiful city. Plenty of good places to eat and pleasant staff there. We will definitely come back to Bordeaux, but definitely not to the Victoria Garden!