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AshesToProveIt
Philadelphia

Great hotel - well located and luxurious

Review of Villas Foch
5.0 of 5 bubblesReviewed 28 Sept 2024
Extraordinarily nice high-end hotel. Top notch service, with warm and friendly service personnel. Rooms very luxurious and nicely appointed - only negatives are small sink in the bathroom and toilet room is separate from bathroom, and does not have its own sink. Breakfast very good. Location is great, close to the old city and many restaurants in Bordeaux. Laundry service is quick and good. Great beds - very comfortable for sleeping.
Date of stay: September 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Médéric Demelle, Directeur général at Villas Foch, responded to this review
Responded 5 weeks ago
Dear AshesToProveIt,

Thank you for taking the time to share your wonderful feedback!

We are thrilled that you found our hotel luxurious and well-located. It is pleasing to learn that you enjoyed the high-end atmosphere we strive to create and that our bespoke service made a warm and friendly impression to your stay with us.

We appreciate your compliments about the comfortable and well-appointed rooms. Your feedback regarding the bathroom layout is important to us, and we will take your comments about the small sink and the separate toilet room into consideration as we continue to enhance our guest experience.

It is also delightful to know that you enjoyed our homemade breakfast, and we are pleased that you found our laundry service to be quick and efficient.

Thank you for highlighting our great location near the old downtown of Bordeaux and local restaurants.

We are looking forward to welcoming you back again in your home in Bordeaux.

Warm regards,

The Management Team of Villas FOCH
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (128)
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All reviews prestige room a small boutique hotel hotel in a great location lovely boutique front desk wonderful stay room service first floor city centre mohamad sauna mattress luxury train
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Reviewed 21 August 2024

The room we had although small, could even be described as tiny. Was really romantic. Set up in the roof of the hotel. We had 3 lovely nights. The welcome was 5 star. The service was excellent and the staff recommended some great places to eat. And one, was without doubt the best eating experience we had whilst in France. Bordeaux is truly a beautiful city to visit and wonder around. And Villas Foch was the perfect location for us. If we were to ever return to Bordeaux. We would have no hesitation is staying again.
For my wife it was her favourite hotel on our holiday in France and the UK. Classic boutique luxury hotel.
The only thing that wasn’t 5 star and did for a time leave a bitter taste in the mouth was we were asked to tip 10% of our stay on check out. Seriously, 1 star experience. Not had that before.

Otherwise, these are my other thoughts

Staff – faultless, very helpful and if it were not for the tip request would be 5/5 but as a result marked down. 4/5.

Room – it was romantic, perfect for our wedding anniversary celebration and very French. 5/5

Shower – the bathroom was small but oh my, the shower was amazing 5/5

Kitchen – non. This is a hotel not an apartment.

Bed – the bed sheets were a dream. And the bed and pillows very comfortable 5/5

Cleanliness –5/5

Location – for us for this particular stay, it was perfect 5/5

Facilities – we didn’t try them out – but the pool and sauna did look amazing. Note there are no ironing facilities in the room, but the staff are more than happy to help out. And service was swift

TV – there was one.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MelbourneAbertawe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Médéric Demelle, Directeur général at Villas Foch, responded to this reviewResponded 24 August 2024

Dear MelbourneAbertawe,
We would like to thank you for taking the time to leave us a comment about your stay with us.
We are delighted that you enjoyed the romantic charm of our hotel, as well as our hospitality and service, which helped to make your wedding anniversary so special.
It is a real pleasure to know that you found the room, bedding and shower to meet your expectations, and that our location was ideal for exploring Bordeaux.
Thank you very much for this very nice comment !
However, we are sorry to hear that your experience was tarnished by being asked for a tip on departure. Maybe it is an misunderstanding, we do not impose tips on our guests. However, our system, like many now in France, suggests that you leave tips. You can obviously refuse. We are sorry to hear that you thought they were obligatory.
We hope that despite this, we will have the opportunity to welcome you back on your next visit to Bordeaux.
Kind Regards,
The Management Team of Villas FOCH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2024

I was very happy with my stay here. It's sadly rare to find a great hotel at a reasonable price so this was a pleasant surprise!

