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JacquelineW58
Doncaster, United Kingdom

Great stopover hotel

4.0 of 5 bubblesReviewed 6 Sept 2022
We stayed here for one night to break our journey. It’s very close to the rail station (2 minutes’ walk) so would be excellent for rail travellers. If you’re driving, there’s a great secure garage, though you have to keep your eyes peeled for it as the signage isn’t great. The hotel was very clean and comfortable, the staff were lovely and breakfast was excellent! Can really recommend this hotel for a short stopover.
Date of stay: August 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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View more hotels in Bordeaux
Reviews (727)
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8 - 13 of 727 reviews
Reviewed 4 June 2022

Staff was excellent. Went above and Beyond. Great location next to train station.
Would recommend. Close to Starbucks Restaurants and close to tram to go downtown and
sightseeing. Worth a look and a stay.

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Patti K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marjorie Delamare, Directeur général at Best Western Plus Gare Saint Jean, responded to this reviewResponded 7 June 2022

Dear Guest,
It is with great pleasure that we discover your nice comment and we thank you for it.

There is a lot to discover in our beautiful city and as you mentioned we are close to many bars and restaurants. Ideal for a relaxing time at the end of the day.

We will be very happy to welcome you soon to repeat this successful experience! See you soon in our establishment.

Marjorie Delamare,
Hotel Manager Best Western Plus Gare Saint Jean****
+33 (0)5.56.91.72.16

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2022

The area around Bordeaux Gare Saint-Jean might not be the most attractive part of the city, but it is a convenient place, if one travels by train or uses the Express bus to the airport. In any case there are plenty of restaurants in the area and there are frequent trams from here to the city center (we got return tickets by tram from the hotel, which are included in the price of a superior room, just like the free use of the minibar).

The hotel is all modern inside, but located in a typical Bordeaux 18th century building. With the friendly staff at reception check-in is easy. Downstairs are also a dining hall, where breakfast gets served between 7-10.30am with a quite rich choice at the buffet, even with 'canelés de Bordeaux' as well as scrambled eggs, sausages and bacon.

The rooms, also the superior rooms, are really small, but we soon found out that everything is so cleverly arranged that we still managed to store all our belongings. The bed was comfortable and it was quiet at night, so we had a good sleep. All works well in the bathroom with toiletries by the French company Algotherm. There is also a narrow balcony with no seating. Bottled water was offered daily in the room, not just at the beginning as elsewhere.

It was all in all a pleasant stay here.

Date of stay: March 2022
    • Location
    • Sleep Quality
    • Service
1  Thank saronic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 January 2020

Friendly and helpful staff. There was a generous sized modern room with all conveniences. In the mornings, the breakfast was particularly well stocked and delicious. It is located close to the main railway station and the tram route into the main centre of Bordeaux.

Date of stay: January 2020
    • Value
    • Location
    • Service
2  Thank raypask
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bestwesternstjean33, Responsable réception at Best Western Plus Gare Saint Jean, responded to this reviewResponded 10 February 2020

Dear traveler,

The whole team was absolutely delighted to welcome you for your stopover in Bordeaux.
Your recommendation could not have satisfied us more.
Thank you for highlighting the decoration of our rooms and our location.
Our breakfast offers international specialities to delight the taste buds of the world: bacon, maple syrup, homemade pudding, scrambled eggs and even the local speciality, our famous canelés.
We will be happy to welcome you with the same sympathy during your next visit.

Management Team,
Best Western Plus Gare Saint Jean****
+33 (0)5.56.91.72.16

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2019 via mobile

Lovely small hotel by the station. Both reception and housekeeping staff were immensely helpful and polite. It does get quite noisy because of it’s location so sleeping with the windows open might be a problem for some, but with them closed it was fine.

Date of stay: October 2019
Trip type: Travelled solo
2  Thank Happiness479822
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 October 2019

The front desk help was excellent. I even had a wine tasting there before purchasing a bottle to cap off our evening. Our room was very small but clean and acceptable.
You have a bit of a walk to get to the historic district but the tram is right outside the front door as an alternative.
I would stay again but request a larger room.

Date of stay: October 2019
    • Location
    • Rooms
    • Service
1  Thank Cabman4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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