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Danielle

Really Wonderful!

5.0 of 5 bubblesReviewed 4 weeks ago
My 19-night stay at Le Boutique Hotel was a wonderful experience. The team was really top notch, and the hotel itself and the location were great too.

The Amazing Team
Thanks to the fantastic team of receptionists and concierges, led by Domenico, my time at Le Boutique Hotel was really special. Throughout my stay, everyone was so welcoming, helpful, gracious, and professional.

After making my reservation, I reached out to Paul, the hotel’s wonderful concierge, to ask his advice about numerous day trips and wine tours I was interested in. I explained that I was going to spend a few weeks in Bordeaux to explore the region and study French at a local school. He wrote back with an extremely helpful summary of some wine-related excursion options and suggestions for visits to various towns and regions, including one to the Perigord Noir with a private guide, which turned out to be excellent!. Once I was staying at the hotel, what impressed me the most was the care and effort he put into organizing a given excursion, thinking through various options to find one that would best meet my objectives and interests.

In addition to Paul, the entire group of receptionists and concierges working at the front desk were excellent. They were all so focused on making my stay the best it could be, with great suggestions for restaurants and interesting activities in Bordeaux, as well as really helpful insights into the highlights of some of the cities I was planning to visit. It was a true pleasure to talk with them at the start and end of my activity-filled days.

In addition, the folks working in the restaurant/bar were wonderful too. They were very considerate and accommodating and a pleasure to talk with.

I feel very fortunate to have stayed at LBH and to have gotten to know the members of their superlative team. Thanks to each team member, my two and a half week stay in beautiful Bordeaux was much richer than it otherwise would have been.

The Lovely Hotel Itself
Excellent location: a short walk to tram lines, including one line that goes directly to the train station; easy walk to lots of interesting sites and neighborhoods; lots of good restaurants within a three to 10 minute walk.

Lovely breakfast: very nice mix of warm and cold buffet choices, including eggs, potatoes, smoked fish, fresh fruit, fruit salad, breads, and various delicious home-made baked goods; the hosts and all of the waitstaff were very friendly and helpful.

Comfortable room: very comfortable and spacious interior-courtyard-facing room with lots of light; fresh bottles of water and delicious cannelés every day; very good housekeeping and turndown service.
Date of stay: May 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Boutique Hotels Collection, Autre at Le Boutique Hôtel & Spa, responded to this review
Responded 3 weeks ago
Dear guest,

Thank you very much for your wonderful review! We are delighted that you had an exceptional stay and that our team, as well as the location of the hotel, helped to make your experience special. It is a pleasure to know that you appreciated our suggestions for excursions, the quality of the breakfast, and the comfort of your room. We look forward to welcoming you back soon!

The Boutique Hotel & Spa team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,387)
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All reviews wine bar beautiful hotel turn down service small hotel wine tour highly recommend this hotel the location is perfect nice breakfast top floor the air conditioning train station jacuzzi sommelier city centre region france
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2 - 7 of 1,388 reviews
Reviewed 4 weeks ago via mobile

The hotel’s address is excellent. It is just in the heart of the city.
Rooms are very very clean and new. They have an espresso machine and a kettle in the room. They put new capsules everyday.
Hotel staff is extraordinary helpful and kind.
The they offer to make every arrangements and do it for us.

Room tip: Love this city…..
Date of stay: September 2024
Trip type: Travelled as a couple
Thank SerraCid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Boutique Hotels Collection, Autre at Le Boutique Hotel & Spa, responded to this reviewResponded 3 weeks ago

Dear guest,


Thank you very much for your feedback! We are delighted that you enjoyed our central location, the cleanliness of our rooms, and the little touches like the espresso machine. It is a pleasure to know that our team made your stay pleasant with their help and kindness. We look forward to welcoming you back soon!