The lady who checked me in was one of the best hotel staff I've ever encountered - fast, friendly, and very helpful. The room was excellent - very spacious, spotless, high ceilings, quiet, and a nice view.

My only minor complaint was the breakfast area is a little drab compared to the rest of the property (and breakfast just OK), but overall I wouldn't hesitate to recommend Villas Foch.

Date of stay: July 2024
Trip type: Travelled solo
Thank Karim H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Médéric Demelle, Directeur général at Villas Foch, responded to this reviewResponded 7 July 2024

Dear RamblingRambler,

Thank you so much for your kind review!

We are thrilled to hear that you were very happy with your stay at Villas Foch. It is delightful to know that you found our hotel to be a pleasant surprise, offering great value at a reasonable price.

We are especially pleased to hear about your positive experience with our staff. We strive to provide excellent tailored service, and it is rewarding to hear that our team member made such a positive impression during your check-in.

We are glad you enjoyed your room and found it to be spacious, spotless, and quiet with a nice view. Your comfort is our top priority, and we are happy to know that we met your expectations.

We appreciate your feedback regarding the breakfast area and will take your comments into consideration as we continue to improve our facilities. We aim to provide a pleasant breakfast experience for all our guests.

Thank you for recommending Villas Foch. We hope to welcome you back for another enjoyable stay in the future.

Kind regards,

The Management Team Of Villas FOCH

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Reviewed 12 June 2024

An elegant five star boutique hotel in a convenient location.
We had a very pleasant seven nights stay in large, well equiped and decorated, very quiet room overlooking Cours Marechal Foch. What we apreciated very much were the politeness, the efficiency and friendliness of all the staff. Thank you all.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AkisNora
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Médéric Demelle, Directeur général at Villas Foch, responded to this reviewResponded 15 June 2024

Dear AkisNora,

Thank you for your wonderful Feedback! We are thrilled to hear that you enjoyed your seven-night stay at Villas FOCH.

It is pleasing to know that you found your room spacious, well-equipped, and beautifully decorated. We are delighted to know also that you appreciated the quiet atmosphere overlooking Cours Marechal Foch.

We are especially grateful for your kind words about our staff. Providing a personalized and efficient service is a top priority for us, and we are glad to hear that our team made your stay even more enjoyable.

Thank you once again for your review, and we look forward to welcoming you back again in your home in Bordeaux for another pleasant stay with us.

Kind regards,

Sincerely,

The Management Team of Villas FOCH

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Reviewed 10 June 2024

Very inviting hotel and reception. We were made to feel very welcome. Room was great as was the breakfast. Quiet location, but easy to get to any of the main places you might want to go in Bordeaux. The were very accommodating for any request and gave great restaurant recs.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rmwebbmd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Médéric Demelle, Directeur général at Villas Foch, responded to this reviewResponded 15 June 2024

Dear Rmwebbmd,

Thank you for your positive review!

We are delighted to hear that you felt so welcome and invited from the moment you arrived. It is fantastic that you enjoyed your room and our homemade breakfast.

We are glad our quiet yet central location made it easy for you to explore Bordeaux, and it is great to know our concierge team could accommodate your requests and provide excellent restaurant recommendations. We strive daily to deliver a tailored experience to our guests.

Your positive feedback is greatly appreciated, and we look forward to welcoming you back in your home in Bordeaux for another stay.

Sincerely,

The Management Team of Villas FOCH

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Reviewed 7 June 2024 via mobile

The staff here were the best we have found on European travel . From the minute we arrived it was warm and friendly. A particular mention to Anais who was simply superb. It was wonderful to have a pool, gym and sauna at the end of a day exploring and a free minibar to refresh you.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Julie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Médéric Demelle, Directeur général at Villas Foch, responded to this reviewResponded 15 June 2024

Dear Julie C,

Thank you for your wonderful review! We are delighted to hear that our staff made such a positive impression on your stay. Your kind words about the warm and friendly atmosphere from the moment you arrived mean a lot to us.

We strive daily to provided to our guests a tailored and bespoke experience making them feel at home away from home.

We are also pleased that you enjoyed our pool, gym, sauna, and complimentary minibar.

We look forward to welcoming you back in your home in Bordeaux for your next stay.

Sincerely,

The Management Team of Villas FOCH

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