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Maria Sara
Bordeaux, France

Familiar and comfortable environment

5.0 of 5 bubblesReviewed 6 Mar 2019
The apartment was cozy, clean and properly arranged.The kitchen was equipped with all the necessary items and also the bathroom. The staff is kind and eager to help, they gave us great advice on the places to visit.
Date of stay: March 2019
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (1,623)
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Traveller rating
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All reviews tram stop city centre lower floor third floor reception staff comfortable bed parc kitchenette tramway
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31 - 36 of 1,625 reviews
Reviewed 17 January 2019

The location is very near the tram making getting around Bordeaux simple. The apartment was a perfect size for one. Two might be a little crowded. I stayed for 19 nights. The kitchen was small, but had everything I needed. The bed was nice and large and the bathroom was a good size too. Great bathtub. Just a little too hot in the building. I had to keep my window open at all times.

Date of stay: January 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Anne S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Residhotel, Service Qualité at Residhotel Galerie Tatry, responded to this reviewResponded 1 February 2019

Dear resident,
We are delighted to read that you enjoyed your 19-day-stay in our establishment and appreciated its location and the size of the apartment. Our Galerie Tatry Residence has apartments with different surface areas; the biggest apartments can have up to 4 guests. For your next stay, we invite you to make your reservation through our website where you can compare the apartments' sizes to choose the one that best fits your needs and you are welcome to call us if you have any questions. Also, by booking through our website you will get 10% off by using the promo code RES10.
We hope we will have the pleasure to welcome you once again.
Kindest regards,
Emma, Service Qualité

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2018

A modest environment, too narrow reception, hidden among other retailers, no views at all from rooms, and modest in terms of services offered. Nevertheless, the price was very competitive considering that Bordeaux is unreasonable expensive...

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Travel16356256636
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2018

Not what was expected. Shouting arguments regularly disturbed morning and evening. Cooking smells very strong in corridors. Maintenance of bathroom- broken ceilings. Very dark and gloomy. Not to repeat. Ever.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank colmh482
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2018

The photos put up for this property don't represent the rooms we were given. Two ground floor rooms. Rooms were tired looking, very basic and small with lino flooring. Kitchenette a couple of feet from the beds and the coffee cups they provided looked like they had been placed back in the cupboard unwashed. We had to request extra pillows and a kettle. Okay for a one night stay if you're happy to go basic for a night to serve a purpose. Positives - free parking, it's fairly central and they provide a decent breakfast albeit at an extra cost.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank SFLTM08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 September 2018

We were doing a long driving tour of France/Spain/Portugal and Bordeaux was our first stop after a long 'blitz' drive from UK so knowing we would arrive late in evening we booked two nights so could have a full day in Bordeaux and be off early after the second night. Having car-parking was an attraction and no need to spend on 'luxury' we didn't need was main reason for choosing.

First impressions were really not good - it's on a small 'industrial complex' in an area I wouldn't describe as great, looks like student uni' digs and had lots of people hanging out front smoking, etc.

Add to that the 'car-park' was just "park where you can in this rough area" (in a £100k car!!!!) and I was a bit nervous........ However we had no issues.

Reception was efficient and we went to our allotted apartment room on the ground floor in that 'front block' (there are two other blocks behind this one). It was fine, as expected, clean and comfortable and good VFM.

We'd asked at reception where we could eat/drink and there wasn't much in the area but we were also told about the tram service about 200 yards away which we used the next day and it is excellent and makes the location being away from the centre no issue at all - its a great service that takes you right into the heart of Bordeaux in about 10 minutes.

We went for a walk that evening and located a quirky little bar/restaurant (it has a full size climbing wall if you're inclined to try it out), again in an industrial unit in the industrial area.

We didn't use the breakfast facility as we were going into Bordeaux centre the next day.

On return in the evening we found our bathroom and a corner of the bedroom had been invaded by ants!!! I accept these things happen (ground floor, warm weather, etc.) and to be fair the reception sorted us out immediately offering us a room move to one of the rear blocks on the upper floor in a bigger/better room and that was all fine.

So went from being quite wary to overall happy with the facility and the location is fine if you're happy to use the excellent tram service.

It is budget but no issues with the accommodation but the area it is in isn't great - was fine for our needs but I wouldn't have fancied having a week here and I think many people will have similar 'first impression' to what we had on arrival.....

Room tip: Maybe not one on ground floor in warm weather?
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 375an
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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