Great position for a short visit to Bordeaux. The room was a little tired and the shower did leak. We followed the green policy for our towels not to be changed but they were. Bar and restaurant staff were excellent and friendly. Reception staff when we arrived were helpful and friendly. Unfortunately, the staff on the desk as we left were less so. When we tried to say thank you and goodbye they hardly made eye contact and did not speak. Shame as all other staff were brilliant.