The entrance is a bit of a jumble with lots of neon signs none of which say Novotel. Check in was ok but only 1 lift working (still not fixed 3 days later) so very hard to get cases and 2 people up to the 4th floor. the room was clean but ....

The toilet flush button assembly was hanging off the wall
There was no fridge (just a space where it had been) BUT our friends had one in thier upgraded room so nothing to do with being green.....
No drawers to put anything in or doors on the cupboard
1 teabag!!! (requested more but had to go to reception in the end )
Next day only 1 teabag again (is there a shortage in france?)
The promised wireless charger dd not work.
Paper cups and mugs with no handle (too hot to hold your tea)
Useless badly positioned power points.

THE BREAKFAST
The tables were very badly positioned so you could not walk between chairs to get to the buffet where the small selection of items ran out all the time and items in the end not replaced at all (you know how many people have ordered breakfast so no excuses)
The coffee station was shoved into a tight corner next to the tea station only one person could self serve at a time. The mugs (with handles yay) ran out.
Any challenge to the situation was met by very rude staff who said it had been like this fo 5 years --- great!

Impossible to get the lift after 2 tries as at 8.30 as the room cleaning staff had taken over the only working lift. cherry on the cake.

What has happened to this brand. SAVE your money and go o the ibis budjet next door.

Location is slightly outside the main tourist areas but the tram to the town center is 2 minutes walk from the hotel and just three stops away. The same tram can take you directly to/from the airport. The location is quiet at night which is great for sleeping. There are two mini-markets beside the hotel and bars and restaurants on an adjacent street - so everything you need is to hand. Room was spacious and bed and pillow very comfortable. The air con worked great during hot spell in July. The tapas served in the hotel were very tasty and well priced. Chilled water dispenser in the lobby was welcome during the warm weather. All the staff were very friendly to this senior, solo traveler. Would stay here again.

Good position, within walking distance of the town. The outside definitely needs a clean up, although so did the whole of Bordeaux, a very dirty, unkempt city. The rooms were spacious, bed was not very comfortable, decor was modern and good. Bathroom was clean. Drinks in the bar were very very expensive!!!