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Villas Foch

MelbourneAbertawe

Melbourne

Luxury Boutique Hotel in Bordeaux

Name: Luxury Boutique Hotel in Bordeaux
Item: Villas Foch
Rating: 5
Author: MelbourneAbertawe

Review of Villas Foch

Reviewed 21 Aug 2024

The room we had although small, could even be described as tiny. Was really romantic. Set up in the roof of the hotel. We had 3 lovely nights. The welcome was 5 star. The service was excellent and the staff recommended some great places to eat. And one, was without doubt the best eating experience we had whilst in France. Bordeaux is truly a beautiful city to visit and wonder around. And Villas Foch was the perfect location for us. If we were to ever return to Bordeaux. We would have no hesitation is staying again.
For my wife it was her favourite hotel on our holiday in France and the UK. Classic boutique luxury hotel.
The only thing that wasn’t 5 star and did for a time leave a bitter taste in the mouth was we were asked to tip 10% of our stay on check out. Seriously, 1 star experience. Not had that before.

Otherwise, these are my other thoughts

Staff – faultless, very helpful and if it were not for the tip request would be 5/5 but as a result marked down. 4/5.

Room – it was romantic, perfect for our wedding anniversary celebration and very French. 5/5

Shower – the bathroom was small but oh my, the shower was amazing 5/5

Kitchen – non. This is a hotel not an apartment.

Bed – the bed sheets were a dream. And the bed and pillows very comfortable 5/5

Cleanliness –5/5

Location – for us for this particular stay, it was perfect 5/5

Facilities – we didn’t try them out – but the pool and sauna did look amazing. Note there are no ironing facilities in the room, but the staff are more than happy to help out. And service was swift

TV – there was one.

Date of stay: August 2024

Trip type: Travelled as a couple

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

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Médéric Demelle, Directeur général at Villas Foch, responded to this review

Responded 24 Aug 2024

Dear MelbourneAbertawe,
We would like to thank you for taking the time to leave us a comment about your stay with us.
We are delighted that you enjoyed the romantic charm of our hotel, as well as our hospitality and service, which helped to make your wedding anniversary so special.
It is a real pleasure to know that you found the room, bedding and shower to meet your expectations, and that our location was ideal for exploring Bordeaux.
Thank you very much for this very nice comment !
However, we are sorry to hear that your experience was tarnished by being asked for a tip on departure. Maybe it is an misunderstanding, we do not impose tips on our guests. However, our system, like many now in France, suggests that you leave tips. You can obviously refuse. We are sorry to hear that you thought they were obligatory.
We hope that despite this, we will have the opportunity to welcome you back on your next visit to Bordeaux.
Kind Regards,
The Management Team of Villas FOCH

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

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2 - 7 of 126 reviews

Karim H

London, England

336296

Reviewed 4 July 2024

Fantastic

I was very happy with my stay here. It's sadly rare to find a great hotel at a reasonable price so this was a pleasant surprise!

The lady who checked me in was one of the best hotel staff I've ever encountered - fast, friendly, and very helpful. The room was excellent - very spacious, spotless, high ceilings, quiet, and a nice view.

My only minor complaint was the breakfast area is a little drab compared to the rest of the property (and breakfast just OK), but overall I wouldn't hesitate to recommend Villas Foch.

Date of stay: July 2024

Ask Karim H about Villas Foch

Thank Karim H

Dear RamblingRambler,

Thank you so much for your kind review!

We are thrilled to hear that you were very happy with your stay at Villas Foch. It is delightful to know that you found our hotel to be a pleasant surprise, offering great value at a reasonable price.

We are especially pleased to hear about your positive experience with our staff. We strive to provide excellent tailored service, and it is rewarding to hear that our team member made such a positive impression during your check-in.

We are glad you enjoyed your room and found it to be spacious, spotless, and quiet with a nice view. Your comfort is our top priority, and we are happy to know that we met your expectations.

We appreciate your feedback regarding the breakfast area and will take your comments into consideration as we continue to improve our facilities. We aim to provide a pleasant breakfast experience for all our guests.

Thank you for recommending Villas Foch. We hope to welcome you back for another enjoyable stay in the future.

Kind regards,

The Management Team Of Villas FOCH

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

AkisNora

Thessaloniki, Greece

13873

Reviewed 12 June 2024

A very elegant boutique hotel

An elegant five star boutique hotel in a convenient location.
We had a very pleasant seven nights stay in large, well equiped and decorated, very quiet room overlooking Cours Marechal Foch. What we apreciated very much were the politeness, the efficiency and friendliness of all the staff. Thank you all.

