Next (about 1 minute of walk) to Bordeaux Saint-Jean train station, close to two the tramway lines, within walking distance from the city center. Nice warm welcoming staff. Breakfast there is generous.
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Mark H
Fountain Valley, CaliforniaPleasant Stay
Review of Best Western Plus Gare Saint Jean
Reviewed 16 Oct 2024
Great location in town. Parking close by. Walkable to stores, restaurants, attractions. Staff very pleasant and helpful with directions as well as things of interest in the city. Room was clean and comfortable. Breakfast was good.
Would gladly return.
Date of stay: August 2024Would gladly return.
Trip type: Travelled as a couple
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All reviews train station gare saint jean travelling by train hour reception excellent location stayed here for one night comfortable bed breakfast was excellent small room the air conditioning centre city france minibar euros
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1 - 6 of 727 reviews
idersair
Paris, France
132
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marjorie Delamare, Directeur général at Best Western Plus Gare Saint Jean, responded to this reviewResponded 22 December 2022
Dear guest,
Thank you for taking the time to share your review with us.
We are delighted that you enjoyed the hotel's proximity to public transport and the city centre of Bordeaux. We are also pleased that you enjoyed the warm welcome from the staff and the generous breakfast. The sweetness of our famous canelés or the taste of our homemade cakes are always a nice way to start the day.
I hope we will have the pleasure of seeing you again for a future stay.
Marjorie Delamare, Hotel Manager
Best Western Plus Gare Saint Jean ****
+33 (0)5.56.91.72.16
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dredwards1952
Tavistock, United Kingdom
2
A few metres from Gare St Jean, this is an excellent hotel Staff very welcoming and helpful, all with excellent English ( a plus for us !). Room was nicely furnished and compact. Comfortable bed. Quiet a/c which was important as there is a fair amount of traffic noise that required closed windows.
Breakfast, included in our rate, was excellent. Food is available all day although we had only breakfast. Nearby restaurants exceeded expectations.
Would stay here again without question
Date of stay: October 2022
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CultureVultureCamb
Cambridge, United Kingdom
580282
Hotel is convenient for the main station and we were travelling by train. Reception helpful. Room was tiny with very little space to move around. Very small toilet cubicle and the rest of the bathroom semi-open plan to the bedroom. Might be suitable for a business person staying alone but not for a couple.
Everything clean and comfy though.
Housekeeping totally remade the room the first night, the second night they made the bed but didn't even empty the bins.
Tiny 'mini bar' more of a mini cupboard as it didn't provide any cooling. But the free mineral water provided on two out of three nights was welcome.
Surprisingly good range of restaurants outside the station where we had breakfast some days.
10-15 minutes walk to St Michel square where there is a good choice of restaurants and bars. About 30 minutes into town. Although it would have been easy enough to take one of the many trams if we'd wanted to.
Date of stay: September 2022
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Marjorie Delamare, Directeur général at Best Western Plus Gare Saint Jean, responded to this reviewResponded 30 September 2022
Madam, Sir,
Thank you for sharing your experience, I am delighted that you have appreciated the excellent location of our hotel, ideal for the success of your trip to Bordeaux.
Our staff love to discuss with our guests, offer advice on visits and itineraries or share anecdotes about our hotel. We are located in a former 18th century mansion and our rooms have been optimized to fit this historical building while offering you the necessary comfort.
Regarding the bathroom, we have two types: those that are open to the room and others that are closed. Most of our guests appreciate this originality, but we are aware that preferences can vary considerably from one person to another.
For your next stay, please let us know your wishes.
We are always keen to offer you a room that is 100% in line with your expectations.
Marjorie Delamare, Hotel Manager
Best Western Plus Gare Saint Jean ****
+33 (0)5.56.91.72.16
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ofallongirl
St. Louis, MO
10797
My husband and I spent 3 nights here on our recent trip. We traveled by train and the hotel was very easy to find from Gare St. Jean. The room was small and the bathroom was strangely configured. The toilet was in its own room/ closet. The sink was in the middle and the shower was next to the sink. Thankfully the shower stall had a closing door that kept most of the water in. This was our third hotel in France and the first time we had a door on the shower!! We did not eat breakfast at the hotel because its not worth the extra money for it. We visited the Carrefour grocery store a couple of blocks over and got breakfast items to eat in our room. Bordeaux has a wonderful tram system and the hotel is between two stations for the C and D lines making it very easy to see the city. Some peop!e may be put off by the area this hotel is in such as being sketchy or dodgy but we did not feel unsafe. Also the air conditioning in our room worked very well as it was quite warm during our stay.
Date of stay: September 2022
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GeraldineAMOSullivan
Killarney, Ireland
178
Stayed here for 5 nights in July, Staff are lovely and looked after us well. you can buy tram tickets here and also light meals.
Breakfast had very good choice and gluten free breads for my daughter.
Rooms are very comfortable. They are compact and bathroom is part of bedroom, but perfect for a few nights stay as we only slept and showered in room.
We used the trains on a few trips and it was great to be so close. Also the airport shuttle has a good timetable to Gare saint Jean.
At night we always tried to be back close to 10pm, as the area around the train station was a bit rough with some very dodgy individuals. But hotel is safe and has 24 hour reception and hotel doors are locked in the evening.
Rooms cleaned daily, although some days it was hit and miss to standard.
I would definately stay again,
Room tip: all rooms are similar, although I think the superior rooms have bath tub in bedroom
Date of stay: July 2022
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Marjorie Delamare, Directeur général at Best Western Plus Gare Saint Jean, responded to this reviewResponded 16 September 2022
Dear Ms,
Thank you very much for sharing this opinion which makes the day of my whole team so much brighter!
It is a pleasure for all of us to welcome you and to pamper you so that your visit is impeccable and that each of your expectations is met! When notified, we are happy to adapt our services (in this case, providing gluten-free bread), so that each guest feels comfortable. Also, please don't hesitate to report these cleaning lacks to us so that we can improve and solve taht matter.
We are delighted that you understood our values and we will welcome you with great pleasure if you decide to come back for a stay in Bordeaux.
Marjorie Delamare,
Hotel Manager Best Western Plus Gare Saint Jean ****
+33 (0)5.56.91.72.16
This response is the subjective opinion of the management representative and not of TripAdvisor LLC