The Boutique Hotel & Spa team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

A friend and I stayed at the Boutique hotel in late August 2024 for a few nights, and we absolutely loved it! From the time we arrived until we left, the entire staff was so friendly and accommodating. They were always available with restaurant recommendations, help with our room, and to bring us new towels or fresh water. Our room was perfect for us, and was clean and comfortable. We loved the wine bar for a late night drink before bed, and the breakfast each morning was really delicious and freshly made, I was not expecting much from a hotel as we just ate breakfast there for convenience but they truly went above and beyond when it came to food. The location was also great, right in the middle and accessible to everything, but quiet enough that we didn't notice any noise or crowds.

Room tip: I would ask them for recommendations on restaurants and things to do, they really know the area and truly want you to have a good time
Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jenny P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Boutique Hotels Collection, Autre at Le Boutique Hotel & Spa, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you very much for your recommendation! We are delighted that your stay lived up to your expectations, both in terms of the comfort of the room and the warm welcome from our team. It is a pleasure to know that you enjoyed the wine bar and our breakfast. We are also pleased that our central and quiet location suited you. We hope to see you again soon for an equally enjoyable stay!

The Boutique Hotel & Spa team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2024

Service is impeccable. Rooms are lovely, and quiet. Perfect location in the center of everything. Delicious buffet breakfast with great variety to choose from, including freshly baked croissants and local cheeses. I will be happy to return.

Room tip: Don't skip breakfast.
Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maureen S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Boutique Hotels Collection, Autre at Le Boutique Hotel & Spa, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you very much for your comment! We are delighted that you enjoyed the central location, the service and the comfort of our rooms. It is a pleasure to know that you enjoyed our buffet breakfast. We look forward to welcoming you back next time!

The Boutique Hotel & Spa team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2024 via mobile

O had to think carefully about how to rate this hotel as there are pros and cons.

Pros
Lovely old building and fantastic location. Staff all really friendly.

Cons
Room had bathroom within the room so if you showered the steam all goes into the room. Not ideal in summer when the old air con cannot keep up. The toilet door opened outwards alongside the bed so in the night you basically sit on the loo looking at the bed!
No restaurant for a lot of the week and no one in the bar for most of the time so no atmosphere in the public areas.
Fake grass out by the pool made it feel a bit cheap and not 5* standard.
Breakfast was plentiful but as there wasn't many people the hot food was cold. We actually ended up going out for breakfast after the first day. My suggestion would be to cook the hot food on request so it's served warm.

Room tip: No lift in the building where we stayed so if you have mobility issues ask for a ground floor room. Stairs were steep!
Date of stay: August 2024
Trip type: Travelled as a couple
Thank bitterlemonjuice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Boutique Hotels Collection, Autre at Le Boutique Hotel & Spa, responded to this reviewResponded 26 August 2024

Dear Sir or Madam

Thank you for taking the time to share your experience. We are pleased that you enjoyed the building, the location and the friendly staff.

We have also taken into account your constructive comments regarding the bathroom, the air conditioning, and the configuration of the toilets. We will be considering improvements to these aspects to enhance the comfort of our rooms.

Regarding services, we are sorry to hear that the absence of a restaurant and the intermittent presence of bar staff affected your experience. We note your suggestion on breakfast and will look into the possibility of serving hot food on demand to ensure it is always hot.

Your feedback is valuable to us and we are constantly looking for ways to improve. We look forward to welcoming you back and providing you with an even better experience.

The Boutique Hotel & Spa team

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Reviewed 14 August 2024

this is a brilliant hotel,right in the city and within walking distance .
a big thank you to Anastasia and sarah for being so fantastic and welcoming. all the staff and the cleaners did an excellent job of making us feel very welcome. do yourself a favour and stay at this hotel..the rooms are fantastic..10 out of 10

Room tip: be prepared to fall in love with this hotel
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dave g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Boutique Hotels Collection, Autre at Le Boutique Hotel & Spa, responded to this reviewResponded 20 August 2024

Dear guest,

Thank you very much for your enthusiastic feedback! We are delighted that you found our hotel excellent and well located.

Many thanks for your compliments to Anastasia and Sarah, as well as to our entire team. We are delighted that you were made very welcome and that you found the rooms to meet your expectations.

We look forward to welcoming you back soon.

The Boutique Hotel & Spa team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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