Dear MelbourneAbertawe,
We would like to thank you for taking the time to leave us a comment about your stay with us.
We are delighted that you enjoyed the romantic charm of our hotel, as well as our hospitality and service, which helped to make your wedding anniversary so special.
It is a real pleasure to know that you found the room, bedding and shower to meet your expectations, and that our location was ideal for exploring Bordeaux.
Thank you very much for this very nice comment !
However, we are sorry to hear that your experience was tarnished by being asked for a tip on departure. Maybe it is an misunderstanding, we do not impose tips on our guests. However, our system, like many now in France, suggests that you leave tips. You can obviously refuse. We are sorry to hear that you thought they were obligatory.
We hope that despite this, we will have the opportunity to welcome you back on your next visit to Bordeaux.
Kind Regards,
The Management Team of Villas FOCH