Date of stay: June 2024

Ask AkisNora about Villas Foch

Thank AkisNora

Dear AkisNora,

Thank you for your wonderful Feedback! We are thrilled to hear that you enjoyed your seven-night stay at Villas FOCH.

It is pleasing to know that you found your room spacious, well-equipped, and beautifully decorated. We are delighted to know also that you appreciated the quiet atmosphere overlooking Cours Marechal Foch.

We are especially grateful for your kind words about our staff. Providing a personalized and efficient service is a top priority for us, and we are glad to hear that our team made your stay even more enjoyable.

Thank you once again for your review, and we look forward to welcoming you back again in your home in Bordeaux for another pleasant stay with us.

Kind regards,

Sincerely,

The Management Team of Villas FOCH

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Rmwebbmd

Marietta, Georgia

178

Reviewed 10 June 2024

Bordeaux Gem!

Very inviting hotel and reception. We were made to feel very welcome. Room was great as was the breakfast. Quiet location, but easy to get to any of the main places you might want to go in Bordeaux. The were very accommodating for any request and gave great restaurant recs.

Date of stay: June 2024

Ask Rmwebbmd about Villas Foch

1 Thank Rmwebbmd

Dear Rmwebbmd,

Thank you for your positive review!

We are delighted to hear that you felt so welcome and invited from the moment you arrived. It is fantastic that you enjoyed your room and our homemade breakfast.

We are glad our quiet yet central location made it easy for you to explore Bordeaux, and it is great to know our concierge team could accommodate your requests and provide excellent restaurant recommendations. We strive daily to deliver a tailored experience to our guests.

Your positive feedback is greatly appreciated, and we look forward to welcoming you back in your home in Bordeaux for another stay.

Sincerely,

The Management Team of Villas FOCH

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Julie C

Mornington Peninsula, Australia

174

Reviewed 7 June 2024 via mobile

Service winner of France

The staff here were the best we have found on European travel . From the minute we arrived it was warm and friendly. A particular mention to Anais who was simply superb. It was wonderful to have a pool, gym and sauna at the end of a day exploring and a free minibar to refresh you.

Date of stay: June 2024

Ask Julie C about Villas Foch

Thank Julie C

Dear Julie C,

Thank you for your wonderful review! We are delighted to hear that our staff made such a positive impression on your stay. Your kind words about the warm and friendly atmosphere from the moment you arrived mean a lot to us.

We strive daily to provided to our guests a tailored and bespoke experience making them feel at home away from home.

We are also pleased that you enjoyed our pool, gym, sauna, and complimentary minibar.

We look forward to welcoming you back in your home in Bordeaux for your next stay.

Sincerely,

The Management Team of Villas FOCH

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

tmoak

Oakland, California

185

Reviewed 26 May 2024

Wonderful hotel in the center of Bordeaux

We decided to splurge when we went to Bordeaux and booked a room at Villas Foch. It is located close to the center of the old town and the trams are across the street.

The staff were very welcoming and let us speak our basic French with patience, The breakfast buffet was marvellous - there were so many choices that it took our full stay to work through them. Our room was small but comfortable.

The staff, especially Camille, were very helpful in resolving a couple of challenges. First, we wanted to visit Michel de Montaigne's tower, where he wrote his essays in the 1500s. We didn't want to rent a car and there isn't any public transit. Camille helped figure out how we could get there. It wasn't inexpensive but this was one of the reasons we came to Bordeaux.

We found it challenging to find a restaurant for dinner during the Fête du Travail. Most were closed but Camille came to the rescue.

When we return to Bordeaux we will return to the Villas Foch.

Date of stay: April 2024

Ask tmoak about Villas Foch

Thank tmoak

Dear Tmoak,

We sincerely thank you for taking the time to write this review and are delighted that you enjoyed your stay at Villas FOCH.

We are pleased to know that our team went beyond your expectactions and that you liked our homemade breakfast buffet.

We strive to offer a personnalized and tailored experience to our estmeed guests. Paying attention to detail and listening to your desires are among our top priorities, and the service we aim to continue offering to make your experiences with us memorable.

We would be proud to share with the team member mentioned your words and to the rest of the team of Villas FOCH.

Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you back in your home in Bordeaux for another stay.

Sincerely,

The Management Team Of Villas Foch

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Luxury Boutique Hotel in Bordeaux - Villas Foch

Luxury Boutique Hotel in Bordeaux