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ggellis
New York City, New York

A good place to stay, but not luxury

4.0 of 5 bubblesReviewed 1 Aug 2024
Good hotel with excellent and very helpful staff. The overall facilities are new, but definitely not 5 star, 4 or 4.5 at best.
Date of stay: July 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Emilie DEPIERROIS, Directeur général at Hotel Burdigala By Inwood Hotels, responded to this review
Responded 11 Aug 2024
Dear Sir George,

Thank you very much for your comment and your interest in Hotel Burdigala***** by Inwood Hotels.

We are delighted that you enjoyed our newly renovated lifestyle hotel even if it wasn't luxurious enough for you and that your stay went very well as we work every day to provide you with a unique experience.

We'll be sure to pass on your compliments to all our teams, as nice comments like yours add value to their work and encourage them to always be at our guests' disposal, so that they have lasting memories of their stay.

We hope to see you again during your next stay in our region, and wish you a pleasant day.

Kindest Regards from Bordeaux
The General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (134)
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12 - 17 of 134 reviews
Reviewed 28 July 2024

Loved everything about this hotel - the decor, food, room comfort and location. You need to have at least one meal in the amazing restaurant. The bed was incredibly comfortable. We stayed in a duplex room which had loads of space. The staff were extremely helpful and accommodating. Also it is very close to the tram stop so you can go straight from the airport without changing lines.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Carol A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emilie DEPIERROIS, Directeur général at Hotel Burdigala By Inwood Hotels, responded to this reviewResponded 1 August 2024

Dear Carol,

Thank you very much for your comment and your interest in Hotel Burdigala***** by Inwood Hotels.
We are delighted that you enjoyed our newly renovated lifestyle hotel and that your stay went very well as we work every day to provide you with a unique experience.
We'll be sure to pass on your compliments to all our teams, as nice comments like yours add value to their work and encourage them to always be at our guests' disposal, so that they have lasting memories of their stay.
We hope to see you again during your next stay in our region, and wish you a pleasant day. Please do not hesitate to contact us should you require any further information.

Kindest Regards from Bordeaux
The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2024

We had an excellent stay at the Hotel Burdigala. The staff were very pleasant and always helped us. The rooms were light and airy and the bed and pillows were very comfortable. The breakfast was plentiful with a variety of pastries and pancakes, fruits and yogurts, meats cheese and smoked salmon.There was also hot food scrambled eggs bacon and sausage etc and you could always ask for different eggs and omelettes. Every evening we would have cocktails made for us by the lovely Quentin. He does a great pina colada. The town was about a 10 minute walk away and getting an Uber was really easy. We would definitely stay here again x

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sally T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emilie DEPIERROIS, Directeur général at Hotel Burdigala By Inwood Hotels, responded to this reviewResponded 1 August 2024

Dear Madam, Dear Sir,

Thank you very much for your comment concerning your stay at Hotel Burdigala***** by Inwood Hotels.

It's with a great pleasure that we receive your compliments. We will be sure to share your comment with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to offer you an impeccable service.
We are delighted that our newly renovated lifestyle hotel has met all your expectations (especially the Quentin's cocktails, the bedding and the breakfast) and we look forward to welcoming you again during your next stay in the Bordeaux region.

We wish you a pleasant end of day and hope to see you soon at Hotel Burdigala***** by Inwood Hotels !

With our best regards.
The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2024

I would rate it he hotel itself as a good 4*. Staff excellent, well furnished. Service at the hotel is certainly 5*

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 2squarewheels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emilie DEPIERROIS, Directeur général at Hotel Burdigala By Inwood Hotels, responded to this reviewResponded 10 July 2024

Dear Madam, Dear Sir,

We would like to thank you for your comments following your stay at Hotel Burdigala***** by Inwood Hotels.

It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to provide you with an impeccable service.

We are delighted that you had a pleasant stay in our newly renovated lifestyle hotel and that the room and the amenities were to your liking. Our aim is to make our guests feel at home, and we're delighted that you felt the same way !

We look forward to seeing you soon at Hôtel Burdigala***** by Inwood Hotels.
With our kindest regards from Bordeaux.

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2024

We stayed here for 2 nights on our way to Salamanca and then Porto. After a long trip we were very happy to use their valet service and have them bring our luggage to the room. After a brief explanation of what the hotel had to offer, we were nicely greeted by a spacious and beautifully designed room. The breakfast had everything you could wish for: From fruit, Granola, Muesli and fresh juices to Salmon, ham, scrambled eggs, bacon, toast and of course Croissants!

We spent a night at the bar that offered very creative cocktails in a beautiful atmosphere.

Would definitely reccomend this hotel!

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank age703
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emilie DEPIERROIS, Directeur général at Hotel Burdigala By Inwood Hotels, responded to this reviewResponded 10 July 2024

Dear Madam, Dear Sir,

Thank you very much for your comment and your interest in Hotel Burdigala***** by Inwood Hotels.
We are delighted that you enjoyed our newly renovated lifestyle hotel and that your stay went very well as we work every day to provide you with a unique experience.
We'll be sure to pass on your compliments to all our teams, as nice comments like yours add value to their work and encourage them to always be at our guests' disposal, so that they have lasting memories of their stay.
We hope to see you again during your next stay in our region, and wish you a pleasant day. Please do not hesitate to contact us should you require any further information.

Kindest Regards from Bordeaux
The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2024

It was my second visit to Burdigala and I’d like to stay here once again. Very comfortable rooms, good breakfast and extremely friendly service.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Uliana7779
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emilie DEPIERROIS, Directeur général at Hotel Burdigala By Inwood Hotels, responded to this reviewResponded 4 July 2024

Dear Uliana,

Thank you very much for your message and we were extremely pleased to welcome you for the second time at Hotel Burdigala***** by Inwood Hotels.
What a pleasure to read your compliments again, we are delighted that you are still enjoying our hotel and that the service is still up to your expectations.
For us and our teams, it's very important to maintain a high level of service so that our guests enjoy coming back and that's obviously the case for you!

We wish you a pleasant end of day and hope to see you again very soon at Hotel Burdigala***** by Inwood Hotels.

With our best regards.
The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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