127
21
10
1
4
Julie S
New York City, New YorkGreat value for the quality of the hotel. Well located, clean, quite with great service.
Review of FirstName Bordeaux
Reviewed 8 Aug 2024
Great location, close to all the tourist attractions without being in the middle of all the mayhem. Very clean and fully equipped with all the necessary items for a comfortable stay. I thought the handheld steamer was genius! The bed was so comfy I didn’t want to wake up in morning. The staff was super helpful and attentive. I think the hotel is great value for the comfort it provides. Highly recommend!
Date of stay: August 2024Value
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Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erwan Beccaris, Service clients/Réception at FirstName Bordeaux, responded to this review
Responded 14 Aug 2024
Dear Yshlych,
Thank you so much for this wonderful review! Your satisfaction is our greatest reward and motivates us to continue providing quality service. We're delighted to hear that you enjoyed our location, the comfort of our rooms, and the attentiveness of our staff. Your recommendation means a lot to us, and we look forward to welcoming you back soon. Thank you again for your trust!
Best Regards
Thank you so much for this wonderful review! Your satisfaction is our greatest reward and motivates us to continue providing quality service. We're delighted to hear that you enjoyed our location, the comfort of our rooms, and the attentiveness of our staff. Your recommendation means a lot to us, and we look forward to welcoming you back soon. Thank you again for your trust!
Best Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (163)
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18 - 23 of 163 reviews
Martin G
158
Date of stay: July 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erwan Beccaris, Service clients/Réception at FirstName Bordeaux, responded to this reviewResponded 7 August 2024
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LoveTravel622852
1
We stayed here for one night with our two children (10 and 12). We didn't leave the hotel as we were tired and were coming back to Bordeaux during our stay. All the staff were friendly and helpful. We had adjoining rooms and the rooms were fresh, clean, quiet and relaxing. The restaurant was a great place to sit with the family and the food for dinner and breakfast was exquisite. We also got a modern late night feeling from the bar which you could take or leave if you had children with you. We will definitely stay here again and we have already recommended to friends.
Date of stay: July 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erwan Beccaris, Service clients/Réception at FirstName Bordeaux, responded to this reviewResponded 4 August 2024
Dear LoveTravel622852,
Thank you so much for your wonderful review! We’re delighted to hear that you and your family had such a positive experience with us. It’s fantastic to know that our rooms, restaurant, and bar met your expectations and provided a memorable stay.
We’re grateful for your recommendations and look forward to welcoming you back in the future!
Best wishes,
Votre Team FirstName
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sophilas26
1
The hotel was reasonably priced but exceeded all the expectations. The staff was accommodating and friendly
Date of stay: July 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erwan Beccaris, Service clients/Réception at FirstName Bordeaux, responded to this reviewResponded 4 August 2024
Dear Sophilas26,
Thank you so much for your fantastic review! We’re thrilled to hear that our hotel exceeded your expectations and that our Team made a positive impression. It’s wonderful to know we surprised you in the best possible way.
We look forward to welcoming you back!
Best regards,
Votre Team FirstName
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DominicQ_13
Twickenham, United Kingdom
1912
Spent a night at the hotel this week in the family suite and found the whole experience a delight. The staff were incredibly attentive, we arrived earlier than check and were sent. WhatsApp message when our room was ready which was great. Parking onsite was easy, very spacious car park spaces and a quite steep exit ramp up when you leave to get to street level!!
The suite was really nice, essentially two rooms with interconnecting door, nicely appointed rooms, and very new and fresh. There is a small kitchenette on each floor for complimentary soft drinks and teas/coffees and a cheeky sweet pot too!
Breakfast was good and the staff were really helpful, nothing was too much trouble and would highly recommend the hotel for its staff, rooms and location - easy to walk into the ville, a tram stop is outside and parking a breeze. Architecture is worth a mention as it's a very striking building, brutalist in design and a world away from more standard bland hotels!!
Room tip: Steep car park exit - bit challenging for big vehicles - the spaces though are big and plentiful
Date of stay: July 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erwan Beccaris, Service clients/Réception at FirstName Bordeaux, responded to this reviewResponded 4 August 2024
Dear DominicQ_13,
Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed your stay in our family suite and that our team made such a positive impression. It’s great to know you appreciated the early check-in option, the spacious parking, and our unique architectural style.
Your kind words about our staff, rooms, and location mean a lot to us. We look forward to welcoming you back on your next visit!
Best regards,
Votre Team FirstName
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nathan L
1
The girl was very easy to find, a great location and perfect for a family of 4 with children 10 and 13. It's central and ready to walk to anything, plus the metro is right outside.
Date of stay: July 2024
Review collected in partnership with Hyatt Hotels
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Thank Nathan L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erwan Beccaris, Service clients/Réception at FirstName Bordeaux, responded to this reviewResponded 14 July 2024
Dear Nathan L,
Thank you so much for your wonderful 5-star review!
We strive to provide a comfortable and convenient FirstName experience for all our guests, and we are delighted that we could meet your expectations.
We look forward to welcoming you and your family back on your next visit!
Best regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC