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nan0u2303
Enghien Les Bains, France

Very good hotel with cool swimming pool

5.0 of 5 bubblesReviewed 29 Jul 2021
Beautiful hotel with sun at the pool all day very beautiful view on the lac. The service is very good and gentle. Pullman quality is findable everywhere we go with them. I recommand you the view on the lac.
Date of stay: July 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Accorhotels.com
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Reviews (1,532)
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Reviewed 18 November 2020

The location of the Hotel is excellent but of course recent Covid problems have made staying anywhere problematic. We were travelling from Spain to Caen to catch the Ferry and stayed here.

The reception staff were excellent - carefully explaining how to order breakfast, room service and manage the arrangements. The rooms were excellent and well ordered. We had room service for dinner and the food was good ( Beef Bourginion and vegetable pasta) and then room service for breakfast - which was excellent.

Only an overnight stay but warm, comfortable and welcoming ... well done

Date of stay: November 2020
    • Location
    • Rooms
    • Service
2  Thank ESVincent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2020

great staff appaling management

after 20 days staying her over 2 months i was ejected

i met the manager 1 time for 3 minutes despite 5 requests

many techinal problems and poor covid awareness

needs new management

Room tip: Dont stqy here until management changes
Date of stay: September 2020
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank JoCONNOC2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2020

It was a stopover night on the way to Spain. Good and safe parking area (good if you have a loaded car).

The room was confortable, but the door closer was broken and everytime we opened the door the whole corridor heard it - a really no-go for a 4 star hotel.

Really poor restaurant. No choice of drinks .I was hoping I could taste some interesting Bordeaux wine, All they had was the "House wine" which was probably some cheap Lidl wine.

Breakfast had a good choice of fruits, cheap cheese and cuts.

Next time, Ibis might do the job for a better price.

Date of stay: August 2020
    • Location
    • Sleep Quality
    • Service
Thank Mundi_traveller1234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2020 via mobile

I would imagine this hotel is on point if you are visiting Bordeaux for a conference. As a tourist it was good, but some elements missing. Parking, cleanliness, room size all great.

Service was exceptionally helpful and Hassom on the front desk a particular help and support in navigating a few translation issues.

Access to downtown Bordeaux is really easy by tram, one line, reasonable in cost and circa 20 mins. However late night travel as a women to the end of the line was intimidating and I would not do it alone again.

The room is large and cleanliness great, poorly designed! Lack of plugs and lighting the main concern. You have to chose one or the other if curling your hair!

Date of stay: September 2020
Trip type: Travelled as a couple
2  Thank Rmac1984
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2020 via mobile

Room was dirty and bathroom without shower screen . Windows were not closing very well , so room was far from sound proof.
Hotel needs to be renovated.
Breakfast was average.
Staff was friendly.
Private parking available and location was close to tram / bus. Depending on how busy it is it will take between 20 and 30 min to city center.

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank aaa12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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